American Express Amazon Business Prime Card Insurance Benefits 2025

You can contact customer support by calling 1-800-228-6855 or, for international assistance, collect at 1-303-273-6497. Alternatively, you may email [email protected] for inquiries.

To report a claim, you can visit americanexpress.com/onlineclaim or call 1-800-228-6855. If you're outside the U.S., call collect at 1-303-273-6497. Claims must be filed within 30 days of the event or as soon as reasonably possible.

Insurance coverage is available for the Card Member, their spouse or domestic partner, and dependent children under 23 years old. Disabled dependent children above 23 who meet specific criteria are also covered.

To obtain an insurance certificate, email [email protected] and include your card member name, the last 5 digits of your card, your purchase date, and the specific insurance type requested.

Certain high-risk sports and activities such as professional sports, mountaineering, and skydiving are excluded from coverage. Please refer to your policy documents for a full list of exclusions.

Coverage begins when you make an eligible payment with your card for a covered trip or purchase. Duration varies depending on the benefit, with many covering specific events or periods.

Coverage is valid worldwide, but some limitations and exclusions may apply depending on the policy. For specifics on your destination, refer to the policy terms.

Yes, to benefit from coverage, the trip or purchase must be fully paid with your eligible card, unless stated otherwise in the policy terms.