American Express The Platinum Card Card Insurance Benefits 2025

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Travel Insurance Card Platinum American Express

Before the trip
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During the trip
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On site
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Car Rental Insurance Card Platinum American Express

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Content Insurance Card Platinum American Express

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FAQ - American Express Platinum

faq

How can I contact customer support?

You can contact customer support by calling the number on the back of your card. Assistance is available 24/7, or you can visit the official website for chat and other support options.

How do I report a claim?

To report a claim, notify the claims administrator within 60 days of the incident by calling the toll-free number or visiting the claims section on the official website.

Who is insured?

The insurance covers the cardholder, their spouse or domestic partner, and dependent children.

How can I obtain an insurance certificate?

To request an insurance certificate, contact customer service via phone or email with your card details and trip information.

For which sports activities am I not insured?

High-risk sports such as professional racing, skydiving, and mountaineering are excluded from coverage.

From when am I covered, and for how long?

Coverage begins as soon as an eligible purchase or trip payment is made with your card and lasts for the duration specified in the policy.

In which countries am I covered? Am I covered worldwide?

Coverage is generally worldwide, except in countries subject to sanctions.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the full cost of the trip must be charged to your card to activate the insurance benefits.

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