Can I still get the HSBC Cash Rewards Mastercard?

No. HSBC Bank Canada was acquired by RBC and the transaction closed on March 28, 2024. HSBC credit cards are no longer issued in Canada and this card can no longer be applied for; existing cardholders were migrated to RBC products. The coverage described here is historical and is kept for reference. For current options, compare cards or use a travel-insurance quote tool.

What insurance did the HSBC Cash Rewards Mastercard include?

Only three everyday-purchase protections: Purchase Assurance (90 days against loss, theft or damage), Extended Warranty (doubles the manufacturer's warranty up to one extra year — both sharing a $60,000 lifetime account maximum), and Mobile Device Insurance (up to $1,000). It did not include any travel or rental car insurance.

Did the card include travel medical or trip cancellation insurance?

No. The card itself carried no emergency travel medical, trip cancellation/interruption, flight or baggage delay, baggage loss or common-carrier travel-accident coverage. Emergency travel medical was available only as a separate, optional paid insurance (about $69 per year) — it was not part of the card.

Did it cover rental cars?

No. There was no rental car collision/loss damage waiver (CDW), third-party liability, roadside assistance, or rental personal-effects/accident coverage. Renters had to buy the agency's CDW or rely on their own auto policy.

How did the Mobile Device Insurance work?

If you charged the full cost of a phone or tablet to the card, Mobile Device Insurance reimbursed loss, theft, mechanical breakdown or accidental damage up to $1,000 — based on the device's depreciated value (2% per month) less a deductible of $25 to $100 depending on the device cost. Coverage began 30 days after purchase, with a maximum of one claim per 12 months and two per 48 months. You had to report a loss within 30 days, notify your wireless provider within 48 hours, and notify police within 7 days for theft.

How did Purchase Assurance and Extended Warranty work?

Purchase Assurance protected most new items charged in full to the card against loss, theft or damage for 90 days from purchase. Extended Warranty automatically doubled the original manufacturer's warranty (on warranties of 5 years or less) up to one additional year. Both shared a $60,000 lifetime maximum per account.

Who underwrote the insurance and how did claims work?

Coverage was underwritten by American Bankers Insurance Company of Florida (Assurant) under Master Policy HSBC112021, issued to HSBC Bank Canada. Claims were handled by Assurant at 1-800-668-8680 (Canada/US) or 416-977-6066 collect from elsewhere, and online at cardbenefits.assurant.com.

What should I do if I still hold this card or have an open claim?

If you were migrated to an RBC product, your current coverage is governed by RBC's certificate, not this one. For a historical claim tied to an event that occurred while the HSBC coverage was in force, contact Assurant at 1-800-668-8680 or cardbenefits.assurant.com. Always rely on the wording of the certificate in force at the time of your purchase.

What does the insurance on the HSBC Cash Rewards Mastercard actually cover?

HSBC·CA$0/year·Mastercard·American Bankers Insurance Company of Florida (Assurant)

Pauline LauroreAuthor of HelloSafe's card insurance reviewsUpdated July 1, 20268 min read

0,3/5Independent review · verified July 2026

Travel Insurance

0,0

Car Rental

0,0

Protection

2,8

Our Verdict · Travel Insurance

Our take on travel insurance for the HSBC Cash Rewards Mastercard

Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews

The HSBC Cash Rewards Mastercard included no travel insurance on the card itself. There was no emergency out-of-country medical, no trip cancellation or interruption, no flight or baggage delay, no baggage loss, and no common-carrier travel-accident (AD&D) benefit. Emergency travel medical was offered only as a separate, optional paid add-on (about $69/year), so it is not card coverage. With HSBC's exit from Canada in 2024 the card is no longer available — travellers needing protection should compare a dedicated travel-insurance policy.

What works on travel

Purchase, extended-warranty and mobile-device protection were available instead (see the Protection tab)
No annual fee while the card was offered

Where travel breaks down

No emergency travel medical on the card
No trip cancellation or interruption coverage
No flight or baggage delay, and no baggage-loss coverage
No common-carrier travel-accident (AD&D) benefit
Discontinued — no longer available

Our methodology

Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.

Travel Insurance · 11 guarantees

What does HSBC Cash Rewards Mastercard Travel Insurance actually cover?

This card does not include trip cancellation insurance; prepaid, non-refundable travel costs are not reimbursed if you cancel before departure.

This card includes no emergency out-of-country medical coverage. Emergency travel medical was available only as a separate, optional paid add-on (about $69/year), not as card coverage.

This card does not include emergency medical evacuation or repatriation coverage.

This card does not include trip interruption coverage for costs incurred after departure.

This card does not include flight or transport delay coverage.

This card does not include missed-connection coverage.

This card does not include an early-return benefit.

This card does not include baggage delay coverage for essential items when checked baggage is late.

This card does not include lost or stolen baggage coverage.

This card does not include common-carrier travel-accident (accidental death & dismemberment) coverage.

This card does not include hotel/motel burglary coverage for belongings stolen from your room.

Policy document

We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?

Report an error Send updated PDF

Coverage Radar

Where the HSBC Cash Rewards Mastercard wins, where it loses

Coverage snapshot for this tab — click any layer to highlight its scores.

Compare

Cash Rewards MastercardThis card0.3/5?

CA$0/yr

With travel insuranceIdeal

Complete coverage · 5.0 / 5

Premium card avg.

CA$238 avg. annual fee

Click a layer to highlight its scores on the radar.

Side-by-side comparison

How the HSBC Cash Rewards Mastercard stacks up against the alternatives

Same 5 coverage dimensions, ranked head-to-head against the cards most Cash Rewards Mastercard shoppers also consider.

