Does the BOC Travel Card come with complimentary travel insurance?

Bank of China·$207/year·UnionPay Platinum

Travel Card
0,0/5Independent review · verified October 2026
Travel Insurance
0,0
Protection
0,0

Our Verdict · Travel Insurance

Our take on travel insurance for the Bank of China Travel Card

Pauline Laurore
Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews

Charge a flight to the Bank of China Travel Card and you earn rewards points and can call a concierge, but you do not get travel insurance. Bank of China's own BOC Travel Card page lists four benefits, being no annual fee for two years, double rewards on overseas spend, a 24-hour concierge line and wide UnionPay acceptance in China, and complimentary travel insurance is not among them. This is a UnionPay rewards card built for spending in China, not an accident or medical certificate. That gap matters because MediShield Life, Singapore's national health scheme, does not pay for treatment outside Singapore, and a serious hospital admission in the US or Europe can run past S$100,000. There is no personal accident, no overseas medical, no trip cancellation and no baggage cover attached to this card, so a travel mishap is paid from your own pocket. For real protection, a standalone Singapore travel policy that states its medical, cancellation and baggage limits in writing is the safer choice, and it usually costs only a few dollars a day. Buy that policy separately and treat the card as a rewards tool, not as cover.

What works on travel
  • No annual fee for the first two years, after which the fee is S$205.20 a year (base S$190 plus GST)
  • 24-hour worldwide concierge line for flights, hotels and emergency help on +65 6336 4506
  • Double BOC Rewards points on all overseas spend and wide UnionPay acceptance across China
Where travel breaks down
  • No complimentary travel insurance at all: no personal accident, no overseas medical and no emergency evacuation cover
  • No trip cancellation, baggage or travel delay benefit, so disruptions are paid out of pocket
  • MediShield Life does not cover overseas treatment, and this card adds nothing towards an overseas hospital bill
  • Not free for life: the annual fee returns after two years, and UnionPay is less widely accepted than Visa or Mastercard outside China
Our methodology

Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.

Travel Insurance · 14 guarantees

What does Bank of China Travel Card Travel Insurance actually cover?

No personal accident benefit. This benefit is not included with this card. Accidental death and permanent disablement while travelling pay nothing from this card. A standalone travel or personal accident policy is required for this cover.

What's not covered
  • Personal accident is not a benefit of this card

No overseas emergency medical cover. This benefit is not included with this card. All medical costs overseas are the cardholder's responsibility. MediShield Life does not cover you outside Singapore, and a serious hospital admission in the US or Europe can run S$100,000 or more.

What's not covered
  • Overseas medical treatment is not a benefit of this card
  • Pre-existing conditions and pregnancy excluded

No emergency evacuation cover. This benefit is not included with this card. Emergency evacuation costs are entirely the cardholder's responsibility. An air ambulance from Bali or Bangkok back to Singapore runs S$50,000 to S$120,000.

What's not covered
  • Emergency medical evacuation is not a benefit of this card

No overseas emergency dental cover. This benefit is not included with this card. Emergency dental treatment overseas is out of pocket.

What's not covered
  • Overseas emergency dental is not a benefit of this card

No hospital cash allowance. This benefit is not included with this card. There is no daily cash payment while you are hospitalised overseas.

What's not covered
  • Overseas hospital daily cash is not a benefit of this card

No trip cancellation. This benefit is not included with this card. Prepaid flights, hotels, and tours are not reimbursable if you cancel. A standalone travel insurance policy is required for this coverage.

What's not covered
  • Trip cancellation is not a benefit of this card

No trip curtailment cover. This benefit is not included with this card. The cost to fly home early after a family emergency and resume a trip is out of pocket.

What's not covered
  • Trip curtailment is not a benefit of this card

No travel disruption cover. This benefit is not included with this card. Extra accommodation and transport from a trip disruption are the cardholder's responsibility.

What's not covered
  • Travel disruption is not a benefit of this card

No travel delay cover. This benefit is not included with this card. Meals, accommodation, and transport during a delay are the cardholder's responsibility.

What's not covered
  • Travel delay is not a benefit of this card

No missed connection cover. This benefit is not included with this card. The cost of alternative transport after a missed connection is out of pocket.

