If you have to cancel a trip before departure, AIG reimburses the non-refundable amount you charged to the Hilton Honors Aspire card, up to $10,000 per trip. The annual ceiling is $20,000 across a maximum of two claims per 12 consecutive months. You must notify AIG within 60 days of the loss.
Hilton Aspire benefits: is the insurance coverage worth the $550 fee?
American Express·$550/year·American Express·AMEX Assurance Company / New Hampshire Insurance Company (AIG)
Pauline LauroreAuthor of HelloSafe's card insurance reviewsUpdated June 11, 20268 min read
2,9/5Independent review · verified June 2026
2,3
3,9
4,1
Our Verdict · Travel Insurance
Our opinion on American Express Hilton Honors Aspire Travel Insurance
Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews
The Hilton Aspire delivers solid cancellation and interruption coverage at $10,000 per trip through AIG. The 6-hour trip delay trigger is competitive at this price point. The gap is real: no emergency medical insurance abroad. You depend on Premium Global Assist to coordinate care, but there is no insurer standing behind the bill. For Hilton loyalists, the card earns its place. For medical coverage abroad, a separate travel policy fills the hole.
What works on travel
- Trip cancellation and interruption up to $10,000 per trip through AIG
- Trip delay triggers after just 6 hours, covering meals, lodging, and essential items
- Baggage loss covered up to $3,000 combined: $2,000 checked and $1,000 carry-on through AMEX Assurance Company
Where travel breaks down
- No emergency medical insurance abroad: coordination only via Premium Global Assist
- Pre-existing conditions excluded under a 60-day lookback window
- $500 sub-cap on high-value items (jewelry, cameras, electronics) in baggage
Our methodology
Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.
Travel Insurance · 11 guarantees
What does American Express Hilton Honors Aspire Travel Insurance actually cover?
Quality, not just caps
Full cost of transportation charged to the Hilton Honors Aspire card Notify AIG within 60 days: 1-844-933-0648 or aig.claimnotify.com/americanexpress Submit written proof of loss within 180 days Pre-existing conditions excluded under a 60-day lookback window
What's covered
- Accidental bodily injury or illness of you, a traveling companion, or a family member
- Inclement weather that prevents travel
- Change in military orders
- Terrorist action or hijacking
- Jury duty or court subpoena that cannot be waived or postponed
- Your primary dwelling made uninhabitable
- Physician-ordered quarantine for health reasons
What's not covered
- Pre-existing conditions within 60 days before trip purchase
- Declared or undeclared war
- Mental or emotional disorders unless traveler is hospitalized
- Financial insolvency of a travel agency or supplier
- One-way travel without a return destination
No emergency medical insurance exists on this card. Every dollar of any hospital bill abroad is yours. A serious ER visit in Japan or Europe runs $10,000 to $80,000.
The Hilton Aspire does not include emergency medical insurance abroad. Premium Global Assist provides 24/7 coordination for medical referrals, hospital locator services, and emergency logistics. It does not reimburse hospital bills or treatment costs. All medical costs abroad are the cardholder's responsibility.
What's not covered
- No emergency medical reimbursement: Premium Global Assist provides coordination only, with no insurance guarantee behind medical costs
No emergency evacuation coverage. A transoceanic air ambulance runs $200,000 or more. This card provides zero financial coverage for that scenario.
The Hilton Aspire does not include emergency medical evacuation insurance. Premium Global Assist can coordinate evacuation logistics around the clock, but it does not guarantee payment or reimbursement for transport costs. Actual evacuation expenses fall on the cardholder.
What's not covered
- No evacuation cost reimbursement: Premium Global Assist provides coordination only, with no insurance payment behind the service
Full original trip cost charged to the Hilton Honors Aspire card Notify AIG within 60 days: 1-844-933-0648 or aig.claimnotify.com/americanexpress Submit written proof of loss within 180 days Pre-existing conditions excluded under a 60-day lookback window
If a covered event cuts your trip short after departure, AIG reimburses the non-refundable prepaid arrangements you missed and the additional transportation needed to return home or rejoin your trip, up to $10,000 per trip. The annual ceiling is $20,000 across a maximum of two claims per 12 consecutive months.
