What does the insurance on my Momentum Visa Infinite Scotiabank card actually cover?

Scotiabank·CA$120/year·Visa Infinite·Manulife

Pauline LauroreAuthor of HelloSafe's card insurance reviewsUpdated June 23, 20268 min read

Our Verdict · Travel Insurance

Our opinion on Scotiabank Momentum Visa Infinite Travel Insurance

Pauline Laurore
Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews

Strong cancellation. Thin medical. The Scotia Momentum Visa Infinite travel insurance does the everyday stuff well and leaves the catastrophic stuff half-covered. Trip cancellation and interruption sit at the Canadian standard, $1,500 and $2,000 per person, and the 4-hour flight delay trigger beats most cards. Then the medical fine print bites: $1,000,000 sounds huge, but it lasts 15 days, applies only under 65, and pays you back after you front the bill. Most cardholders assume a million-dollar limit means they are set abroad. It means they are set for a short trip, while young, if they can advance a US hospital bill first. If you travel under 65 for a week or two and the trip is on this card, the coverage is real. Past 65, past 15 days, or on a longer trip, the medical gap is the part that actually costs money.

What works on travel
  • $1,500 trip cancellation and $2,000 interruption per person, the Canadian standard at a $120 fee
  • Flight delay triggers at 4 hours, where many cards wait 6
  • $1,000,000 emergency medical for travellers under 65 on trips of 15 days or less
  • Trip cancellation works worldwide, including within your own province
Where travel breaks down
  • No emergency medical once you or your spouse turns 65, and nothing past day 15 at any age
  • Medical is reimbursement only: you front the hospital bill and claim it back
  • Lost luggage caps at $500 combined for everyone and excludes all electronics
  • Cancellation and interruption need 75% of the trip charged to the card
Our methodology

Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.

Travel Insurance · 11 guarantees

What does Scotiabank Momentum Visa Infinite Travel Insurance actually cover?

Quality, not just caps

The 48-hour clock is strict. Call Global Excel the day your reason to cancel happens, not when you get home, or the claim can be refused.

Deductible : No deductible

At least 75% of the trip charged to the card Contact the insurer within 48 hours of the cause Covered reasons listed in the certificate

Trip cancellation pays up to $1,500 per insured person, capped at $10,000 per trip for everyone combined. It works worldwide, even for travel inside your own province. To qualify, at least 75% of the trip has to be charged to the Scotia Momentum Visa Infinite, and you have to contact the insurer within 48 hours of whatever forces the cancellation. Pre-existing conditions are excluded.

What's covered
  • Up to $1,500 per insured person
  • Combined $10,000 per trip
  • Applies worldwide, including within your province
  • Covers prepaid, non-refundable arrangements
What's not covered
  • Pre-existing conditions (180-day lookback, 365 days if 75+)
  • Pregnancy within 9 weeks of the due date
  • Dangerous sports, intoxication, war, criminal acts
No emergency medical at all once you or your spouse turns 65, and nothing past day 15 at any age. Provincial plans (RAMQ, OHIP) pay almost nothing abroad, so a US hospital stay of $20K to $80K past those limits is entirely yours.

Deductible : No deductible

Cardholder and spouse must be under 65 First 15 consecutive days of the trip only Must be covered by a provincial health plan (RAMQ, OHIP) for the whole trip Call the administrator before treatment

Emergency medical pays up to $1,000,000 per person for sudden, unexpected medical emergencies abroad. Two hard limits shape it. Coverage applies only to cardholders and spouses under 65, and only for the first 15 consecutive days of any trip. It pays in excess of your provincial health plan, so you front the hospital bill and claim it back afterward. Call the administrator before treatment or part of the bill can fall on you.

What's covered
  • Up to $1,000,000 per person
  • Hospital, doctor and diagnostic charges
  • Repatriation home
  • Death while travelling up to $5,000
What's not covered
  • Pre-existing conditions not stable in the 180 days before departure
  • Pregnancy within 9 weeks of the due date
  • Dangerous sports, speed contests, intoxication
  • Self-inflicted injury, war, criminal acts
An air evacuation can run past $100K. Because it shares the medical pool and the under-65, 15-day limits, anyone older or on a longer trip has no evacuation coverage here.

Deductible : No deductible

Call the administrator before arranging transport Under 65, first 15 days of the trip Pre-authorization required

Getting you home is folded into the emergency medical benefit, not sold as a separate line. The certificate covers repatriation and emergency transport, drawn from the same $1,000,000 medical pool. It runs on the same rails as the medical coverage, which means under 65 only, first 15 days, and reimbursement after the fact. You must call the administrator before arranging any transport.

