Meet the experts behind HelloSafe

Co-founder of HelloSafe, specialist in travel insurance and the travel coverage built into credit cards. A graduate of Paris-Dauphine University in International Business, Pauline co-founded HelloSafe in 2018 with the conviction that an honest insurance marketplace should read the contracts on behalf of its users. For 8 years she has been reading travel insurance and credit card policy wordings every day, across several markets (France, United States, Canada, Spain), spotting the exclusions hidden in the fine print, and helping travellers choose the right contract for their specific profile. Her specialty is the details no one reads. Cancellation reasons that are actually covered, combined caps versus separate caps, Schengen visa compliance, claim denials, exclusions on outdoor activities, the small print of travel coverage on Visa Premier, Mastercard Gold, Amex Platinum. She knows by heart the contracts of the main players on the market: Chapka, AVA, Allianz Travel, Mondial Assistance, ACS, Heymondo, Mondial Care, and their international equivalents. Pauline regularly comments on travel insurance topics in the French and international press [to be completed with specific media outlets]. She also writes in-depth contract analyses for the HelloSafe blog. Her philosophy: if a contract does not hold up to a line-by-line reading, it does not hold up at all.

With over 11 years of travel insurance brokerage experience, Antoine has collaborated with all stakeholders in the sector: insurers, tour operators, brokers, and distributors. He has analyzed hundreds of contracts, compared guarantees, exclusions, deductibles, and prices, and thoroughly studied client feedback on claims and reimbursements. A graduate with an MBA in economics and finance, he also co-founded two insurtechs specializing in travel insurance before launching HelloSafe, with a clear mission: to bring transparency and expertise to an often opaque market. Today, he puts his unique experience at the service of travelers, offering reliable comparisons, practical advice, and precise recommendations to identify the best travel insurance, adapted to real needs.