Trip cancellation is not covered. The Ruby Steel card is a prepaid Crypto.com Visa with no card insurance program and no certificate of insurance.
What does the insurance on my Crypto.com Ruby Steel card actually cover?
Crypto.com·CA$0/year·Visa

Our Verdict · Travel Insurance
Our take on travel insurance for the Crypto.com Ruby Steel
The Crypto.com Ruby Steel card carries no travel insurance. It is a prepaid, reloadable Visa issued by Digital Commerce Bank with no certificate of insurance — no emergency medical, no trip cancellation or interruption, no flight or baggage delay, no lost-baggage and no travel-accident coverage. Ruby Steel's perks (2% CRO cash back and the Spotify rebate, tied to a 12-month CRO stake) are loyalty rewards, not insurance, and this tier does not even include airport-lounge access.
- No emergency medical coverage abroad
- No trip cancellation or interruption coverage
- No flight/baggage delay or lost-baggage coverage
- No travel-accident or hotel-theft coverage
- No certificate of insurance exists for this card
Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.
Travel Insurance · 11 guarantees
What does Crypto.com Ruby Steel Travel Insurance actually cover?
Emergency medical and hospital expenses abroad are not covered. This prepaid card carries no travel medical insurance — you would need a standalone travel medical policy.
Emergency medical evacuation and repatriation are not covered by this card.
Trip interruption is not covered; the card includes no travel insurance benefits.
Flight or other travel-delay expenses are not covered by this prepaid card.
Missed connection is not covered; no travel insurance applies to this card.
Early return / return-home coverage is not provided.
Baggage-delay coverage is not provided by this card.
Lost or stolen baggage is not covered; the card has no baggage insurance.
There is no common-carrier travel-accident (AD&D) benefit and no personal liability coverage on this card.
Hotel burglary / in-room theft is not covered.
We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?
Coverage Radar
Where the Crypto.com Ruby Steel wins, where it loses
Coverage snapshot for this tab — click any layer to highlight its scores.
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Side-by-side comparison
How the Crypto.com Ruby Steel stacks up against the alternatives
Same 5 coverage dimensions, ranked head-to-head against the cards most Ruby Steel shoppers also consider.
| Card | This card Ruby Steel Crypto.com · $0/yr 0.1/5? | Rewards World Elite Mastercard BMO · $150/yr 4.3/5? | World Elite Mastercard ATB Financial · $120/yr 4.1/5? | |
|---|---|---|---|---|
Trip cancellation Per person, per trip cap | Not covered Cover this gap → | $2,500 / person ($5,000 / account) $0 deductible | $1,000 / person (max $5,000 / trip) | |
Emergency medical Hospital bills abroad | Not covered Cover this gap → | $2,000,000 (under 65, first 21 days) First 21 days only | $2,000,000 / person · ≤22 days · under 65 | |
Emergency evacuation Air ambulance + repatriation | Not covered Cover this gap → | Actual cost (pre-authorization required) Pre-authorization required | Included (within medical) | |
Trip delay trigger Hours before benefits kick in | Not covered Cover this gap → | $500 / account / trip (6h+ delay) Trigger: 6 hours | $500 / trip ($250/day, up to 2 days) | |
Trip interruption Covered amount | Not covered Cover this gap → | $2,000 / person Up to $2,000 / person | $1,000 / person (max $5,000 / trip) |
Data verified against each card's Guide to Benefits, May 2026.
How to contact Crypto.com Ruby Steel assistance?
The Crypto.com Ruby Steel card has no insurance program, so there is no insurance claims line or benefit administrator. The contacts below are for card and account servicing only.
Crypto.com customer service
1-844-707-7788
Standard call rates · For card, app and account questions (not insurance).
Digital Commerce Bank (card issuer)
1-844-836-6040
Standard call rates · Issuer of the prepaid card; for issuer-related questions.
Benefit administrator: None — no card insurance is underwritten on this card.
Claims & pre-authorizations
What people ask about the Crypto.com Ruby Steel
- No. Ruby Steel is a prepaid, reloadable Crypto.com Visa issued by Digital Commerce Bank and it carries no travel insurance — no emergency medical, trip cancellation/interruption, flight or baggage delay, lost-baggage or travel-accident coverage. There is no certificate of insurance for this card.
- No. The card has no travel, rental car or purchase-protection insurance of any kind. Its only consumer safeguard is Visa's standard zero-liability fraud protection, which is a payment-network feature, not a card-insurance benefit.
- Ruby Steel is the 'Plus' tier: it gives 2% crypto cash back paid in CRO (capped around $25 USD per month) and a 100% Spotify rebate, both conditional on staking roughly $500 USD worth of CRO for 12 months. These are loyalty rewards, not insurance, and this tier does not include airport-lounge access.
- No. You would have no coverage from the card. For medical emergencies abroad, cancellation or interruption you would need a standalone travel insurance policy purchased before you travel.
- No. There is no collision/loss damage waiver (CDW), liability, roadside or personal-effects coverage. If you rent a car you must buy the rental company's protection or hold a separate policy.
- No. The card offers no purchase protection, extended warranty, mobile-device, price or return protection.
- Funds loaded to the card are not CDIC insured. The card is issued by Digital Commerce Bank; review the Ruby Steel Cardholder Agreement for the current terms on funds, fees and limits.
- The Digital Commerce Bank Prepaid Cardholder Agreement for Ruby Steel attached to this page sets out the fees, limits and terms (it is bilingual English/French). There is no insurance certificate because the card has no insurance program.
Other cards worth considering
Ruby Steel is a strong choice — but depending on what you prioritize, one of these may suit you better.
Rewards World Elite Mastercard
BMO
World Elite Mastercard
ATB Financial
World Elite Mastercard
National Bank
WestJet World Elite Mastercard
RBC
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