How do I file a claim with my Chase Marriott Bonvoy Bold card?

Visit chasecardbenefits.com or call 1-800-349-2634. For most benefits, report the incident within 20 days and submit all documentation within 90 days. Keep your card statement, original receipts, and any carrier or police reports.

What is the benefits phone number for the Chase Marriott Bonvoy Bold?

Call 1-800-349-2634 in the United States, available 24/7. If you're outside the US, call collect at 001-214-503-2951. For Visa Signature concierge services, call 1-800-953-7392.

Does the Marriott Bonvoy Bold card cover pre-existing conditions?

The card does not include travel medical insurance or trip cancellation, so pre-existing condition clauses do not apply. There is no reimbursement for medical expenses abroad or trip cancellation due to health reasons.

Is the Marriott Bonvoy Bold rental car coverage primary or secondary?

Inside the United States, coverage is secondary — your personal auto insurance pays first, and this card covers the remainder. Outside the United States, coverage is primary: the card pays before any other insurance applies. You must decline the rental company's CDW in both cases.

What is excluded from Marriott Bonvoy Bold travel insurance?

The card excludes trip cancellation, trip interruption, emergency medical coverage abroad, trip delay reimbursement, missed connection benefits, and evacuation or repatriation insurance. Travel & Emergency Assistance is available 24/7 but provides referrals only — all costs remain the cardholder's responsibility.

Does the Marriott Bonvoy Bold cover trip cancellation?

No. The Marriott Bonvoy Bold does not include trip cancellation or interruption coverage. For protection on non-refundable travel costs, you would need to purchase a separate travel insurance policy.

Does the Marriott Bonvoy Bold have trip delay protection?

No. Trip delay reimbursement is not included in this card's Guide to Benefits. Travel insurance is limited to baggage delay (after a 6-hour wait, up to $100/day for 3 days) and lost luggage reimbursement (up to $3,000 per traveler).

What does the Marriott Bonvoy Bold rental car CDW cover?

The CDW covers collision damage, theft, loss-of-use charges, administrative fees, and towing to the nearest repair facility, up to $60,000. It does not cover liability, personal belongings in the vehicle, or injury to anyone. Exotic vehicles over $125,000, antique cars, motorcycles, and rentals over 31 days are excluded.

What does the Marriott Bonvoy Bold card actually cover?

Chase·$0/year·Visa Signature·Virginia Surety Company, Inc. (an Assurant company)

Pauline LauroreAuthor of HelloSafe's card insurance reviewsUpdated July 7, 20268 min read

1,2/5Independent review · verified July 2026

Travel Insurance

0,8

Car Rental

2,0

Protection

2,0

Our Verdict · Travel Insurance

Our take on travel insurance for the Chase Marriott Bonvoy Bold

Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews

The Marriott Bonvoy Bold covers the basics and not much more on the travel insurance front. Baggage delay pays $100/day for up to 3 days when checked luggage is held for more than 6 hours. Lost luggage reimburses up to $3,000 per covered traveler — New York residents are capped at $2,000 per bag. Travel Accident Insurance provides up to $500,000 for accidental death or dismemberment on covered transit, plus $100,000 for 24-hour travel accidents. Everything else is missing: no trip cancellation, no medical coverage abroad, no trip delay. Travel & Emergency Assistance connects you to referrals around the clock but covers no actual costs.

What works on travel

Lost luggage reimbursement up to $3,000 per covered traveler
Baggage delay coverage kicks in after 6 hours, up to $100/day for 3 days
Travel Accident Insurance up to $500,000 (Common Carrier) and $100,000 (24-hour travel)
No annual fee for what coverage exists

Where travel breaks down

No trip cancellation or trip interruption coverage
No emergency medical coverage abroad
No trip delay reimbursement
No missed connection benefit
No evacuation or repatriation coverage
Travel assistance is coordination only — all costs remain the cardholder's responsibility

Our methodology

Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.

Travel Insurance · 11 guarantees

What does Chase Marriott Bonvoy Bold Travel Insurance actually cover?

Trip cancellation and interruption are not covered by this card.

No emergency medical coverage abroad. Travel & Emergency Assistance provides medical referrals only — all costs remain the cardholder's responsibility.

Emergency transportation assistance can coordinate arrangements, but all costs are the cardholder's responsibility. No repatriation insurance.

No trip interruption reimbursement.

Trip delay reimbursement is not included in this card's Guide to Benefits.

No missed connection benefit.

No early return coverage.

Maximum $300 total (3 days at $100/day). Report delay to the carrier before leaving the airport.

Covers emergency purchases of essential personal items when checked baggage is delayed more than 6 hours by a common carrier.

What's not covered

Carry-on baggage
Jewelry, cameras, electronic equipment
Hearing aids, prosthetic devices
Recreational equipment

Sub-limits: $500 for jewelry/watches, $500 for cameras/electronics. New York residents: $2,000 per bag, $10,000 for all covered travelers per trip.

