Barclays Lufthansa Miles & More World Elite Mastercard Card Insurance Benefits 2025
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Travel Insurance Card Lufthansa Miles & More World Elite Mastercard Barclays
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FAQ - Barclays Lufthansa Miles & More World Elite Mastercard
How can I contact customer support?
To contact customer support, you can call MasterCard Global Service at 1-888-963-7036 in the U.S. or reach out to their toll-free numbers for assistance in other countries, available on mastercard.com.
How do I report a claim?
To report a claim, call the Benefit Administrator immediately at 1-800-553-7520 for U.S. claims or the international number provided in your card’s benefits guide. Be sure to provide all relevant documents, such as receipts and a police report (if applicable), to expedite the process.
Who is insured?
The primary cardholder, their spouse or domestic partner, and dependent children are insured, as long as the trip was booked using the eligible card. Additional conditions may apply based on the specific benefit coverage.
How can I obtain an insurance certificate?
To obtain an insurance certificate, contact the customer service number on the back of your card or the Benefits Administrator. They will guide you through the process based on the type of coverage requested.
For which sports activities am I not insured?
Sports activities involving high-risk activities such as motor racing, professional sports, and extreme sports are typically not insured. Refer to the exclusions section in your card’s benefits guide for a complete list.
From when am I covered, and for how long?
Coverage begins when the trip is paid for using the eligible card and is valid for the duration of the trip, up to the time limits specified in the benefits guide.
In which countries am I covered? Am I covered worldwide?
The card generally offers worldwide coverage, but exclusions apply for certain countries. Check the benefits guide or contact the Benefit Administrator for specific restrictions.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to benefit from coverage, the trip or purchase typically needs to be paid for in full with the eligible card. Specific benefits may have additional conditions.
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