Trip cancellation is not covered. The Royal Indigo / Jade Green card is a prepaid Crypto.com Visa with no card insurance program and no certificate of insurance.
What does the insurance on my Crypto.com Royal Indigo / Jade Green card actually cover?
Crypto.com·CA$0/year·Visa

Our Verdict · Travel Insurance
Our take on travel insurance for the Crypto.com Royal Indigo / Jade Green
The Crypto.com Royal Indigo / Jade Green card carries no travel insurance. It is a prepaid, reloadable Visa issued by Digital Commerce Bank with no certificate of insurance: no emergency medical, no trip cancellation or interruption, no flight or baggage delay, no lost-baggage and no travel-accident coverage. The tier's perks (3% CRO cash back, the 6-month Spotify and Netflix rebates, and up to 4 airport-lounge visits a year) are travel and loyalty benefits tied to a 12-month CRO stake or a monthly subscription, not insurance.
- No emergency medical coverage abroad
- No trip cancellation or interruption coverage
- No flight/baggage delay or lost-baggage coverage
- No travel-accident or hotel-theft coverage
- No certificate of insurance exists for this card
Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.
Travel Insurance · 11 guarantees
What does Crypto.com Royal Indigo / Jade Green Travel Insurance actually cover?
Emergency medical and hospital expenses abroad are not covered. This prepaid card carries no travel medical insurance, so you would need a standalone travel medical policy.
Emergency medical evacuation and repatriation are not covered by this card.
Trip interruption is not covered; the card includes no travel insurance benefits.
Flight or other travel-delay expenses are not covered by this prepaid card.
Missed connection is not covered; no travel insurance applies to this card.
Early return / return-home coverage is not provided.
Baggage-delay coverage is not provided by this card.
Lost or stolen baggage is not covered; the card has no baggage insurance.
There is no common-carrier travel-accident (AD&D) benefit and no personal liability coverage on this card.
Hotel burglary / in-room theft is not covered.
We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?
Coverage Radar
Where the Crypto.com Royal Indigo / Jade Green wins, where it loses
Coverage snapshot for this tab — click any layer to highlight its scores.
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Side-by-side comparison
How the Crypto.com Royal Indigo / Jade Green stacks up against the alternatives
Same 5 coverage dimensions, ranked head-to-head against the cards most Royal Indigo / Jade Green shoppers also consider.
| Card | This card Royal Indigo / Jade Green Crypto.com · $0/yr 0.1/5? | Rewards World Elite Mastercard BMO · $150/yr 4.3/5? | World Elite Mastercard ATB Financial · $120/yr 4.1/5? | |
|---|---|---|---|---|
Trip cancellation Per person, per trip cap | Not covered Cover this gap → | $2,500 / person ($5,000 / account) $0 deductible | $1,000 / person (max $5,000 / trip) | |
Emergency medical Hospital bills abroad | Not covered Cover this gap → | $2,000,000 (under 65, first 21 days) First 21 days only | $2,000,000 / person · ≤22 days · under 65 | |
Emergency evacuation Air ambulance + repatriation | Not covered Cover this gap → | Actual cost (pre-authorization required) Pre-authorization required | Included (within medical) | |
Trip delay trigger Hours before benefits kick in | Not covered Cover this gap → | $500 / account / trip (6h+ delay) Trigger: 6 hours | $500 / trip ($250/day, up to 2 days) | |
Trip interruption Covered amount | Not covered Cover this gap → | $2,000 / person Up to $2,000 / person | $1,000 / person (max $5,000 / trip) |
Data verified against each card's Guide to Benefits, May 2026.
How to contact Crypto.com Royal Indigo / Jade Green assistance?
The Crypto.com Royal Indigo / Jade Green card has no insurance program, so there is no insurance claims line or benefit administrator. The contacts below are for card and account servicing only.
Crypto.com customer service
1-844-707-7788
Standard call rates · For card, app and account questions (not insurance).
Digital Commerce Bank (card issuer)
1-844-836-6040
Standard call rates · Issuer of the prepaid card; for issuer-related questions.
Benefit administrator: None. No card insurance is underwritten on this card.
Claims & pre-authorizations
What to do if you need help
Remember: this card has no insurance to claim
Royal Indigo / Jade Green carries no travel, rental or purchase insurance and no certificate of insurance, so there is nothing to claim from the card. Any emergency cost abroad would come out of your pocket or a separate policy you bought yourself.
Card, app or transaction problem? Contact Crypto.com
For a lost or stolen card, a disputed charge, a reload issue or a question about CRO rewards or your stake, use the in-app support chat or call Crypto.com customer service at 1-844-707-7788.
Prepaid-account or issuer question? Contact Digital Commerce Bank
The card is issued by Digital Commerce Bank. Call 1-844-836-6040 for issuer-level matters such as the prepaid account, your funds, or the cardholder agreement.
Travelling? Rely on a standalone policy, not the card
Because the card gives no coverage, buy travel insurance before you leave and call that provider's assistance line in an emergency. The card's airport-lounge visits are a perk, not medical or trip protection.
What people ask about the Crypto.com Royal Indigo / Jade Green
- No. Royal Indigo / Jade Green is a prepaid, reloadable Crypto.com Visa issued by Digital Commerce Bank and it carries no travel insurance: no emergency medical, trip cancellation/interruption, flight or baggage delay, lost-baggage or travel-accident coverage. There is no certificate of insurance for this card.
- No. The card has no travel, rental car or purchase-protection insurance of any kind. Its only consumer safeguard is Visa's standard zero-liability fraud protection, which is a payment-network feature, not a card-insurance benefit.
- Royal Indigo / Jade Green is the 'Pro' tier: it gives 3% crypto cash back paid in CRO (capped around $75 USD per month), 100% Spotify and Netflix rebates for the first 6 months, and up to 4 airport-lounge visits per year with no free guest. These perks are conditional on staking about $5,000 USD of CRO for 12 months or paying a $29.99 monthly subscription. They are travel and loyalty benefits, not insurance.
- No. The 4 lounge visits a year are a travel perk, not an insurance benefit. They pay nothing toward medical bills, trip cancellation, delays or lost baggage. Lounge access and travel insurance are separate things, and this card has only the former.
- No. You would have no coverage from the card. For medical emergencies abroad, cancellation or interruption you would need a standalone travel insurance policy purchased before you travel.
- No. There is no collision/loss damage waiver (CDW), liability, roadside or personal-effects coverage. If you rent a car you must buy the rental company's protection or hold a separate policy.
- No. The card offers no purchase protection, extended warranty, mobile-device, price or return protection.
- The Digital Commerce Bank Prepaid Cardholder Agreement for Royal Indigo / Jade Green attached to this page sets out the fees, limits and terms. There is no insurance certificate because the card has no insurance program, and funds loaded to the card are not CDIC insured.
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