This card has no trip cancellation insurance; non-refundable costs of a cancelled trip are not reimbursed.
What does the insurance on my Connections Mastercard card actually cover?
Rogers·CA$29/year·Mastercard
0,1/5Independent review · verified July 2026
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Our Verdict · Travel Insurance
Our take on travel insurance for the Rogers Connections Mastercard
Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews
The Connections Mastercard (the card Rogers Bank now markets as the Rogers Red Mastercard) carries no travel insurance of any kind. There is no emergency medical, trip cancellation, trip interruption, flight or baggage delay, lost-baggage, travel-accident or hotel-theft coverage, and Rogers Bank does not publish a certificate of insurance for this card. If you travel, you are completely uninsured through the card and will need a standalone travel-medical and trip-cancellation policy. This is a no-fee cash-back card built around U.S.-dollar and Rogers, Fido and Shaw spending, not protection. You can price a separate travel-insurance policy with HelloSafe's free comparison tool.
Our methodology
Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.
Travel Insurance · 11 guarantees
What does Rogers Connections Mastercard Travel Insurance actually cover?
This card has no emergency medical coverage; out-of-province and out-of-country hospital and medical bills are not covered.
No emergency medical evacuation or repatriation coverage is included.
No trip interruption insurance; the extra costs of cutting a trip short are not covered.
No trip or flight delay coverage; meals, hotels or expenses from a delayed departure are not reimbursed.
No missed-connection coverage.
No early-return benefit to bring you home is included.
No baggage-delay coverage; essentials bought while your baggage is delayed are not reimbursed.
No lost or stolen baggage coverage.
No common-carrier travel accident (AD&D) or personal civil liability coverage.
No hotel or motel burglary coverage.
We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?
Coverage Radar
Where the Rogers Connections Mastercard wins, where it loses
Coverage snapshot for this tab — click any layer to highlight its scores.
Compare
Connections MastercardThis card0.1/5?
$29/yrWith travel insuranceIdeal
Complete coverage · 5.0 / 5Premium card avg.
$150 avg. annual feeClick a layer to highlight its scores on the radar.
Side-by-side comparison
How the Rogers Connections Mastercard stacks up against the alternatives
Same 5 coverage dimensions, ranked head-to-head against the cards most Connections Mastercard shoppers also consider.
| Card | This card Connections Mastercard Rogers · $29/yr 0.1/5? | Rewards World Elite Mastercard BMO · $150/yr 4.3/5? | World Elite Mastercard ATB Financial · $120/yr 4.1/5? | |
|---|---|---|---|---|
Trip cancellation Per person, per trip cap | Not covered Cover this gap → | $2,500 / person ($5,000 / account) $0 deductible | $1,000 / person (max $5,000 / trip) | |
Emergency medical Hospital bills abroad | Not covered Cover this gap → | $2,000,000 (under 65, first 21 days) First 21 days only | $2,000,000 / person · ≤22 days · under 65 | |
Emergency evacuation Air ambulance + repatriation | Not covered Cover this gap → | Actual cost (pre-authorization required) Pre-authorization required | Included (within medical) | |
Trip delay trigger Hours before benefits kick in | Not covered Cover this gap → | $500 / account / trip (6h+ delay) Trigger: 6 hours | $500 / trip ($250/day, up to 2 days) | |
Trip interruption Covered amount | Not covered Cover this gap → | $2,000 / person Up to $2,000 / person | $1,000 / person (max $5,000 / trip) |
StrongLimited / misleadingNot covered
Data verified against each card's Guide to Benefits, May 2026.
Cardholder reviews
What cardholders say about the Rogers Connections Mastercard
Based on creditcardGenius user reviews (2.7/5 from 24 reviewers) for the card now marketed as the Rogers Red Mastercard. Feedback centres on customer service, fees and disputes, not insurance, of which the card carries none. 24 reviews
MT
Michael T
Hidden US transaction fee
Thought this was great since I spend a lot of time in the US and wanted a card with no foreign exchange fee. Doing the math, they charge about 5% on US transactions and give roughly 3% back in rewards, so the fee is really just disguised as a transaction charge. I asked repeatedly and got no clear answer, so I am cancelling.
BJ
Brad Jespersen
Fraud charges left on my card
Rogers flagged and cancelled my card for fraud, then after investigating decided the charges were not fraudulent and that I am responsible. I live in Alberta and every charge happened in a short window in Ontario, where I have never been. I explained this to eight different people and all of them left the charges on the card.
AK
Anastasiia Kapralova
Security and privacy concerns
Agents repeatedly ask for the CVV code every time you call, payments take a very long time to process, and money can disappear from the card for a day. When I asked for a replacement after a loss, they reissued a card with the same number, expiry and CVV. I have filed complaints with the Ombudsman for Banking Services and the Financial Consumer Agency of Canada.
FR
Fred
Poor customer service
Horrible customer service, worse than the big issuers. They do not dispute charges or push merchants on your behalf, and the flexibility just is not there. I will be cancelling soon. Get MBNA or American Express instead.
OZ
Oz
Surcharges and refund problems
Surcharges and excuses instead of refunds. They split up money that was wrongly charged and dragged it out, and I was left calling over and over for two months trying to get my own money back.
Emergency · Card assistance line
How to contact Rogers Connections Mastercard assistance?
The Connections Mastercard has no embedded insurance, so there is no claims administrator or travel-assistance line. For a lost or stolen card or suspected fraud, contact Rogers Bank customer service at 1-855-775-2265.
FAQ
What people ask about the Rogers Connections Mastercard
- No. The card has no emergency medical coverage and no other travel insurance. For any trip you would need a separate travel-medical policy, which you can compare for free with HelloSafe's travel-insurance tool.
- Yes. The Connections Mastercard is the former name of the entry-level card Rogers Bank now markets as the Rogers Red Mastercard. Neither version carries any embedded insurance.
- No. Unlike most no-fee Canadian credit cards, the Connections Mastercard includes neither purchase protection nor extended warranty insurance.
- No. The card provides no rental-car collision/loss damage waiver, so you should not decline the rental company's coverage on the strength of this card.
- No. There is no trip cancellation, trip interruption, or flight/trip delay coverage.
- No. No mobile device insurance is included on this card.
- The Rogers Red World Elite Mastercard includes a full travel-insurance suite, and the Rogers Red World Mastercard includes purchase protection and extended warranty. The Connections / plain Rogers Red Mastercard includes none.
Not just Rogers
Other cards worth considering
Connections Mastercard is a strong choice — but depending on what you prioritize, one of these may suit you better.
Rewards World Elite Mastercard
BMO
World Elite Mastercard
ATB Financial
World Elite Mastercard
National Bank
WestJet World Elite Mastercard
RBC
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