Citi Simplicity Mastercard Card Insurance Benefits 2025

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Travel Insurance Card Simplicity Mastercard Citi

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Car Rental Insurance Card Simplicity Mastercard Citi

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Content Insurance Card Simplicity Mastercard Citi

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FAQ - Citi Simplicity Mastercard

faq

How can I contact customer support?

To contact customer support, call 1-866-506-5222 (TTY: 711 or other Relay Service). For international calls, dial collect at 1-312-356-7830.

How do I report a claim?

To report a claim, contact 1-866-506-5222 within 60 days of the incident. Be ready to provide receipts, proof of loss, and supporting documents.

Who is insured?

Coverage applies to the cardholder, their spouse or domestic partner, and dependent children as stated in the policy.

How can I obtain an insurance certificate?

To request an insurance certificate, call 1-866-506-5222.

For which sports activities am I not insured?

High-risk activities, including professional or extreme sports, are not covered under this insurance.

From when am I covered, and for how long?

Coverage begins when the trip or purchase is charged to the card. Duration depends on the specific benefit terms.

In which countries am I covered? Am I covered worldwide?

Coverage is valid worldwide, except in restricted regions. Confirm details with customer support before traveling.

To benefit from the coverage, does the trip need to be paid in full with the card?

Yes, purchases or trips must be fully charged to the card to activate benefits.

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