Covers all prepaid, non-refundable travel with no dollar cap on an overseas trip, and up to $3,000 on a domestic trip, after a $250 excess. Covered reasons include illness, injury or death, redundancy, jury service, natural disasters and a government 'Do Not Travel' warning issued after you book. Travel agent commission is sub-limited to $1,000 or 15% overseas. Pre-existing medical conditions are excluded.
Qantas titanium travel insurance: what does the $1,200 card actually cover?
Qantas Money·$1,200/year·Mastercard·Chubb

Our Verdict · Travel Insurance
Our take on travel insurance for the Qantas Money Qantas Premier Titanium
Unlimited medical. Unlimited cancellation. The catch is how you switch it on. Charge the full return airfare for every traveller to the card, and the Qantas Premier Titanium travel insurance is genuinely strong: overseas emergency medical with no dollar cap for up to 12 months, trip cancellation with no cap either, and cover that runs up to 180 days a trip. Most cardholders assume holding a $1,200 card is enough. It isn't. Book the flights on points and let only the taxes hit the card, and the cover may never activate. Pre-existing conditions sit outside the policy entirely, with no assessment option, so a known heart or lung condition stays your risk. If you always put the airfare on the card and travel in good health, the overseas cover does the job for most trips; if you book on points or have a medical history, read the activation and pre-existing clauses first.
- Unlimited overseas emergency medical for up to 12 months: no dollar cap on hospital and treatment costs, $250 excess per claim
- Unlimited overseas trip cancellation: all prepaid non-refundable travel covered with no dollar ceiling, subject to a $250 excess
- 180-day overseas trip limit, far longer than the 30 to 45 days most complimentary policies stop at
- Additional cardholders are covered persons, along with a spouse and dependent children travelling with them
- Loss of income cover up to $21,700 after an injury, which most credit card policies leave out
- Activation by full airfare: no cover unless the entire return fare for each traveller is charged to the card or paid with Qantas points
- Pre-existing medical conditions are excluded under every section, with no assessment option to buy them back
- No overseas medical cover on domestic trips, and domestic cancellation is capped at $3,000
- A $1,200 annual fee plus a 3% foreign transaction fee, so the cover only pays off for frequent overseas travellers
Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.
Travel Insurance · 20 guarantees
What does Qantas Money Qantas Premier Titanium Travel Insurance actually cover?
- Non-refundable deposits, excursions, travel and accommodation
- Travel agent commission (sub-limited)
- Additional travel and accommodation up to $700 overseas, $500 domestic
- Pre-existing medical conditions
- Change of mind or disinclination to travel
- Costs recoverable as a refund, credit note or voucher
Pays overseas emergency medical and hospital costs with no dollar cap for up to 12 months from the injury or illness, after a $250 excess (a terrorism-related emergency is sub-limited to $1,000,000). Emergency dental for sudden pain is capped at $1,250. There is no medical cover on domestic trips, because Medicare applies within Australia. Pre-existing conditions are excluded.
- Hospital and treatment costs overseas
- Emergency evacuation and repatriation
- Incidental in-hospital allowance $80 per 24 hours, max $4,800
- Pre-existing medical conditions
- Treatment in Australia (Medicare applies)
- Ongoing treatment once fit to return to Australia
Covers emergency evacuation and repatriation arranged by Chubb Assistance, up to $500,000 overseas and $50,000 on a domestic trip. Repatriation of remains, funeral or burial is covered up to $20,000 overseas ($5,000 domestic). All emergency transport must be approved by Chubb Assistance first. The 24/7 line accepts reverse-charge calls from overseas.
- Emergency evacuation and medical transport
- Repatriation to Australia
- Repatriation of remains up to $20,000 overseas
- Transport not approved by Chubb Assistance
- Pre-existing medical conditions
Covers overseas emergency dental treatment for the sudden onset of pain, up to $1,250 after a $250 excess. It does not cover routine, cosmetic or planned dental work. Domestic trips carry no dental cover.
- Emergency treatment for sudden dental pain overseas
- Routine, planned or cosmetic dental work
- Pre-existing dental conditions
Pays incidental in-hospital expenses of $80 for each 24-hour period you are hospitalised overseas, up to a maximum of $4,800. It is a small cash allowance for costs like phone calls and sundries, not treatment. Treatment itself falls under the overseas medical benefit.
