Always here to answer your questions.
Live chat, e-mail, real expert on the phone. No matter where you are.
<2 min
Avg. answer time
3
Ways to reach us
30+
Languages supported
Pick the channel that fits the moment.
Emergencies? Phone. Questions before buying? Chat. Existing policy? Email or app.
Live chat
Fastest. Average reply under 2 minutes during business hours.
Phone support
Free (carrier costs may apply). FR/EN. Mon-Fri 8am-6pm CET.
Emergency line
Medical assistance and repatriation from our insurer partners.
A human expert replies within 24h on business days.
Send us a message
Pick the right subject so we route you to the right expert.
What is it about?
From anywhere, to everywhere.
Your language. Your currency. Your home country. Your destination. We take care of it all.
Global HQ
Faubourg Saint-Denis, 75010 Paris
Remote team
Distributed across 12 time zones
For when it has to be in writing.
Contact our team
For general inquiries, partnerships, or anything else. We reply within 24h.
Data protection (GDPR)
Exercise your right of access, rectification, or erasure. Our DPO replies within 30 days.
Press and media
Interview requests, statistics, expert quotes. We usually reply same day.
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