No trip cancellation cover. This benefit has never been included with the Beyond Bank Low Rate. Prepaid flights, hotels, and tours are not reimbursable if you cancel, and a standalone travel insurance policy is required for this coverage.
Does the Beyond Bank Low Rate credit card include any travel insurance?
Beyond Bank·A$59/year·Visa

Our Verdict · Travel Insurance
Our take on travel insurance for the Beyond Bank Low Rate
No travel cover here. Beyond Bank built the Low Rate around a low 11.99% purchase rate and a $59 annual fee, not around trip insurance, and it has never carried any. That is the blunt answer behind every search for Beyond Bank Low Rate travel insurance. So you put the flights on it and assume a bank Visa quietly insures the holiday. It doesn't. A hospital bill in Bali, a cancelled tour, a bag that never turns up: all of it lands on you, because there is no policy behind this card and no 24/7 assistance line to ring. It is also a weak card to actually travel on, since every foreign-currency purchase adds a 3% overseas transaction fee, and replacing the card overseas in an emergency costs $350. Where it earns its keep is at home, on the low rate, the 62 interest-free days, and the 0% balance-transfer offer. If you want the trip itself covered, a standalone travel insurance policy starts from a few dollars a day, and it is the only route to overseas medical, cancellation, or evacuation.
- Low 11.99% p.a. purchase rate: the card is built to cost less when a balance rolls over month to month
- $59 annual fee and up to 62 interest-free days: cheap to hold while you insure trips with a dedicated policy
- No overseas emergency medical cover: a serious hospital admission abroad, commonly $50,000 to $200,000, is entirely on you
- No complimentary travel insurance at all: no cancellation, baggage, delay, evacuation, or liability cover, and none was ever offered
- 3% overseas transaction fee plus a $350 emergency card replacement fee overseas: a weak card to actually travel on
Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.
Travel Insurance · 20 guarantees
What does Beyond Bank Low Rate Travel Insurance actually cover?
No overseas emergency medical cover. There is no 24/7 assistance line attached to this card, because it carries no complimentary insurance. All medical costs overseas are the cardholder's responsibility, Medicare does not cover you outside Australia, and a serious hospital admission overseas can run $50,000 to $200,000.
No emergency evacuation cover. This benefit is not included with the Beyond Bank Low Rate. Emergency evacuation costs are entirely the cardholder's responsibility, and an air ambulance from Southeast Asia to Australia runs $60,000 to $100,000.
No overseas dental cover. This benefit is not included with this card. Emergency dental treatment overseas is out of pocket.
No hospital cash allowance. This benefit is not included with this card. A daily cash payment during an overseas hospital stay is not provided.
No additional expenses cover. This benefit is not included with this card. Costs from a trip cut short, such as return flights and unused hotels, are out of pocket.
No travel delay cover. This benefit is not included with this card. Meals, accommodation, and transport during a delay are the cardholder's responsibility.
No alternative transport cover. This benefit is not included with this card. Rebooking to reach a destination after a missed connection is paid out of pocket.
No resumption of journey cover. This benefit is not included with this card. The cost to fly home and resume a trip after a family emergency is out of pocket.
No baggage delay cover. This benefit is not included with this card. Purchases of essential items during a bag delay are out of pocket.
No baggage cover. This benefit is not included with this card. Replacement costs for lost or stolen bags are the cardholder's responsibility.
No travel documents cover. This benefit is not included with this card. Reissuing a stolen passport and covering fraudulent card transactions are paid out of pocket.
No personal liability cover. This benefit is not included with this card. Legal liability for injury to others or property damage overseas is uninsured, and claims commonly reach hundreds of thousands of dollars.
No accidental death benefit. This benefit is not included with this card. No lump sum is paid to your family for an accidental death during a journey.
No loss of income benefit. This benefit is not included with this card. Lost earnings after an overseas injury that stops you working are not replaced.
No domestic cancellation cover. The Interstate Flight Inconvenience benefit does not apply to this card. Cancelled prepaid interstate flights and travel are not reimbursable.
No domestic flight delay cover. This benefit is not included with this card. Meals and accommodation during an interstate flight delay are the cardholder's responsibility.