What's covered
  • Repatriation expenses to bring you home
  • Emergency transport for treatment
  • Drawn from the $1,000,000 medical maximum
What's not covered
  • Anything excluded under emergency medical
  • Transport arranged without pre-authorization
It pays the lesser of your unused trip cost or a one-way fare home. On an expensive prepaid trip cut short early, the $2,000 per-person cap is reached fast.

Deductible : No deductible

At least 75% of the trip charged to the card Covered reasons listed in the certificate

Trip interruption pays up to $2,000 per person, capped at $10,000 per trip combined, when a covered event cuts your trip short or forces a late return. It reimburses the unused, non-refundable part of your trip, or the change fee and a one-way economy fare home, whichever costs less. The same 75% prepayment rule applies. Pre-existing conditions are excluded.

What's covered
  • Up to $2,000 per person
  • Combined $10,000 per trip
  • Unused non-refundable portion, or a one-way economy fare home
What's not covered
  • Pre-existing conditions
  • Pregnancy within 9 weeks of the due date
  • Dangerous sports, intoxication, war, criminal acts

Deductible : No deductible

Flight delayed more than 4 hours from scheduled departure At least 75% of the ticket charged to the card Dependent children covered only when travelling with the cardholder or spouse

Flight delay covers up to $500 per insured person when your flight runs more than 4 hours late. The 4-hour trigger is generous by Canadian standards, where many cards start at 6. It pays meals, accommodation and toiletries during a delay of up to 48 hours. At least 75% of the delayed ticket has to be on the card. Dependent children are covered only when travelling with you.

What's covered
  • Up to $500 per insured person
  • Meals, accommodation, toiletries
  • Delay of up to 48 hours
What's not covered
  • Delays caused by a crime
  • War, terrorism, insurrection, riot

No missed connection benefit. The certificate handles late departures under flight delay, not a separate missed-connection line. Costs to rebook a connection you miss are the cardholder's responsibility.

No standalone early return benefit. A covered early return home is handled inside trip interruption, not as its own coverage. There is no separate pool for emergency homeward travel beyond the interruption cap.

The $500 is shared across everyone on the trip, not each traveller. A family stuck without bags burns through it fast.

Deductible : No deductible

Checked bag delayed 4+ hours at final destination Ticket paid with the Scotiabank card Keep all receipts

Baggage delay reimburses essential purchases up to $500 when your checked bag is more than 4 hours late at your final destination. The window runs up to 96 hours after you land. Here is the catch: that $500 is the combined limit for everyone insured on the trip, not per person. The ticket has to be paid with the card.

What's covered
  • Up to $500 combined for all insured travellers
  • Essential clothing and toiletries
  • Delay of 4+ hours, up to 96 hours after arrival
What's not covered
  • Expenses after the bag is delivered
  • Money, tickets, documents
  • Unchecked luggage
Electronics are excluded outright, and the $500 is shared by everyone on the trip. A lost bag with a laptop in it returns almost nothing.

Deductible : No deductible

Ticket paid with the Scotiabank card Report the loss and keep written confirmation

Lost luggage pays up to $500 combined to replace checked items that are lost or stolen. Two limits gut it. The $500 is shared across everyone insured on the trip, and electronics are flatly excluded. Your phone, laptop or tablet in a lost checked bag is not covered here. Money, tickets and documents are out too.

What's covered
  • Up to $500 combined for all insured travellers
  • Replacement cost of lost or stolen checked items
What's not covered
  • Electronics: phones, laptops, tablets
  • Money, tickets, securities, documents
  • Unchecked luggage

Deductible : No deductible

Injury on a common carrier (scheduled plane, train, bus, cruise) At least 75% of the ticket charged to the card Dependent children covered only when travelling with the cardholder or spouse

Common carrier travel accident pays up to $500,000 per person, to a maximum of $1,000,000 for any single event, for death or serious injury on a plane, train, bus or boat. It is accidental death and dismemberment coverage, so it pays a set amount for loss of life, a limb, sight, speech or hearing. At least 75% of the ticket has to be on the card. Most travellers never claim it.

