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Travel insurance covers your entire stay (medical expenses, repatriation, luggage, etc.), while cancellation insurance only covers costs in case of trip cancellation before departure. You can subscribe to both separately or together depending on your needs.

Bank card insurance often offers basic coverage with limited ceilings (generally €30,000 to €150,000 for medical expenses) and restrictive conditions (payment for the trip with the card, duration limited to 90 days). For optimal protection, especially for long trips or distant destinations, dedicated travel insurance is recommended.

To obtain a Schengen visa, you must provide proof of travel insurance with a minimum coverage of €30,000 for medical expenses and repatriation, valid in all Schengen Area countries for the entire duration of your stay. All our Schengen insurances meet these requirements.

No, you must purchase your travel insurance before your departure. Most insurers require the policy to be bought before the start of the trip, usually at least 24 to 48 hours before the departure date.

Yes, most of our partner insurances include COVID-19 coverage for overseas medical expenses and repatriation. However, cancellation due to COVID-19 may be subject to specific conditions. Consult the general terms and conditions of each insurance for more details.

In case of a claim, immediately contact your insurer’s assistance (number available on your certificate). Keep all supporting documents (medical bills, police reports, transport tickets, etc.). Once back, send your complete claim file to your insurer, who will process your request within the deadlines specified in your contract.