Reimburses the difference between actual cash value and carrier reimbursement for lost, damaged, or stolen checked or carry-on baggage.

What's not covered

Documents, money, securities, tickets, travelers' checks
Furs
Items inadvertently left behind on the carrier

No personal liability coverage abroad. Travel Accident Insurance covers accidental death or dismemberment only.

No hotel theft protection.

Policy document

We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?

Report an error Send updated PDF

Coverage Radar

Where the Chase Marriott Bonvoy Bold wins, where it loses

Coverage snapshot for this tab — click any layer to highlight its scores.

Baggage: above the market average

Trip Cancel: not covered by this card

Medical: not covered by this card

Evacuation: not covered by this card

Compare

Marriott Bonvoy BoldThis card1.2/5?

$0/yr

With travel insuranceIdeal

Complete coverage · 5.0 / 5

Premium card avg.

$167 avg. annual fee

Click a layer to highlight its scores on the radar.

Side-by-side comparison

How the Chase Marriott Bonvoy Bold stacks up against the alternatives

Same 5 coverage dimensions, ranked head-to-head against the cards most Marriott Bonvoy Bold shoppers also consider.

Card	This card Marriott Bonvoy Bold Chase · $0/yr 1.2/5?	Sapphire Reserve Chase · $795/yr 3.9/5?	Autograph Journey Wells Fargo · $95/yr 2.7/5?	Sapphire Reserve Business Chase · $795/yr 3.7/5?
Trip cancellation Per person, per trip cap	Not covered Cover this gap →	$10,000 per person 13 covered reasons	$15,000 per traveler 7 covered reasons	$10,000 per person All prepaid travel
Emergency medical Hospital bills abroad	Not covered Cover this gap →	$2,500 \| $50 deductible $50 deductible	N/A	$2,500 Reimbursement only
Emergency evacuation Air ambulance + repatriation	Not covered Cover this gap →	$100,000 \| pre-auth required Pre-authorization required	N/A	$100,000 Pre-authorization required
Trip delay trigger Hours before benefits kick in	Not covered Cover this gap →	$500 after 6 hours Trigger: 6 hours	N/A	6h / $500 Trigger: 6 hours or overnight
Trip interruption Covered amount	Not covered Cover this gap →	$10,000 per person Shared limit with cancellation	$15,000 per traveler Same 7 reasons as cancel	$10,000 per person All prepaid travel

StrongLimited / misleadingNot covered

Data verified against each card's Guide to Benefits, May 2026.

Card Benefit Services

1-800-349-2634

Covered under card benefits · 24/7

Travel & Emergency Assistance

001-214-503-2951 (collect)

Service coordination only — all costs at cardholder's expense · 24/7

Benefit administrator: Card Benefit Services

Claims & pre-authorizations

How to file a claim

Call or go online

Contact Card Benefit Services at 1-800-349-2634 or visit chasecardbenefits.com. Report most claims within 20 days of the incident.

Gather documents

Collect your card statement (last 4 digits), original receipts, and any carrier or police reports relevant to your claim.

Submit your claim

Submit all required documents within 90 days of the incident or as soon as reasonably possible.

Visit chasecardbenefits.com or call 1-800-349-2634. For most benefits, report the incident within 20 days and submit all documentation within 90 days. Keep your card statement, original receipts, and any carrier or police reports.
Call 1-800-349-2634 in the United States, available 24/7. If you're outside the US, call collect at 001-214-503-2951. For Visa Signature concierge services, call 1-800-953-7392.
The card does not include travel medical insurance or trip cancellation, so pre-existing condition clauses do not apply. There is no reimbursement for medical expenses abroad or trip cancellation due to health reasons.
Inside the United States, coverage is secondary — your personal auto insurance pays first, and this card covers the remainder. Outside the United States, coverage is primary: the card pays before any other insurance applies. You must decline the rental company's CDW in both cases.
The card excludes trip cancellation, trip interruption, emergency medical coverage abroad, trip delay reimbursement, missed connection benefits, and evacuation or repatriation insurance. Travel & Emergency Assistance is available 24/7 but provides referrals only — all costs remain the cardholder's responsibility.
No. The Marriott Bonvoy Bold does not include trip cancellation or interruption coverage. For protection on non-refundable travel costs, you would need to purchase a separate travel insurance policy.
No. Trip delay reimbursement is not included in this card's Guide to Benefits. Travel insurance is limited to baggage delay (after a 6-hour wait, up to $100/day for 3 days) and lost luggage reimbursement (up to $3,000 per traveler).
The CDW covers collision damage, theft, loss-of-use charges, administrative fees, and towing to the nearest repair facility, up to $60,000. It does not cover liability, personal belongings in the vehicle, or injury to anyone. Exotic vehicles over $125,000, antique cars, motorcycles, and rentals over 31 days are excluded.