What's not covered
  • Missed connection is not a benefit of this card

No baggage cover. This benefit is not included with this card. Replacement costs for lost or stolen bags are the cardholder's responsibility.

What's not covered
  • Baggage loss is not a benefit of this card

No baggage delay cover. This benefit is not included with this card. Purchases of essential items during a bag delay are out of pocket.

What's not covered
  • Baggage delay is not a benefit of this card

No travel documents cover. This benefit is not included with this card. The cost to replace a lost passport or reclaim fraudulent card use overseas is out of pocket.

What's not covered
  • Loss of travel documents is not a benefit of this card

No personal liability cover. This benefit is not included with this card. Legal liability for injury to others or property damage overseas is uninsured, and claims commonly reach hundreds of thousands of dollars.

What's not covered
  • Personal liability overseas is not a benefit of this card

BOC Travel Card product page (bankofchina.com/sg, bcservice/bc1) lists no travel insurance: published benefits are no annual fee for 2 years, double BOC Rewards points on overseas spend, 24-hour worldwide concierge (+65 6336 4506) and wide UnionPay acceptance in China. UnionPay Platinum network confirmed from the card face. Annual fee S$205.20 incl GST (base S$190 + 8% GST; supplementary S$102.60) per BOC Credit Cards Charges schedule, waived for the first 2 years. BOC discontinued complimentary Travel Insurance and Purchase Protection on its Visa Infinite from 1 Nov 2021. No complimentary travel insurance for the Travel Card found on SingSaver, MoneySmart or UnionPay SG listings as of August 2026. Funnel card.

We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?

Coverage Radar

Where the Bank of China Travel Card wins, where it loses

Coverage snapshot for this tab — click any layer to highlight its scores.

Accidental death: not covered by this card
Medical fees abroad: not covered by this card
Medical repatriation: not covered by this card

Compare

Travel CardThis card0.0/5?
$207/yr
With travel insuranceIdeal
Complete coverage · 5.0 / 5
Premium card avg.
$210 avg. annual fee

Click a layer to highlight its scores on the radar.

Side-by-side comparison

How the Bank of China Travel Card stacks up against the alternatives

Same 5 coverage dimensions, ranked head-to-head against the cards most Travel Card shoppers also consider.

Card
This card
Travel Card

Travel Card

Bank of China · $207/yr

0.0/5?
TravelOne

TravelOne

HSBC · $196/yr

1.7/5?
Centurion

Centurion

American Express · $7,500/yr

4.2/5?

Trip cancellation

Per person, per trip cap

S$1,500 per person

Capped S$1,500

S$20,000

S$20,000 prepaid costs

Emergency medical

Hospital bills abroad

S$150,000

Capped S$150,000

Chubb arranges and pays

No stated medical sub-limit

Emergency evacuation

Air ambulance + repatriation

S$1,000,000

Up to S$1,000,000

Arranged and paid by Chubb

Evacuation + repatriation

Trip delay trigger

Hours before benefits kick in

8h / S$150

Trigger: 8 hours

4h / up to S$900

Trigger: 4 hours

Trip interruption

Covered amount

Not covered
S$300/person

S$300 per person

StrongLimited / misleadingNot covered

Data verified against each card's Guide to Benefits, May 2026.

Cardholder reviews

What cardholders say about the Bank of China Travel Card

Cardholder experience with the card 3 reviews

T(

Tay_WenHao (Seedly)

Keep it while there is no fee

If theres no annual fees charged yet, you can just hold on to it. Never know when you will use it.

A(

Anonymous (Seedly)

Barely using it, thinking of cancelling

Since I am not going to be able to travel for the next few months (or maybe even a year), would you suggest cancelling the BOC Travelcard? I haven't used it for a few months now as I am used to using my AMEX Rewards card locally. Which would you suggest I use for spending locally?

LJ

Lee John (Seedly)

Ask for a fee waiver or cancel

Can put forward a request for fee waiver, if they dont allow, then cancel the card and reapply when needed again.

Emergency · Card assistance line

How to contact Bank of China Travel Card assistance?

Bank of China does not attach a travel insurance policy, underwriter or claims hotline to this card. The 24-hour worldwide concierge line on +65 6336 4506 can help arrange flights, hotels and emergency services, but it does not pay any insurance benefit.