What's covered
- Same seven covered reasons as trip cancellation
- Non-refundable prepaid land, air, and sea arrangements missed due to the covered event
- Additional transportation up to the cost of an economy-class ticket by most direct route to return home or rejoin the covered trip
What's not covered
- Pre-existing conditions
- Declared or undeclared war
- Mental or emotional disorders unless hospitalized
- Financial insolvency of a travel agency or supplier
Delay must exceed 6 continuous hours Full trip cost charged to the Hilton Honors Aspire card Notify AIG within 60 days: 1-844-933-0648 or aig.claimnotify.com/americanexpress Keep all receipts for claimed expenses
If your trip is delayed more than 6 consecutive hours by a covered cause, AIG reimburses reasonable additional expenses up to $500 per trip. Covered expenses: meals, lodging, toiletries, medication, and personal-use items. The annual ceiling is two claims per 12 consecutive months. Notify AIG within 60 days.
What's covered
- Meals, lodging, toiletries, medication, and personal items during the delay
- Four covered causes: inclement weather that prevents travel, terrorist action or hijacking, equipment failure documented by the carrier, lost or stolen passports or travel documents
What's not covered
- Losses known to the traveler before departure
- Expenses paid before the covered trip began
- Delays caused by the traveler's intentional acts
No separate missed connection benefit. If a covered delay causes a missed connection, eligible expenses may be recovered under the trip delay benefit ($500 after 6 hours). Last-minute rebooking fees on a missed international connection can run $300 to $800.
What's not covered
- Standalone missed connection reimbursement: not included as a separate benefit
No standalone early return home benefit beyond what trip interruption covers for transportation costs. Additional non-transportation costs from cutting a trip short are not separately reimbursed.
What's not covered
- Additional early return costs beyond trip interruption transportation reimbursement: not separately covered
A separate baggage delay reimbursement benefit is not confirmed in the available benefit documents for the Hilton Honors Aspire card. The Baggage Insurance Plan covers lost, damaged, or stolen baggage (up to $3,000). Contact americanexpress.com/benefits or 1-800-228-6855 to verify current baggage delay terms.
What's not covered
- Baggage delay reimbursement: not confirmed as a standalone benefit in available benefit documents
Jewelry, cameras, and electronics are subject to a $500 sub-cap regardless of the item's value.
File a property irregularity report with the carrier immediately at time of loss Contact AMEX Assurance Company: americanexpress.com/benefits or 1-800-228-6855 Keep all receipts and documentation for the lost or damaged items
Lost, stolen, or damaged baggage is covered up to $3,000 combined through AMEX Assurance Company. Checked baggage is covered up to $2,000 and carry-on baggage up to $1,000. High-value items such as jewelry, watches, cameras, and electronics are subject to a $500 sub-cap per claim. Contact americanexpress.com/benefits or 1-800-228-6855 to file a claim.
What's covered
- Checked baggage up to $2,000
- Carry-on baggage up to $1,000
- Coverage applies to baggage belonging to you or eligible family members traveling on the same trip
What's not covered
- High-value items (jewelry, cameras, electronics) limited to $500 sub-cap per claim
- Items not reported to the carrier at time of loss
- Intentional damage or loss without documented evidence
The Hilton Honors Aspire card does not include Accidental Death and Dismemberment (AD&D) coverage for travel accidents.
What's not covered
- No AD&D travel accident coverage included with this card
No hotel theft protection. Personal belongings stolen from your hotel room are not covered by this card as a standalone benefit.
What's not covered
- Hotel room theft: not included as a standalone benefit
We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?
Coverage Radar
Where the American Express Hilton Honors Aspire wins, where it loses
Coverage snapshot for this tab — click any layer to highlight its scores.
Compare
Hilton Honors AspireThis card2.9/5?
$550/yrWith travel insuranceIdeal
Complete coverage · 5.0 / 5Premium card avg.
$150 avg. annual feeClick a layer to highlight its scores on the radar.