- $80 per 24 hours in hospital overseas
- Domestic hospitalisation
- Treatment costs (covered under medical)
Covers extra room-only accommodation of up to $250 per 24 hours if a covered medical event overseas forces you to stay on, to a maximum of $5,000. It is capped by a daily rate rather than the full cost of a disrupted trip. Domestic trips are not covered under this benefit.
- Room-only accommodation $250 per 24 hours overseas
- Domestic trips
- Meals and non-accommodation costs beyond the cap
Pays travel delay expenses when your onward flight is delayed, cancelled or overbooked for 6 hours or more: up to $750 initially, extending to $700 per 24 hours (from 30 hours) to a maximum of $3,500 overseas. The domestic equivalent is smaller, to a maximum of $700. No excess applies.
- Meals and accommodation during an onward-flight delay
- Extended delay cover to $3,500 overseas
- Delays known before booking
- Delays caused by your own action
Covers reasonable expenses of up to $750 when a delayed, cancelled, overbooked or missed onward flight holds you up for 6 hours or more. It is the first-stage payment before the extended delay cover applies. There is no separate benefit for arranging alternative transport beyond this.
- First-stage onward-flight delay expenses up to $750
- Delays known before booking
On a long overseas trip of 15 days or more, covers the cost of returning to Australia and resuming the trip if a close relative is injured, falls ill or dies, up to $3,000 ($2,000 if the condition is pre-existing), after a $250 excess. It applies to close relatives only. Domestic trips are not covered.
- Return economy airfare to Australia and back to resume the trip
- Domestic trips
- Reasons outside the close-relative event list
Covers the cost of essential replacements if your checked baggage is delayed more than 12 hours overseas: up to $500 initially, extending to a maximum of $2,500. Keep the receipts for the clothes and toiletries you buy while you wait. The domestic maximum is $700, and no excess applies.
- Essential clothing and toiletries during a baggage delay
- Delay on the final leg home
- Items not essential
Covers lost, stolen or damaged personal baggage and valuables up to $15,000 per person overseas ($3,000 domestic), after a $250 excess. Sub-limits apply: money and documents $1,000, all valuables $13,000, a single smartphone $2,000, a laptop $5,000, a camera $5,000. Depreciation is applied to older items.
- Personal baggage, valuables, money and documents
- Smartphone, laptop and camera sub-limits
- Items left unattended in a public place
- Jewellery not carried by hand
Covers loss or theft of money and travel documents up to $1,000 overseas ($250 domestic), within the baggage section and after a $250 excess. It helps with the cost of replacing passports and similar documents. Cash cover is limited, so carry little.
- Replacement of lost or stolen travel documents
- Limited cash cover
- Unexplained loss of cash
- Documents left unattended
Covers your legal liability for accidental injury to others or damage to their property, up to $2,500,000 overseas and $1,000,000 domestic, after a $250 excess. It does not cover liability to family or employees, or arising from vehicles you own or drive. This is the benefit that matters if an accident abroad turns into a claim against you.
- Legal liability for third-party injury or property damage
- Liability to family or employees
- Liability from owned or driven vehicles
Pays a lump sum of $20,000 to the card member or spouse ($10,000 for a dependent child) for accidental death on an overseas trip, with no excess. A separate public transport accident benefit pays up to $500,000 for death or permanent disablement while travelling on a scheduled service, overseas or domestic. Both are modest next to a standalone life policy.
- $20,000 accidental death lump sum overseas
- Public transport accident up to $500,000
- Illness-related death
- Excluded sports and activities
Pays up to $4,340 a month for up to 5 months (a maximum of $21,700) if an injury on an overseas trip stops you earning after you return, once a 30-day waiting period passes. Most complimentary policies leave this out entirely. It applies to overseas trips only.
- Monthly income replacement after an injury
- Illness (injury only)
- Domestic trips
Covers cancellation or amendment of a domestic interstate trip up to $3,000, after a $250 excess, once you have charged the fare or spent $500 or more on accommodation on the card. The covered reasons mirror the overseas cancellation cover. It is a fraction of the uncapped overseas limit.
- Non-refundable domestic travel and accommodation
- Pre-existing medical conditions
- Change of mind
Covers expenses when a domestic onward flight is delayed 6 hours or more, up to $100 initially and a maximum of $700, with no excess. It is designed for interstate air-travel disruptions. Overseas delays are covered more generously.
