Citi Diamond Preferred Mastercard Card Insurance Benefits 2025

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Travel Insurance Card Diamond Preferred Mastercard Citi

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Car Rental Insurance Card Diamond Preferred Mastercard Citi

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Content Insurance Card Diamond Preferred Mastercard Citi

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FAQ - Citi Diamond Preferred Mastercard

faq

How can I contact customer support?

For customer support, call 1-866-506-5222 (TTY: 711 or other Relay Service) Monday to Sunday, 8 a.m. to 12 a.m. ET. For international calls, dial collect at 1-312-356-7830.

How do I report a claim?

To report a claim, call 1-866-506-5222 within 60 days of the incident. Required documents include receipts, proof of loss, and any additional requested evidence.

Who is insured?

Coverage applies to the cardholder, their spouse or domestic partner, and dependent children, as stated in the policy.

How can I obtain an insurance certificate?

To request an insurance certificate, call 1-866-506-5222.

For which sports activities am I not insured?

High-risk activities, including professional or extreme sports, are not covered under this insurance policy.

From when am I covered, and for how long?

Coverage begins once the trip or purchase is charged to the card. The duration depends on the specific benefit terms.

In which countries am I covered? Am I covered worldwide?

Coverage is valid worldwide, except in restricted regions. Confirm with customer support before traveling internationally.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, purchases or trips must be fully charged to the card to activate benefits.

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