American Express Hilton Honors Card Insurance Benefits 2025


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FAQ - American Express Hilton Honors
How can I contact customer support?
For customer support, the 24/7 Global Assist Hotline is available. In the U.S., call 1-800-333-AMEX (2639). For international assistance, call 1-715-343-7977 (collect calls accepted).
How do I report a claim?
Claims can be reported online at americanexpress.com/onlineclaim or by calling 1-800-228-6855. For international collect calls, dial 1-303-273-6497. Report your claim as soon as possible.
Who is insured?
The insurance typically covers eligible card members, their spouses or domestic partners, and authorized dependents, as outlined in the plan details.
How can I obtain an insurance certificate?
You can obtain an insurance certificate by contacting the customer service hotline or through your American Express online account portal.
For which sports activities am I not insured?
Coverage excludes extreme sports such as skydiving, bungee jumping, and any professional sporting activities. Refer to the exclusions section in the policy for more details.
From when am I covered, and for how long?
Coverage begins when the trip starts from your U.S. billing address and extends for up to 90 days, as long as the trip is charged to the eligible card.
In which countries am I covered? Am I covered worldwide?
The coverage applies worldwide, except for countries under U.S. sanctions, such as North Korea, Iran, Syria, Cuba, and the Crimea region.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, to qualify for coverage, the entire trip cost, including taxes and fees, must be paid using the eligible card.
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