- Meals and accommodation during a domestic delay
- Delays known before booking
No standalone domestic additional expenses cover. Extra costs on an interstate trip fall under the domestic cancellation and delay limits instead. Anything beyond those caps is out of pocket.
- Not offered as a separate benefit on domestic trips
Covers lost, stolen or damaged luggage on a domestic interstate trip up to $3,000, after a $250 excess, with a $500 single-item sub-limit. It is the domestic counterpart to the $15,000 overseas baggage cover. Charge the trip to the card to qualify.
- Domestic personal baggage and valuables
- Items left unattended
- Single items above $500
Covers essential replacements if checked baggage is delayed more than 12 hours on a domestic trip, up to $100 initially and a maximum of $700, with no excess. Keep every receipt. It mirrors the overseas baggage delay benefit at lower limits.
- Essential replacements during a domestic baggage delay
- Delay on the final leg home
We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?
Coverage Radar
Where the Qantas Money Qantas Premier Titanium wins, where it loses
Coverage snapshot for this tab — click any layer to highlight its scores.
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Side-by-side comparison
How the Qantas Money Qantas Premier Titanium stacks up against the alternatives
Same 5 coverage dimensions, ranked head-to-head against the cards most Qantas Premier Titanium shoppers also consider.
| Card | This card Qantas Premier Titanium Qantas Money · $1,200/yr 3.3/5? | Vertigo Platinum St.George · $99/yr 4.3/5? | |
|---|---|---|---|
Trip cancellation Per person, per trip cap | Unlimited All prepaid travel | Unlimited Unlimited (all prepaid) | |
Emergency medical Hospital bills abroad | Unlimited Unlimited | Unlimited Unlimited | |
Emergency evacuation Air ambulance + repatriation | $500,000 Evacuation & repatriation | Unlimited Unlimited evacuation | |
Trip delay trigger Hours before benefits kick in | 6h / $3,500 6-hour delay | 6h / $1,100 Trigger: 6 hours | |
Trip interruption Covered amount | $5,000 Extra accommodation | Unlimited Extra travel & accommodation |
Data verified against each card's Guide to Benefits, May 2026.
What cardholders say about the Qantas Money Qantas Premier Titanium
Real experiences on the insurance, fees and claims 30 reviews
Neville Amish (creditcard.com.au)
Massive points earning
Massive bonus points and great points earning.
Janet S (ProductReview)
Left stranded in Fiji
Chubb only pays $450 after a $250 excess for change of travel even in a medical emergency.
AUFlyer (ProductReview)
Fee recovery, but poor service
Absolute RUBBISH customer service, useless concierge and very basic App.
How to contact Qantas Money Qantas Premier Titanium assistance?
Australia enquiries
1800 055 268
Mon to Fri, 8:30am to 5:00pm
Overseas emergency (Chubb Assistance)
+61 2 8907 5666
Reverse charge accepted · 24/7
Benefit administrator: Chubb Insurance Australia Limited, with Chubb Assistance (Group Policy 09NACCITQB, issued to NAB)
Claims & pre-authorizations
How to make a Qantas Premier Titanium claim
Step 1: Call Chubb Assistance before treatment or emergency transport
For a medical emergency or evacuation overseas, phone Chubb Assistance on +61 2 8907 5666 (reverse charge accepted) before you incur costs. Approval is required for all repatriation and major expenses.
Step 2: Lodge the claim online and gather your documents
Lodge through the Chubb Claims Centre at chubbclaims.com.au as soon as reasonably practicable. Keep itemised accounts, police or property irregularity reports for theft or baggage, and receipts for anything you buy during a delay.
Step 3: Prove the trip was charged to the card
Chubb checks that the full return airfare for each traveller was charged to the Qantas Premier Titanium, or paid with Qantas points earned on it. Send the card statement showing the travel purchase, plus your booking confirmation.
What people ask about the Qantas Money Qantas Premier Titanium
- There is no separate registration step, but the cover is not automatic. For an overseas trip, you must charge the full return airfare or cruise fare for every traveller to your Qantas Premier Titanium, or pay it with Qantas points earned on the card, before you leave. For a domestic trip, either spend $500 or more on accommodation or pay the full fare on the card. You also need to be 79 or younger when you make the booking, be an Australian resident, and take a return trip. Book on points and let only the taxes hit the card, and the cover may not switch on, so keep the statement that proves the travel was charged.