Card	This card Cash Rewards Mastercard HSBC · CA$0/yr 0.3/5?	World Elite Mastercard HSBC · CA$149/yr 4.0/5?	Rewards World Elite Mastercard BMO · CA$150/yr 4.3/5?	World Elite Mastercard ATB Financial · CA$120/yr 4.1/5?
Trip cancellation Per person, per trip cap	Not covered Cover this gap →	$2,000 / person · $5,000 / trip	$2,500 / person ($5,000 / account) $0 deductible	$1,000 / person (max $5,000 / trip)
Emergency medical Hospital bills abroad	Not covered Cover this gap →	$2,000,000 / person	$2,000,000 (under 65, first 21 days) First 21 days only	$2,000,000 / person · ≤22 days · under 65
Emergency evacuation Air ambulance + repatriation	Not covered Cover this gap →	Included	Actual cost (pre-authorization required) Pre-authorization required	Included (within medical)
Trip delay trigger Hours before benefits kick in	Not covered Cover this gap →	$250 / day	$500 / account / trip (6h+ delay) Trigger: 6 hours	$500 / trip ($250/day, up to 2 days)
Trip interruption Covered amount	Not covered Cover this gap →	$2,000 / person · $5,000 / trip	$2,000 / person Up to $2,000 / person	$1,000 / person (max $5,000 / trip)

StrongLimited / misleadingNot covered

Data verified against each card's Guide to Benefits, May 2026.

Cardholder reviews

What cardholders say about the HSBC Cash Rewards Mastercard

Sentiment from Canadian credit-card review sites on coverage and value 24 reviews

Money.ca

2023

Solid no-fee cash-back card, light on insurance

The appeal was the $0 annual fee and straightforward cash back, not the insurance. Coverage was limited to purchase assurance, extended warranty and mobile-device protection — no travel medical or rental coverage came with the card.

Forbes Advisor Canada

2023

Mobile device coverage was the standout

The most useful benefit was Mobile Device Insurance up to $1,000, alongside 90-day purchase assurance and a doubled manufacturer's warranty. Travellers had to look elsewhere, as the card carried no trip or rental coverage.

creditcardGenius

2024

Discontinued after HSBC's exit from Canada

With HSBC leaving Canada and the RBC migration completed in 2024, this card can no longer be obtained. Anyone who valued its purchase and mobile-device protection now needs a replacement card.

Collect from elsewhere in the world

416-977-6066

Collect call · 24/7

Claims line (Canada & US)

1-800-668-8680

Toll-free · 24/7

Benefit administrator: Assurant — American Bankers Insurance Company of Florida

Claims & pre-authorizations

How to make a claim

Open a claim with Assurant before acting

Call Assurant at 1-800-668-8680 (or 416-977-6066 collect from elsewhere) or file online at cardbenefits.assurant.com. For a Mobile Device loss, report it within 30 days; notify your wireless provider within 48 hours to suspend service, and for theft notify the police within 7 days.

Gather your documents

Assemble the card statement showing the full charge, the original sales receipt, the original manufacturer's warranty (for extended-warranty or mechanical-breakdown claims), and a police or carrier report where applicable.

Wait for approval before repair or replacement

Do not repair or replace a covered item or mobile device until Assurant approves the claim — proceeding first can make the claim ineligible.

Submit proof within the deadline

Provide written notice as soon as reasonably possible and no later than 90 days from the loss, with proof within one year. Reimbursement is issued once the required proof is received.

No. HSBC Bank Canada was acquired by RBC and the transaction closed on March 28, 2024. HSBC credit cards are no longer issued in Canada and this card can no longer be applied for; existing cardholders were migrated to RBC products. The coverage described here is historical and is kept for reference. For current options, compare cards or use a travel-insurance quote tool.
Only three everyday-purchase protections: Purchase Assurance (90 days against loss, theft or damage), Extended Warranty (doubles the manufacturer's warranty up to one extra year — both sharing a $60,000 lifetime account maximum), and Mobile Device Insurance (up to $1,000). It did not include any travel or rental car insurance.
No. The card itself carried no emergency travel medical, trip cancellation/interruption, flight or baggage delay, baggage loss or common-carrier travel-accident coverage. Emergency travel medical was available only as a separate, optional paid insurance (about $69 per year) — it was not part of the card.
No. There was no rental car collision/loss damage waiver (CDW), third-party liability, roadside assistance, or rental personal-effects/accident coverage. Renters had to buy the agency's CDW or rely on their own auto policy.
If you charged the full cost of a phone or tablet to the card, Mobile Device Insurance reimbursed loss, theft, mechanical breakdown or accidental damage up to $1,000 — based on the device's depreciated value (2% per month) less a deductible of $25 to $100 depending on the device cost. Coverage began 30 days after purchase, with a maximum of one claim per 12 months and two per 48 months. You had to report a loss within 30 days, notify your wireless provider within 48 hours, and notify police within 7 days for theft.
Purchase Assurance protected most new items charged in full to the card against loss, theft or damage for 90 days from purchase. Extended Warranty automatically doubled the original manufacturer's warranty (on warranties of 5 years or less) up to one additional year. Both shared a $60,000 lifetime maximum per account.
Coverage was underwritten by American Bankers Insurance Company of Florida (Assurant) under Master Policy HSBC112021, issued to HSBC Bank Canada. Claims were handled by Assurant at 1-800-668-8680 (Canada/US) or 416-977-6066 collect from elsewhere, and online at cardbenefits.assurant.com.
If you were migrated to an RBC product, your current coverage is governed by RBC's certificate, not this one. For a historical claim tied to an event that occurred while the HSBC coverage was in force, contact Assurant at 1-800-668-8680 or cardbenefits.assurant.com. Always rely on the wording of the certificate in force at the time of your purchase.