Side-by-side comparison
How the American Express Hilton Honors Aspire stacks up against the alternatives
Same 5 coverage dimensions, ranked head-to-head against the cards most Hilton Honors Aspire shoppers also consider.
| Card | This card Hilton Honors Aspire American Express · $550/yr 2.9/5? | Delta SkyMiles Reserve American Express · $650/yr 2.8/5? | Ritz-Carlton Chase · $450/yr 3.6/5? | Sapphire Reserve Chase · $795/yr 3.9/5? |
|---|---|---|---|---|
Trip cancellation Per person, per trip cap | $10,000 per trip 7 covered reasons | $10,000 per trip 7 covered reasons | $10,000 per person All prepaid travel (hotels + flights) | $10,000 per person 13 covered reasons |
Emergency medical Hospital bills abroad | Not covered Cover this gap → | N/A | $2,500 Reimbursement only, $50 deductible | $2,500 | $50 deductible $50 deductible |
Emergency evacuation Air ambulance + repatriation | Not covered Cover this gap → | N/A | $100,000 Pre-authorization required | $100,000 | pre-auth required Pre-authorization required |
Trip delay trigger Hours before benefits kick in | 6h / $500 Trigger: 6 hours | 6h / $500 Trigger: 6 hours | 6h / $500 Trigger: 6 hours or overnight stay | $500 after 6 hours Trigger: 6 hours |
Rental CDW Primary or secondary | Primary (intl) / $75,000 Primary outside US | Primary / $75,000 Primary outside US | Primary / $75,000 Primary coverage worldwide | Primary / $75,000 Primary coverage |
StrongLimited / misleadingNot covered
Data verified against each card's Guide to Benefits, May 2026.
Cardholder reviews
What cardholders say about the American Express Hilton Honors Aspire
Real experiences with travel insurance and claims 3 reviews
HI
HiltonLoyalist_2024
Trip cancellation worked exactly as promised
Had to cancel a Hilton resort stay due to illness. Filed the trip cancellation claim through AIG and got $4,200 back. The Tier 1 coverage on this card is real.
DA
DallasTraveler
6-hour delay benefit covered my hotel and dinner
The trip delay benefit saved me about $350 in hotel and meal costs after a connection mess in Dallas. Filed online through AIG, reimbursed in about 5 weeks.
FR
FrequentFlyer_AIG
AIG denied first claim, approved on resubmission
AIG denied my first cancellation claim citing insufficient documentation. Had to resubmit with detailed medical records. Eventually approved, but the process took 4 months.
Emergency · Card assistance line
How to contact American Express Hilton Honors Aspire assistance?
Two separate lines for general cardholder assistance and insurance claims
Card assistance (US)
1-800-228-6855
Free · 24/7
Premium Global Assist (international)
+1-715-343-7977
Collect call, free for cardholders · 24/7
Benefit administrator: New Hampshire Insurance Company, an AIG Company (trip cancellation, interruption, delay). AMEX Assurance Company (baggage loss, car rental).
Claims & pre-authorizations
How to file a travel insurance claim on your Hilton Aspire
1
Step 1: Notify AIG within 60 days
For trip cancellation, interruption, or delay claims, call 1-844-933-0648 or visit aig.claimnotify.com/americanexpress as soon as the covered loss occurs. Missing the 60-day window may result in a denied claim.
2
Step 2: Gather your documentation
Collect your Amex card statement showing the trip charges, your carrier tickets, proof of the covered reason (physician note, carrier delay statement, court summons, military orders), and the Travel Supplier's cancellation policy.
3
Step 3: Submit written proof of loss within 180 days
Upload your documentation through the AIG portal at aig.claimnotify.com/americanexpress or mail it directly. Written proof of loss must reach AIG within 180 days of the date of loss.
4
Step 4: Await reimbursement
AIG reviews the claim and issues reimbursement for covered nonrefundable losses, up to the applicable per-trip limit of $10,000. For baggage or car rental claims, contact AMEX Assurance Company through americanexpress.com/benefits.