- Cover extends to the primary cardholder, any additional cardholder, and their accompanying spouse or de facto partner and legally dependent children. A dependent child means someone 18 or younger, or 24 or younger and a full-time student. Unlike many cards, additional cardholders on the Titanium are covered persons in their own right, and Qantas Money states they can be covered even when not travelling with you, provided the trip was charged to a Titanium card. Check each traveller against the covered-person definition in your PDS before you rely on the cover.
- It reimburses the excess (the amount the hire company makes you pay towards loss or damage) after an accident, fire or theft, up to $5,000 on an overseas hire and $3,000 on an Australian hire, with a $250 excess per claim. It does not waive the damage, so the hire company still charges you first and you claim it back afterwards. To qualify, charge the entire rental cost, including the hire company's loss-or-damage cover, to the Titanium and keep the hire under 30 days. If your agreement's excess is above $5,000, the balance on the biggest claims stays with you.
- Claims go through Chubb, the insurer behind the policy. For an overseas emergency, call Chubb Assistance on +61 2 8907 5666 before you incur major costs, since evacuation and repatriation need approval first. For everything else, lodge at the Chubb Claims Centre, chubbclaims.com.au, as soon as reasonably practicable. Keep itemised accounts, a police or property irregularity report for theft or baggage, and your card statement showing the trip was charged. One cardholder described being paid only $450 after the $250 excess on a change-of-travel claim, so read the section limits before you assume a figure.
- The biggest trap is activation: if the full airfare for each traveller was not charged to the card or paid with Qantas points, there is no cover at all. Pre-existing medical conditions are excluded under every section, with no assessment option. There is no overseas-style medical cover on domestic trips, because Medicare applies in Australia, and no mobile phone insurance beyond the 90-day purchase protection window. Off-piste and dangerous snow activities, trekking above 3,000 metres, and professional sport are also excluded. Cover stops once a trip runs past 180 days overseas or 14 days domestic.
- No. The Qantas Premier Titanium policy excludes any pre-existing medical condition under every section, from A to K, and there is no option to have a condition assessed or pay to cover it. That means a known heart, lung or other ongoing condition, and any claim arising from it, stays your own risk. If a close relative's pre-existing condition forces you home from a long trip, the resumption benefit is reduced to $2,000. Anyone with a medical history should price a standalone travel insurance policy that assesses and covers pre-existing conditions before relying on this card.
- Not as a standalone benefit. Your phone is only covered if it is lost, stolen or damaged as travel baggage on a covered trip, where a smartphone is sub-limited to $2,000 overseas, or if it is accidentally damaged or stolen within 90 days of purchase under the card's purchase protection, up to $2,500 with a $250 excess. Outside those situations, a cracked screen or a dead handset is not covered, and a flagship screen repair runs $200 to $600. If you want everyday phone cover, you would need a separate mobile insurance policy.
- Recreational on-piste skiing and snowboarding are covered under the overseas travel cover at no extra cost, because they are not on the excluded-activities list. The exclusions do apply to heli-skiing, ski-racing, ski-jumping, ski-stunting and skidoo riding, so a claim from any of those would be declined. Trekking with climbing equipment or above 3,000 metres is also excluded. Your ski equipment is not separately insured while in use, so treat expensive gear as uncovered on the slopes. For off-piste or backcountry runs, a dedicated snow policy is the safer option.
- Up to 180 consecutive days for an overseas return trip, and up to 14 consecutive days for a domestic return trip. The 180-day overseas limit is generous next to the 30 to 45 days many complimentary card policies stop at, which makes the Titanium usable for longer holidays and extended work trips. Cover applies only to return trips that start and end in Australia, so one-way travel is not covered. If your overseas trip runs past 180 days, the days beyond the limit are uninsured and need a standalone policy.
- Yes, through the domestic sections of the policy, when you charge the fare or spend $500 or more on accommodation on the card. Domestic cover includes cancellation up to $3,000, flight delay up to $700, luggage up to $3,000 and luggage delay up to $700, plus public transport accident cover. There is no overseas-style medical cover on domestic trips, because Medicare applies within Australia. The domestic limits are much lower than the overseas cover, so treat it as protection for interstate air travel rather than a full domestic travel policy.
Other cards worth considering
Qantas Premier Titanium is a strong choice — but depending on what you prioritize, one of these may suit you better.
Vertigo Platinum
St.George
Amplify Signature
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Low Fee Platinum
Westpac
Altitude Qantas Black
Westpac