What's covered
  • Up to $500,000 per person
  • Up to $1,000,000 per occurrence
  • Death, loss of limb, sight, speech, hearing, permanent disability
What's not covered
  • Self-inflicted injury
  • Piloting or crewing an aircraft
  • Illness or disease
  • Acts of war

No hotel theft coverage. The certificate has no benefit for belongings stolen from a hotel or motel room. Theft of valuables from your accommodation is the cardholder's responsibility.

Policy document 1
Policy document 2

We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?

Coverage Radar

Where the Scotiabank Momentum Visa Infinite wins, where it loses

Coverage snapshot for this tab — click any layer to highlight its scores.

Compare

Momentum Visa InfiniteThis card3.5/5?
$120/yr
With travel insuranceIdeal
Complete coverage · 5.0 / 5
Premium card avg.
$150 avg. annual fee

Click a layer to highlight its scores on the radar.

Side-by-side comparison

How the Scotiabank Momentum Visa Infinite stacks up against the alternatives

Same 5 coverage dimensions, ranked head-to-head against the cards most Momentum Visa Infinite shoppers also consider.

Card
This card
Momentum Visa Infinite

Momentum Visa Infinite

Scotiabank · $120/yr

3.5/5?
WestJet World Elite Mastercard

WestJet World Elite Mastercard

RBC · $139/yr

4.1/5?
Aeroplan Reserve

Aeroplan Reserve

American Express · $599/yr

4.1/5?

Trip cancellation

Per person, per trip cap

$1,500 / person ($10,000 / trip)

75% prepaid with card

$1,500 per person

Charged to card or WestJet dollars

$1,500 / person

Covered reasons apply

Emergency medical

Hospital bills abroad

$1M / person (under 65, 15 days)

Under 65 only

Unlimited

No dollar ceiling

$5,000,000

Age 64 or under only

Emergency evacuation

Air ambulance + repatriation

Included in medical

Within $1M medical

Within medical

Air ambulance pre-authorized

Within $5M medical

Within emergency medical

Trip delay trigger

Hours before benefits kick in

$500 / person (4h+)

Trigger: 4 hours

4h / $500

$250 per day

4h / $1,000 agg

4-hour trigger

Rental CDW

Primary or secondary

Primary, actual cash value

Primary coverage

Primary / actual cash value

Primary coverage

Primary / $85,000

Primary CDW

StrongLimited / misleadingNot covered

Data verified against each card's Guide to Benefits, May 2026.

Cardholder reviews

What cardholders say about the Scotiabank Momentum Visa Infinite

Real experiences with Global Excel claims and travel coverage 38 reviews

RC

r/CreditCardsCanada

March 2025

Primary rental coverage paid off

Declined the counter waiver in Florida, put the whole rental on the Momentum, and when someone backed into the car the card covered the damage with no deductible and no call to my own insurer. For a $120 card, the primary rental coverage alone makes it worth keeping.

TF

Travel forum (Manulife / Global Excel)

November 2024

Claim sat pending for months

Submitted a travel medical claim through Global Excel and it showed pending for three months, even after they confirmed they had every document. It only moved after I called past the deadline they had given me. The coverage exists, but be ready to chase it.

RP

r/PersonalFinanceCanada

January 2025

Reimbursement-only stung

Found out the hard way that the medical is pay-first. I fronted the hospital bill abroad and waited weeks to get the money back. I also did not realize coverage stops at 15 days and there is nothing once you hit 65. Fine for a short trip when you are young, not a substitute for real travel insurance.

Emergency · Card assistance line

How to contact Scotiabank Momentum Visa Infinite assistance?

One line through Manulife and Global Excel, for emergencies and claims

Canada and US Assistance

1-800-263-0997

24/7

International Assistance

collect: +1-416-977-1552

Collect calls accepted · 24/7

Benefit administrator: Manulife and FNAIC underwrite the coverage | Active Care Management / Global Excel handles claims at manulife.ca/scotia

How to file a Scotia Momentum Visa Infinite claim

1

Call before you act

For a medical emergency, call 1-800-263-0997, or collect at 416-977-1552 from abroad, before treatment so Global Excel can confirm coverage and pre-approve care. For trip cancellation, you have just 48 hours from the cause to notify them.

2

Gather your documents

Keep originals: itemized medical bills, receipts for meals and lodging during a delay, proof that 75% of the trip was charged to the card, and written confirmation of any baggage delay or loss from the airline.

3

Submit within the deadline

File online at manulife.ca/scotia. Report the claim and send all proof within 90 days of the incident, and submit the full proof of loss within one year. Expect some back-and-forth by email before payment.