What to do if you need travel cover with the Bank of China Travel Card

1

Step 1: Buy a standalone travel policy before you fly

Because the card includes no travel insurance, arrange a standalone Singapore travel policy that states its overseas medical, cancellation and baggage limits in writing. Cover starts from around S$20 for a single trip.

2

Step 2: Keep your policy and emergency number with you

Save your travel insurer's 24-hour emergency assistance number and policy number on your phone, and keep receipts, medical reports and any police or airline reports to support a claim.

3

Step 3: Escalate to FIDReC for a card-issuer dispute

For a dispute with the card issuer itself, not travel insurance, you can approach FIDReC, the Financial Industry Disputes Resolution Centre, free of charge within 6 months of the issuer's final reply.

FAQ

What people ask about the Bank of China Travel Card

  • No. Bank of China's BOC Travel Card page lists four benefits, being no annual fee for two years, double rewards on overseas spend, a 24-hour concierge line and wide UnionPay acceptance in China, and travel insurance is not one of them. This is a UnionPay rewards card, not an accident or medical certificate. Some other Singapore cards bundle complimentary cover that switches on when you charge the air fare to the card, but this card does not, so holding it gives you no personal accident, overseas medical, cancellation or baggage protection. If you need travel cover, you have to buy a standalone policy.
  • There is nothing to activate, because the card carries no complimentary travel insurance. On many Singapore cards the cover only switches on when you charge the full air fare to the card, but here charging the fare earns you rewards points, not insurance. Do not assume that paying for your flight with this card protects your trip. To be covered, buy a separate travel insurance policy before you fly and keep its certificate with your travel documents.
  • No. The card has no overseas medical benefit, so a hospital bill abroad is entirely your own cost. This matters because MediShield Life, Singapore's national health insurance, does not pay for treatment outside Singapore, and a serious admission in the US or Europe can run past S$100,000. Emergency evacuation, such as an air ambulance from Bali or Bangkok back to Singapore, can add S$50,000 to S$120,000, and the card does not cover that either. A standalone travel policy with a clear medical and evacuation limit is the way to cover these costs.
  • No. Since the card provides no travel medical cover of any kind, it does not cover COVID-19 treatment, quarantine or a COVID-related cancellation overseas. There is no policy wording to check, because there is no complimentary insurance attached to the card. If COVID-19 cover matters to you, take a standalone Singapore travel policy that states plainly how it handles COVID-19 medical and cancellation costs, since these terms vary between insurers.
  • No. Personal accident cover, a lump sum paid for accidental death or permanent disablement while travelling, is a common headline on Singapore travel cards, but the BOC Travel Card does not carry it. Even Bank of China's own Visa Infinite headlines a S$1,000,000 personal accident sum, while this lower-tier UnionPay card publishes none. If a personal accident benefit matters to you, it is included in most standalone travel policies, or you would need a card that specifically offers it.
  • You cannot, because there is no complimentary travel insurance and therefore no underwriter, claims hotline or policy to claim against. The card's 24-hour concierge line on +65 6336 4506 can help arrange flights, hotels or emergency assistance, but it does not pay medical, cancellation or baggage costs. Any claim would go to a standalone travel insurer you bought a policy from. If that insurer denies a fair claim, you can escalate free of charge to FIDReC, the Financial Industry Disputes Resolution Centre, which handles disputes between consumers and financial institutions in Singapore.
  • Yes. The BOC Travel Card gives you rewards and concierge help but no insurance, so on its own it leaves you fully exposed to overseas medical bills, trip cancellation and lost baggage. A single hospital admission abroad, which MediShield Life does not cover outside Singapore, can run past S$100,000. A standalone Singapore travel insurance policy fills all of these gaps from around a few dollars a day for a single trip and states its medical, cancellation and baggage limits in writing. Treat the card as a spending tool and buy travel insurance separately.
Not just Bank of China

Other cards worth considering

Travel Card is a strong choice — but depending on what you prioritize, one of these may suit you better.

Centurion

Centurion

American Express

See Centurion review
Platinum Charge

Platinum Charge

American Express

See Platinum Charge review
ULTIMA

ULTIMA

Citibank

See ULTIMA review
Prestige

Prestige

Citibank

See Prestige review