No domestic additional expenses cover. This benefit is not included with this card. Extra interstate travel and accommodation after a disruption are out of pocket.
No domestic luggage cover. This benefit is not included with this card. Loss, theft, or damage to bags on an interstate trip is not reimbursable.
No domestic luggage delay cover. This benefit is not included with this card. Essential purchases during an interstate baggage delay are out of pocket.
We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?
Coverage Radar
Where the Beyond Bank Low Rate wins, where it loses
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Side-by-side comparison
How the Beyond Bank Low Rate stacks up against the alternatives
Same 5 coverage dimensions, ranked head-to-head against the cards most Low Rate shoppers also consider.
| Card | This card Low Rate Beyond Bank · A$59/yr 0.0/5? | Amplify Platinum Bank of Melbourne · A$175/yr 4.3/5? | Amplify Signature Bank of Melbourne · A$295/yr 4.3/5? | |
|---|---|---|---|---|
Trip cancellation Per person, per trip cap | Not covered Cover this gap → | Unlimited Unlimited | Unlimited Unlimited | |
Emergency medical Hospital bills abroad | Not covered Cover this gap → | Unlimited Unlimited | Unlimited Unlimited | |
Emergency evacuation Air ambulance + repatriation | Not covered Cover this gap → | Unlimited Unlimited evacuation | Unlimited Unlimited evacuation | |
Trip delay trigger Hours before benefits kick in | Not covered Cover this gap → | 6h / $500 Trigger: 6 hours | 6h / $1,100 Trigger: 6 hours | |
Trip interruption Covered amount | Not covered Cover this gap → | Unlimited Extra travel & accommodation | Unlimited Extra travel & accommodation |
Data verified against each card's Guide to Benefits, May 2026.
What cardholders say about the Beyond Bank Low Rate
Real experiences with the low rate, fees, and the lack of any cover 14 reviews
RonK1935 (ProductReview)
Member since the 1970s, still here for the service
Have been a member since the 1970s. Always found the staff polite, friendly and efficient.
Sue C. (ProductReview)
Card would not work overseas in Bali
I went to Bali and was not able to access funds, and yes they were notified prior to departure to allow my card use overseas. The service was not quick.
oz_consumer (ProductReview)
A third of my card transactions failed
About one third of my credit card transactions failed because there is something wrong with their card verification. Even though they have a system to call you back, they turn it off after 5pm.
How to contact Beyond Bank Low Rate assistance?
Beyond Bank card servicing (Australia)
13 25 85
Card enquiries, plus lost or stolen cards 24/7 on 1300 705 750
Beyond Bank card servicing (from overseas)
+61 2 8299 9101
Reverse-charge Visa International Hotline, 24/7 · Lost or stolen card from overseas, not travel claims
Benefit administrator: Not applicable. The Beyond Bank Low Rate has no complimentary insurance, so there is no insurer or claims administrator to contact.
Claims & pre-authorizations
What to do if you need cover with the Beyond Bank Low Rate
Step 1: Confirm the gap before you travel
The Beyond Bank Low Rate carries no complimentary travel, rental, or purchase insurance, so there is nothing to claim through Beyond Bank. Do not assume a bank-issued Visa insures the trip, because this one does not.
Step 2: Buy a standalone policy for the trip or hire car
A dedicated travel insurance policy is the only source of overseas medical, cancellation, and rental excess cover for this card. Buy it before you leave Australia, and read the pre-existing condition terms if they apply to you.
Step 3: For a lost card or a disputed charge, call Beyond Bank
Contact Beyond Bank on 13 25 85 within Australia, on 1300 705 750 for a lost or stolen card at any hour, or +61 2 8299 9101 from overseas. This line handles card servicing, not insurance claims.
What people ask about the Beyond Bank Low Rate
- You cannot, because there is no travel insurance to activate. The Beyond Bank Low Rate has never carried complimentary travel insurance, and Beyond Bank lists no complimentary insurances for this card. Holding the card, or charging a trip to it, switches nothing on, because there is no policy behind it. This is a low purchase interest rate card, built to save money on carried balances rather than to insure travel. If you want overseas medical, cancellation, or baggage protection, the only route is a standalone travel insurance policy bought before you leave Australia.