FAQ

What people ask about the Scotiabank Momentum Visa Infinite

  • The insurance is built into the Scotia Momentum Visa Infinite, with no registration needed. For trip cancellation, interruption and flight delay, at least 75% of the trip has to be charged to the card. For rental cars, decline the agency's collision damage waiver at the counter and put the full rental on the card. Emergency medical applies automatically while you travel, but you have to call the administrator before any treatment, and it only covers travellers under 65 for the first 15 days of a trip.
  • Coverage extends to the primary cardholder, their spouse, and dependent children, within the age limits of each benefit. Dependent children are covered up to 21, or 25 if in full-time studies. One limit matters more than the rest here: emergency medical applies only to cardholders and spouses under 65. For flight delay, baggage and travel accident, dependent children are covered only when travelling with you or your spouse.
  • It is primary. You file directly with the benefit administrator without going through your personal auto insurance, so a rental collision does not touch your own policy. Coverage runs up to the vehicle's actual cash value for rentals of 48 consecutive days or less. To use it, decline the rental company's collision damage waiver at the counter and charge the entire rental to the card. Vehicles over $65,000, trucks and exotics are excluded.
  • Claims go through Active Care Management, also called Global Excel, at manulife.ca/scotia. For a medical emergency, call 1-800-263-0997, or 416-977-1552 collect from abroad, before any treatment. For trip cancellation you have only 48 hours from the cause to notify them. Report any claim and send proof within 90 days, with full proof of loss within one year. Keep originals: itemized bills, receipts, and proof that 75% of the trip was on the card. Expect some email back-and-forth before payment.
  • The biggest gap is emergency medical for older or longer-trip travellers: there is no medical coverage at all once you or your spouse turns 65, and nothing past day 15 at any age. Pre-existing conditions are excluded unless stable in the 180 days before departure. Lost luggage tops out at $500 combined for everyone and excludes all electronics. There is no price protection, return protection, or identity theft coverage, and rental coverage excludes vehicles over $65,000.
  • For many trips, yes. The card's emergency medical is strong on paper at $1,000,000, but it lasts only 15 days, covers only travellers under 65, and pays you back after you front the bill. Your provincial plan pays almost nothing abroad. Anyone 65 or older, anyone travelling longer than 15 days, or anyone who cannot advance a large hospital bill should add a standalone travel medical policy. For a healthy under-65 traveller on a short trip charged to the card, the medical coverage is genuinely strong.
  • You pay first. Emergency medical is reimbursement coverage in excess of your provincial health plan, so you front the hospital and submit a claim afterward. Call the administrator at 1-800-263-0997 before treatment, because skipping that call can leave part of the bill on you. On a serious hospital stay abroad, advancing tens of thousands of dollars is the real obstacle, not the $1,000,000 limit.
  • Trip cancellation reimburses up to $1,500 per person, to $10,000 per trip, for the covered reasons listed in the certificate, such as sudden illness or injury, a death, or other unforeseen events. It does not cover a problem you already knew about when you booked, or a change of mind. At least 75% of the trip must be charged to the card, and you must contact the insurer within 48 hours of whatever forces the cancellation. Pre-existing conditions are excluded.
  • Yes. Mobile device insurance covers a phone or tablet up to $1,000 against loss, theft, mechanical breakdown and accidental damage. The payout is the depreciated value, dropping 2% a month, minus a deductible of $25 to $100. Coverage starts 30 days after purchase, and you have to charge the device in full to the card or pay your wireless bill with it. You can claim once every 12 months.
  • More than 4 hours at your final destination. Baggage delay reimburses essential purchases up to $500, and that limit is combined for everyone insured on the trip, not per person. The window runs up to 96 hours after you land, and the ticket has to be paid with the card. Keep all receipts and get written confirmation of the delay from the airline before you claim.
Not just Scotiabank

Other cards worth considering

Momentum Visa Infinite is a strong choice — but depending on what you prioritize, one of these may suit you better.

WestJet World Elite Mastercard

WestJet World Elite Mastercard

RBC

See WestJet World Elite Mastercard review
Aeroplan Reserve

Aeroplan Reserve

American Express

See Aeroplan Reserve review
Aeroplan Visa Infinite

Aeroplan Visa Infinite

CIBC

See Aeroplan Visa Infinite review
Aventura Visa Infinite

Aventura Visa Infinite

CIBC

See Aventura Visa Infinite review

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