Citi AAdvantage Platinum Select World Elite Mastercard Card Insurance Benefits 2025

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Travel Insurance Card AAdvantage Platinum Select World Elite Mastercard Citi

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Car Rental Insurance Card AAdvantage Platinum Select World Elite Mastercard Citi

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Content Insurance Card AAdvantage Platinum Select World Elite Mastercard Citi

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FAQ - Citi AAdvantage Platinum Select World Elite Mastercard

faq

How can I contact customer support?

To contact customer support, call 1-866-506-5222 (TTY: 711) or collect internationally at 1-312-356-7830, available Monday to Sunday, 8 a.m. to 12 a.m. ET.

How do I report a claim?

To report a claim, call 1-866-506-5222 within 60 days of the incident. Required documents include receipts, proof of loss, and any relevant supporting evidence.

Who is insured?

Insurance covers the cardholder, their spouse or domestic partner, and dependent children as outlined in the policy.

How can I obtain an insurance certificate?

To obtain an insurance certificate, contact customer support at 1-866-506-5222.

For which sports activities am I not insured?

High-risk activities, such as professional or extreme sports, are not covered under this insurance.

From when am I covered, and for how long?

Coverage begins when the trip or purchase is charged to the card. Duration varies by specific benefit terms.

In which countries am I covered? Am I covered worldwide?

The insurance coverage applies worldwide except in restricted regions. Confirm with support before traveling internationally.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, purchases or trips must be fully charged to the card to activate benefits.

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