American Express Business Platinum Card Insurance Benefits 2025

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Travel Insurance Card Business Platinum American Express

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Car Rental Insurance Card Business Platinum American Express

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Content Insurance Card Business Platinum American Express

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FAQ - American Express Business Platinum

faq

How can I contact customer support?

You can contact customer support through the Premium Global Assist Hotline at 1-800-345-AMEX (2639) toll-free or +1-715-343-7979 for collect calls internationally.

How do I report a claim?

To report a claim, visit americanexpress.com/onlineclaim or call 1-800-345-AMEX (2639). Claims must be filed within 30 days of the incident.

Who is insured?

Coverage extends to the cardholder, their spouse or domestic partner, and dependent children under the age of 23.

How can I obtain an insurance certificate?

To request an insurance certificate, email NAC.Admin@aexp.com with your name, the last 5 digits of your card, and purchase or trip details.

For which sports activities am I not insured?

Exclusions apply to activities such as professional sports, mountaineering, and motor racing. For a detailed list, refer to your policy document.

From when am I covered, and for how long?

Coverage starts when an eligible charge is made to your card. Duration varies by benefit, with some covering up to 90 days.

In which countries am I covered? Am I covered worldwide?

Coverage is worldwide except for countries under U.S. government sanctions, such as Cuba, Iran, and North Korea.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, the trip or purchase must be fully charged to your eligible card to activate coverage.

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