- No one. The Beyond Bank Low Rate has no complimentary travel, rental, or purchase insurance, so there is no cover for the cardholder, a spouse or partner, or dependent children. Unlike premium cards that bundle a travel policy, the Low Rate has never included complimentary insurance, so there is no covered-persons definition to fall under. Charging a trip to the card changes nothing, since there is no cover to extend to a partner or family. To protect anyone on a trip, take out a separate travel insurance policy that names each traveller.
- It does not, because the Beyond Bank Low Rate carries no rental vehicle excess cover at all. Rental excess, the amount the hire company charges you after damage or theft, is reimbursed only by cards that bundle complimentary insurance, and the Low Rate is not one of them. So if a hire car is damaged or stolen, the excess is entirely on you, commonly $2,000 to $5,500 on an Australian hire. A standalone rental vehicle excess policy covers both Australian and overseas hires from a few dollars a day, and it is the only way to shift that cost off this card.
- There is nothing to claim, because this card has no complimentary insurance. The Beyond Bank Low Rate carries no travel, rental, or purchase cover, so Beyond Bank has no insurer or claims administrator attached to it for you to contact. If you bought a standalone travel policy for your trip, claim through that insurer using the contact details in its own policy document. For a lost or stolen card, fraud, or a disputed transaction, call Beyond Bank on 13 25 85 within Australia, 1300 705 750 at any hour, or +61 2 8299 9101 from overseas, though that line handles card servicing, not insurance claims.
- On the insurance side, everything. The Beyond Bank Low Rate has no overseas emergency medical cover, no evacuation, no trip cancellation, no baggage or delay cover, no personal liability, and no domestic interstate cover. It also has no rental vehicle excess cover, no purchase protection, no extended warranty, no price guarantee, and no mobile phone insurance. None of these were ever part of the card. What the Low Rate does offer is a low 11.99% purchase rate, a $59 annual fee, and up to 62 interest-free days, so it is a low-cost card for carrying a balance, just not an insurance product.
- Yes, and it is not optional if you want to be covered. Because the Beyond Bank Low Rate has no complimentary travel insurance, a standalone policy is your only source of overseas emergency medical cover, which matters because Medicare pays nothing outside Australia and a serious hospital admission overseas can run $50,000 to $200,000. A separate policy also covers cancellation, baggage, and rental excess, none of which this card provides. The Low Rate is also an expensive card to spend on overseas, with a 3% fee on foreign-currency purchases and a $350 emergency card replacement fee, so treat it as a home card and insure the trip separately.
- No. The Beyond Bank Low Rate does not include mobile phone or screen insurance, and it has never carried a dedicated phone cover. If your phone is lost, stolen, or the screen cracks, the repair or replacement is your cost, and a flagship screen repair alone runs about $200 to $600. Some premium cards and standalone gadget policies do cover phones, usually on the condition that the monthly phone bill is charged to the card, but that is not part of this product. Treat your phone as uninsured under the Low Rate and budget for repairs yourself.
- No. There is no travel policy attached to the Beyond Bank Low Rate, so skiing, snowboarding, and any snow-sports injury or equipment loss are not covered, on-piste or off-piste. Premium cards with complimentary travel insurance often cover on-piste snow sports and exclude off-piste, but the Low Rate carries no travel cover to begin with. For a ski or snowboard trip, take out a dedicated snow travel insurance policy, which typically covers on-piste activity and can add off-piste cover for an extra premium. Do not rely on this card for anything on the mountain.
- No. Searches for Beyond Bank Low Rate travel insurance come up empty because the card has never included any complimentary travel cover. Beyond Bank designed the Low Rate around a low 11.99% purchase rate, a $59 annual fee, and up to 62 interest-free days, not around travel benefits, and it carries no complimentary insurances. That means no overseas medical, no cancellation, no baggage, and no rental excess cover. If a trip needs insuring, buy a standalone travel policy before you go, and if you spend overseas, remember the 3% foreign-currency transaction fee on this card.
Other cards worth considering
Low Rate is a strong choice — but depending on what you prioritize, one of these may suit you better.
Amplify Signature
Bank of Melbourne
Amplify Qantas Signature
Bank of Melbourne
Amplify Qantas Platinum
Bank of Melbourne
Amplify Platinum
Bank of Melbourne
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