Does the Neo Secured Card include travel insurance?

No. The Neo Secured Card includes no travel insurance — no emergency medical, trip cancellation/interruption, flight or baggage delay, or lost baggage coverage. The Secured card is not named on any of Neo's Chubb travel certificates. For a trip, you'll need a standalone travel insurance policy, which you can compare on HelloSafe.

Is there rental car (CDW) coverage on the Neo Secured Card?

No. There is no collision/loss damage waiver, liability, roadside assistance or rental personal-effects coverage. If you rent a car, you would need to buy the rental company's protection or hold a separate policy.

Does the Neo Secured Card have purchase protection or an extended warranty?

No. The base Neo Secured Card carries no purchase security, extended warranty, mobile device, price or return protection, or identity theft coverage. Those benefits only appear on Neo's premium tiers, not the entry Secured card.

Why does the Neo Secured Card have no insurance when other Neo cards do?

Neo's certificates of insurance, underwritten by Chubb, only cover the Neo Mastercard / Neo World Mastercard / Neo Money (group 1) and the Neo World Elite and its co-brands (group 2). The Secured card appears on none of these certificates, so it carries no card insurance.

Can I get insurance if I upgrade my Neo Secured plan?

Some coverage appears on the premium Secured World / Secured World Elite tiers, which are different products with their own certificates and fees. The entry Neo Secured Card on its own includes no insurance.

What should I do for travel protection if I only have the Neo Secured Card?

Because the card provides no travel coverage, buy a standalone travel insurance policy before you go. HelloSafe lets you compare emergency medical, cancellation and baggage plans from several insurers in a few minutes.

Is the Neo Secured Card's security deposit refundable?

Yes. The Neo Secured Card requires a refundable security deposit starting at $50, and that deposit sets your credit limit. It is returned when you close the account in good standing.

Does the Neo Secured Card help build credit?

Yes. With the Build membership active, the card reports to the credit bureaus and can help you establish or rebuild credit, with the potential for higher limits in as little as three months. It does not, however, add any insurance coverage.

What does the insurance on the Neo Secured Card actually cover?

Neo Financial·CA$0/year·Mastercard·None

Pauline LauroreAuthor of HelloSafe's card insurance reviewsUpdated July 2, 20268 min read

0,1/5Independent review · verified July 2026

Travel Insurance

0,0

Car Rental

0,0

Protection

0,0

Our Verdict · Travel Insurance

Our take on travel insurance for the Neo Financial Neo Secured Card

Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews

The Neo Secured Card includes no travel insurance. There is no emergency medical, trip cancellation/interruption, flight or baggage delay, lost baggage or travel accident coverage, and the Secured card is not named on any of Neo's Chubb travel certificates. If you are travelling, you'll need a standalone travel insurance policy — compare options with HelloSafe.

Where travel breaks down

No emergency medical abroad
No trip cancellation or interruption
No flight or baggage delay coverage
Not listed on any Neo travel insurance certificate

Our methodology

Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.

Travel Insurance · 11 guarantees

What does Neo Financial Neo Secured Card Travel Insurance actually cover?

This card does not include trip cancellation insurance; non-refundable costs are not reimbursed if you cancel before departure.

There is no emergency medical coverage abroad on this card; hospital and physician fees outside your province are not covered.

No medical repatriation or evacuation benefit is provided.

This card does not cover trip interruption; costs to return early or extend a stay are not reimbursed.

There is no travel or flight delay benefit; meals and accommodation during a delay are not covered.

Missed connection costs are not covered by this card.

No early return benefit is included.

There is no baggage delay coverage; essentials bought during a delay are not reimbursed.

This card includes no lost or stolen baggage indemnity.

No common carrier travel accident or AD&D coverage is provided.

There is no hotel burglary or in-room theft protection on this card.

We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?

Report an error Send updated PDF

Coverage Radar

Where the Neo Financial Neo Secured Card wins, where it loses

Coverage snapshot for this tab — click any layer to highlight its scores.

Trip Cancel: not covered by this card

Medical: not covered by this card

Evacuation: not covered by this card

Compare

Neo Secured CardThis card0.1/5?

CA$0/yr

With travel insuranceIdeal

Complete coverage · 5.0 / 5

Premium card avg.

CA$238 avg. annual fee

Click a layer to highlight its scores on the radar.

Side-by-side comparison

How the Neo Financial Neo Secured Card stacks up against the alternatives

Same 5 coverage dimensions, ranked head-to-head against the cards most Neo Secured Card shoppers also consider.

Card	This card Neo Secured Card Neo Financial · CA$0/yr 0.1/5?	Rewards World Elite Mastercard BMO · CA$150/yr 4.3/5?	World Elite Mastercard ATB Financial · CA$120/yr 4.1/5?
Trip cancellation Per person, per trip cap	Not covered Cover this gap →	$2,500 / person ($5,000 / account) $0 deductible	$1,000 / person (max $5,000 / trip)
Emergency medical Hospital bills abroad	Not covered Cover this gap →	$2,000,000 (under 65, first 21 days) First 21 days only	$2,000,000 / person · ≤22 days · under 65
Emergency evacuation Air ambulance + repatriation	Not covered Cover this gap →	Actual cost (pre-authorization required) Pre-authorization required	Included (within medical)
Trip delay trigger Hours before benefits kick in	Not covered Cover this gap →	$500 / account / trip (6h+ delay) Trigger: 6 hours	$500 / trip ($250/day, up to 2 days)
Trip interruption Covered amount	Not covered Cover this gap →	$2,000 / person Up to $2,000 / person	$1,000 / person (max $5,000 / trip)

StrongLimited / misleadingNot covered

Data verified against each card's Guide to Benefits, May 2026.

No. The Neo Secured Card includes no travel insurance — no emergency medical, trip cancellation/interruption, flight or baggage delay, or lost baggage coverage. The Secured card is not named on any of Neo's Chubb travel certificates. For a trip, you'll need a standalone travel insurance policy, which you can compare on HelloSafe.
No. There is no collision/loss damage waiver, liability, roadside assistance or rental personal-effects coverage. If you rent a car, you would need to buy the rental company's protection or hold a separate policy.
No. The base Neo Secured Card carries no purchase security, extended warranty, mobile device, price or return protection, or identity theft coverage. Those benefits only appear on Neo's premium tiers, not the entry Secured card.
Neo's certificates of insurance, underwritten by Chubb, only cover the Neo Mastercard / Neo World Mastercard / Neo Money (group 1) and the Neo World Elite and its co-brands (group 2). The Secured card appears on none of these certificates, so it carries no card insurance.
Some coverage appears on the premium Secured World / Secured World Elite tiers, which are different products with their own certificates and fees. The entry Neo Secured Card on its own includes no insurance.
Because the card provides no travel coverage, buy a standalone travel insurance policy before you go. HelloSafe lets you compare emergency medical, cancellation and baggage plans from several insurers in a few minutes.
Yes. The Neo Secured Card requires a refundable security deposit starting at $50, and that deposit sets your credit limit. It is returned when you close the account in good standing.
Yes. With the Build membership active, the card reports to the credit bureaus and can help you establish or rebuild credit, with the potential for higher limits in as little as three months. It does not, however, add any insurance coverage.