Chase·$450/year·Visa Infinite

Our Verdict · Travel Insurance
Expert review · Pauline Laurore
Author of HelloSafe's card insurance reviews
Strong cancel. Weak medical. Here's what that gap actually costs a Ritz-Carlton card traveler. The trip cancellation backs up the $450 annual fee: $10,000 per person, all prepaid non-refundable travel covered, 13 reasons including jury duty, quarantine, and home burglary. Hotels, tours, and airline tickets all qualify. The medical coverage does not. At $2,500 per person with a $50 deductible, a single ER visit in Japan or Europe exhausts this benefit in the first hour. The ritz carlton card benefits package reimburses you after the fact, meaning you front every dollar first. Emergency evacuation covers up to $100,000, but only when pre-authorized through the provider before arranging transport. Self-arranged medical transport is not reimbursed, regardless of the emergency. Standalone travel insurance starts at $100,000 per person for emergency medical on international trips. The gap between that floor and the $2,500 cap on this card is not a technicality. If your trips are domestic or to destinations with accessible quality care, the medical cap matters less. For international travel to Japan, Southeast Asia, or anywhere without affordable emergency care, supplemental medical coverage is necessary at this limit.
Travel Insurance · 11 guarantees
Quality, not just caps
Guarantee
Status
Limit · Cap
Trip cancellation
All prepaid travel (hotels + flights) · 13 covered reasons, $20,000 trip max
$10,000
$10,000
Medical fees abroad
Reimbursement only, $50 deductible · 100+ miles from home required
$2,500
$2,500
Medical repatriation
Pre-authorization required · $1,000 for repatriation of remains
$100,000
$100,000
Trip interruption
All prepaid travel covered · 13 covered reasons, $20,000 trip max
$10,000
$10,000
Transport delay
Trigger: 6 hours or overnight stay · Meals, lodging, toiletries, medication
$500
$500
Missed connection
Lost luggage / theft
Baggage delay
Trigger: 6 hours · $100 per day, max 5 days
$500
$500
Baggage loss
Covers checked and carry-on bags · $500 sub-cap: jewelry and cameras
$3,000
$3,000
Personal liability
Common Carrier: $1,000,000 · 24-hour: $1,000,000 (up to 30 days)
$1,000,000
$1,000,000
Hotel theft protection
Coverage Radar
An 8-dimension snapshot compared to the Amex Platinum ($695/yr) and the average premium travel card.
Compare
Click a layer to highlight its scores on the radar.
Side-by-side comparison
Same 5 coverage dimensions, ranked head-to-head against the cards most Ritz-Carlton shoppers also consider.
| Card | This card Ritz-Carlton Chase · $450/yr 3.6/5? | Sapphire Reserve Chase · $795/yr 3.9/5? | Prestige Citi · $495/yr 3.5/5? | Aeroplan Chase · $95/yr 3.2/5? |
|---|---|---|---|---|
Trip cancellation Per person, per trip cap | $10,000 per person All prepaid travel (hotels + flights) | $10,000 per person 13 covered reasons | $5,000 per trip Hotels + flights covered | $1,500 per person All prepaid travel |
Emergency medical Hospital bills abroad | $2,500 Reimbursement only, $50 deductible | $2,500 | $50 deductible $50 deductible | — | $2,500 Reimbursement only |
Emergency evacuation Air ambulance + repatriation | $100,000 Pre-authorization required | $100,000 | pre-auth required Pre-authorization required | $100,000 | pre-auth required Pre-authorization required | $100,000 Pre-auth required |
Trip delay trigger Hours before benefits kick in | 6h / $500 Trigger: 6 hours or overnight stay | $500 after 6 hours Trigger: 6 hours | $500 after 3 hours Trigger: 3 hours | 12h / $500 Trigger: 12 hours |
Rental CDW Primary or secondary | Primary / $75,000 Primary coverage worldwide | Primary / $75,000 Primary coverage | Primary / $75,000 Primary coverage | Secondary / $75,000 Secondary CDW |
Data verified against each card's Guide to Benefits, May 2026.
Cardholder reviews
Real experiences on travel protection and claims 31 reviews
frequentmiler.com
Trip cancel claim approved in about a week
My trip cancellation insurance claim was as smooth and simple as one would hope.
CFPB complaint (Chase Virginia Surety)
Written proof required, verbal confirmation not enough
Claim declined because I lacked a 'flight cancellation' email. Chase Travel verbally confirmed the cancellation, but the benefit department required written proof.
frequentmiler.com
$2,500 medical cap exposed by a real ER visit
The best credit card you can carry gives you $2,500 in emergency medical. A man caught the flu on a Norwegian cruise ship: $47,000.
Emergency · Card assistance line
US Assistance
1-800-338-5960
24/7
International Assistance
collect: 1-302-594-8200
Collect calls accepted · 24/7
Benefit administrator: Virginia Surety Company, Inc. (an Assurant company) for all travel and purchase protection benefits
Claims & pre-authorizations
How to file a Ritz-Carlton card claim
Step 1: Report within 20 days
Visit chasecardbenefits.com or call 1-800-338-5960 as soon as the incident occurs, no later than 20 days after. If outside the US, call collect at 1-302-594-8200. For Emergency Evacuation, call before arranging any transport. For trip delay, the deadline is 60 days.
Step 2: Gather documentation
Collect: travel itinerary, card statement showing the trip or rental charge, written confirmation from the carrier or provider stating the covered reason, itemized receipts for all claimed expenses, police or carrier report if applicable, and any settlement or denial from the Travel Supplier. Verbal confirmations are not accepted.
Step 3: Submit within 90 days
Submit the complete documentation package to chasecardbenefits.com within 90 days of the incident (100 days for trip delay, 180 days for emergency medical). Once all required documents are received, expect a determination within approximately 7 business days. If denied, request the specific denial reason in writing.
FAQ
Not just Chase
Ritz-Carlton is a strong choice — but depending on what you prioritize, one of these may suit you better.

Sapphire Reserve
Chase

Prestige
Citi

Aeroplan
Chase

Premium Rewards Elite
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