Citi Double Cash Mastercard Card Insurance Benefits 2025

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Travel Insurance Card Double Cash Mastercard Citi

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Car Rental Insurance Card Double Cash Mastercard Citi

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Content Insurance Card Double Cash Mastercard Citi

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FAQ - Citi Double Cash Mastercard

faq

How can I contact customer support?

For customer support, call 1-866-506-5222 (TTY: 711) or collect internationally at 1-312-356-7830. Hours are Monday to Sunday, 8 a.m. to 12 a.m. ET.

How do I report a claim?

To report a claim, call 1-866-506-5222 within 60 days of the incident. Be prepared to provide receipts, proof of loss, and other supporting documentation.

Who is insured?

Coverage applies to the cardholder, their spouse or domestic partner, and dependent children as specified in the policy.

How can I obtain an insurance certificate?

To request an insurance certificate, call 1-866-506-5222.

For which sports activities am I not insured?

High-risk activities, including professional or extreme sports, are not covered under the insurance.

From when am I covered, and for how long?

Coverage begins when the trip or purchase is charged to the card. Duration depends on the specific benefit terms.

In which countries am I covered? Am I covered worldwide?

Coverage is valid worldwide, except in restricted regions. Confirm with customer support before traveling internationally.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, purchases or trips must be fully charged to the card to activate benefits.

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