Capital One Platinum Mastercard Card Insurance Benefits 2025

To contact customer support, call 1-888-324-2363 from Canada or the U.S. or 416-205-4357 locally. Assistance is also available 24/7 for cardholders.

To report a claim, call 1-888-324-2363 as soon as possible, and within 48 hours of an incident. You may need to provide documentation, such as a police report, receipts, and your card statement.

Coverage includes the cardholder and, in some cases, their spouse and dependent children, as specified under the benefits provided by the card.

To obtain an insurance certificate, contact the customer support team at 1-888-324-2363.

High-risk activities, such as professional sports or extreme sports, may not be covered. Refer to the terms of your policy for specific exclusions.

Coverage begins as soon as the cardholder activates the relevant benefits by using the card as required (e.g., for purchasing a trip). The duration depends on the specific benefit.

Most benefits are available worldwide unless explicitly restricted in the terms. Verify specific coverage with customer service before traveling.

Yes, many benefits require the trip or purchase to be charged in full to the card to activate coverage.