FAQ
What people ask about the American Express Hilton Honors Aspire
- The Hilton Aspire includes trip cancellation insurance up to $10,000 per trip, trip interruption insurance up to $10,000 per trip, trip delay coverage up to $500 after a delay of more than 6 hours, and baggage loss protection up to $3,000 combined. Cancellation, interruption, and delay claims are administered by New Hampshire Insurance Company, an AIG Company. Baggage claims go through AMEX Assurance Company. The card does not include emergency medical insurance abroad.
- Yes. The Hilton Aspire covers trip cancellation up to $10,000 per covered trip, with an annual ceiling of $20,000 across a maximum of two claims per 12 consecutive months. Seven covered reasons apply: accidental bodily injury or illness of you, a traveling companion, or a family member; inclement weather; change in military orders; terrorist action or hijacking; jury duty or court subpoena that cannot be postponed; your primary dwelling made uninhabitable; and physician-ordered quarantine for health reasons. Pre-existing conditions are excluded under a 60-day lookback window.
- No. The Hilton Aspire does not include emergency medical insurance. The card includes the Premium Global Assist Hotline, which provides 24/7 coordination for medical referrals, hospital locator services, and emergency logistics. But it does not reimburse hospital bills or treatment costs. If you are hospitalized abroad, those expenses are yours to pay. For international trips, a separate travel medical insurance policy is strongly recommended to cover potential hospital bills.
- If your trip is delayed more than 6 consecutive hours due to inclement weather, a terrorist action, equipment failure documented by the carrier, or lost or stolen travel documents, AIG reimburses up to $500 in additional expenses per trip. Covered costs include meals, lodging, toiletries, medication, and personal-use items. You are limited to two delay claims per 12 consecutive months. Keep all receipts and notify AIG at 1-844-933-0648 or aig.claimnotify.com/americanexpress within 60 days.
- For trip cancellation, interruption, and delay claims, contact AIG directly. Call 1-844-933-0648 or visit aig.claimnotify.com/americanexpress within 60 days of the covered loss. For baggage loss claims, contact AMEX Assurance Company through americanexpress.com/benefits or call 1-800-228-6855. In both cases, gather your card statement showing the trip charges, documentation proving the covered reason, all receipts, and your carrier tickets. Written proof of loss must be submitted within 180 days.
- Yes. The Hilton Aspire provides collision damage waiver protection through AMEX Assurance Company. Outside the United States, coverage is primary: you can decline the rental company's CDW at the counter and the card covers damage or theft up to $75,000. In the United States, coverage is secondary and applies after your personal auto insurance. Rental periods must not exceed 30 consecutive days, and the full rental cost must be charged to the card.
- Yes. If you pay for a Hilton stay directly with the Hilton Aspire, the nonrefundable portion of that booking can qualify for trip cancellation coverage up to $10,000 per trip. The covered event must fall within one of the seven eligible reasons: illness or injury, inclement weather, military orders, terrorist action, jury duty or subpoena, uninhabitable primary dwelling, or physician-ordered quarantine. Hilton award night cancellations are governed by Hilton's own policies, not the card benefit.
- Both cards offer trip cancellation and interruption coverage up to $10,000 per trip and trip delay benefits up to $500 after 6 hours, both administered through AIG. The core travel insurance packages are essentially identical at the same AIG benefit level. The practical difference is the hotel ecosystem: the Hilton Aspire includes automatic Hilton Diamond status and a $200 annual resort credit, making it the stronger card for dedicated Hilton travelers. The Platinum card offers broader lounge access and hotel status with multiple programs.
- The Hilton Aspire's travel benefits include trip cancellation and interruption insurance up to $10,000 per trip through AIG, a trip delay benefit of up to $500 triggered after just 6 hours, collision damage waiver coverage that is primary outside the United States up to $75,000, baggage loss protection up to $3,000 combined, purchase protection at $10,000 per claim, and an extended warranty program adding one year beyond the manufacturer's coverage. The card also includes automatic Hilton Diamond status and a $200 annual resort credit. Emergency medical insurance abroad is not included.
Not just American Express
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Hilton Honors Aspire is a strong choice — but depending on what you prioritize, one of these may suit you better.
Sapphire Reserve
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Ritz-Carlton
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Prestige
Citi
