Wells Fargo·$95/year·Visa Signature

Our Verdict · Travel Insurance
Expert review · Pauline Laurore
Author of HelloSafe's card insurance reviews
$15,000 per covered traveler trip cancellation and interruption is the highest in the $95 mid-tier segment. Seven covered reasons including illness, severe weather, military orders, terrorist events, jury duty, uninhabitable residence, and quarantine put this card ahead of Chase Sapphire Preferred ($10K) and well ahead of Citi Strata Premier ($5K). Lost luggage is $3,000 per trip. Travel accident insurance is automatic at $1,000,000 when the Common Carrier fare is charged to the card. The catch: there is no trip delay coverage, which most competitors offer at $500 per trip after 6 hours. There is no emergency medical, no repatriation, no baggage delay. The Guide to Benefits is online only, with no PDF download, which makes claim documentation harder than usual.
Travel Insurance · 8 guarantees
Quality, not just caps
Guarantee
Status
Limit · Cap
Medical fees abroad
Trip cancellation
$15K per traveler · Best in $95 segment
$15,000
$15,000
Medical repatriation
Trip interruption
$15K per traveler · Same 7 reasons as cancel
$15,000
$15,000
Lost luggage / theft
$3K per trip · Secondary coverage
$3,000
$3,000
Transport delay
Baggage delay
Personal liability
$1M Common Carrier · Auto-covered
$1,000,000
$1,000,000
Coverage Radar
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Cardholder reviews
Real experiences with the $15K trip cancel and $1K cell phone benefit 4 reviews
UpgradedPointsReader
Cell phone protection: among the best of any card
The cell phone protection is among the best of any credit card, up to $1,000 per claim with a $25 deductible. The claim process was straightforward and reimbursement was quicker than anticipated.
BankrateBiz
$13,400 trip cancellation reimbursed
Filed a trip cancellation after a family medical emergency, got $13,400 reimbursed. For a $95/year card, the $15,000 limit is unmatched. The VSC claims process took about 5 weeks.
YahooFinanceReviewer
HTML-only benefits guide is inconvenient
The benefits guide is only available as a webpage, no PDF to download. When I needed to file a claim, I had to screenshot everything. Very inconvenient.
NerdWalletReader
Transfer partners disappoint
The transfer partners for Wells Fargo are very limited compared to Chase or Amex. If you care about point transfers, this card disappoints.
Emergency · Card assistance line
Virginia Surety handles travel claims, Insurance Co. of North America (Chubb) handles certain benefits
Visa Signature Concierge (US)
1-800-847-2911
Free · 24/7
Visa Signature (international)
+1-303-967-1096
Collect call accepted, free for cardholders · 24/7
Benefit administrator: Virginia Surety Company, Inc. (travel claims and most benefits). Insurance Company of North America, a Chubb Company (Travel Accident).
Claims & pre-authorizations
How to file a Wells Fargo Autograph Journey benefit claim
Step 1: Save the online Guide to Benefits
Wells Fargo does not publish a downloadable PDF for the Autograph Journey. The guide is available only at wellsfargo.com/credit-cards/autograph-journey-visa/guide-to-benefits/. Screenshot or print the relevant sections at the moment of the loss for your records, this matters when filing.
Step 2: Notify Visa Signature within deadline
For travel claims (trip cancellation, interruption, baggage, rental), call 1-800-847-2911 or +1-303-967-1096 collect (international). For cell phone protection, file at mycardbenefits.com or call 1-866-918-4670. Notify within 20 days for trip cancellation, within 60 days for cell phone.
Step 3: Gather your documentation
Collect your card billing statement showing the charge, your travel itinerary or device monthly bill, and proof of the covered reason (physician statement, military orders, carrier delay statement, police report for theft within 48 hours).
Step 4: Submit written proof within 180 days
All documentation must reach Virginia Surety within 180 days of the loss. Some cardholders report claim resolution within 5 weeks. Keep copies of everything submitted.
FAQ
Not just Wells Fargo
Autograph Journey is a strong choice — but depending on what you prioritize, one of these may suit you better.

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