What does the insurance on my Truist Enjoy Cash card actually cover?

Truist·€0/year·Visa Signature·Virginia Surety Company (Assurant)

Pauline LauroreAuthor of HelloSafe's card insurance reviewsUpdated June 11, 20268 min read

Our Verdict · Travel Insurance

Our opinion on Truist Enjoy Cash Travel Insurance

Pauline Laurore
Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews

Minimal travel protection. You get $250,000 in AD&D coverage if you pay your common carrier ticket with the card, but that's the only real benefit here. No trip cancellation, no medical, no emergency evacuation. If you get sick abroad or your trip gets cancelled, this card won't help.

Our methodology

Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.

Travel Insurance · 11 guarantees

What does Truist Enjoy Cash Travel Insurance actually cover?

Quality, not just caps

No trip cancellation or interruption insurance. This benefit is not included. If your flight is cancelled or you need to cut your trip short due to illness or a covered emergency, all non-refundable costs come out of your own pocket.

No emergency medical or hospital expense coverage. This benefit is not included. A single night in a foreign hospital can cost $5,000 or more. Without separate travel medical insurance, you bear that cost entirely.

No emergency evacuation or repatriation insurance. This benefit is not included. Medical evacuation flights can exceed $50,000 and this card offers no protection against that exposure.

No trip interruption reimbursement. This benefit is not included. If you need to return home early due to a covered reason, you'll pay all change fees and unused prepaid costs yourself.

No trip delay coverage. This benefit is not included. Extended flight delays that force you into a hotel or restaurant meal won't be reimbursed by this card.

No missed connection benefit. This benefit is not included. Rebooking fees and additional expenses from a missed connection are entirely your responsibility.

No early return benefit for family emergencies. This benefit is not included. Last-minute one-way airfare home can be expensive, and this card provides no reimbursement.

No baggage delay reimbursement. This benefit is not included. If your luggage is delayed and you need to buy essentials, this card won't cover those expenses.

No lost or damaged baggage insurance. This benefit is not included. If an airline permanently loses your luggage, reimbursement beyond what the airline offers is not available through this card.

Virginia Surety Company, Inc. provides $250,000 in accidental death and dismemberment (AD&D) coverage for the cardholder, $125,000 for a covered spouse. Coverage activates automatically when you pay the entire common carrier ticket with your Truist Enjoy Cash card. The benefit covers death and a scheduled list of physical losses (loss of limb, sight, speech, hearing). Illness, sickness, and non-accidental causes are explicitly excluded. Dependents under 19 (or under 25 if full-time students) are also eligible. Claims must be reported within 20 days of the incident. Contact cbsi Card Benefit Services at 1-800-397-9010.

What's covered
  • Accidental death: 100% of $250,000 principal sum
  • Loss of both hands or both feet: 100%
  • Loss of sight in both eyes: 100%
  • Loss of one hand and one foot: 100%
  • Loss of speech and hearing: 100%
  • Loss of one hand or foot: 50%
  • Loss of sight in one eye: 50%
  • Loss of thumb and index finger (same hand): 25%
What's not covered
  • Illness or sickness of any kind
  • Suicide or self-inflicted injury
  • War or acts of war
  • Flight on non-scheduled common carrier

No hotel theft coverage. This benefit is not included. Personal belongings stolen from your hotel room are not covered by this card.

We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?

Coverage Radar

Where the Truist Enjoy Cash wins, where it loses

Coverage snapshot for this tab — click any layer to highlight its scores.

Compare

Enjoy CashThis card0.1/5?
€0/yr
With travel insuranceIdeal
Complete coverage · 5.0 / 5
Premium card avg.
$150 avg. annual fee

Click a layer to highlight its scores on the radar.

Side-by-side comparison

How the Truist Enjoy Cash stacks up against the alternatives

Same 5 coverage dimensions, ranked head-to-head against the cards most Enjoy Cash shoppers also consider.

Card
This card
Enjoy Cash

Enjoy Cash

Truist · €0/yr

0.1/5?
Aeroplan

Aeroplan

Chase · €95/yr

3.2/5?
Sapphire Reserve

Sapphire Reserve

Chase · €795/yr

3.9/5?

Trip cancellation

Per person, per trip cap

not included
Cover this gap →
$1,500 per person

All prepaid travel

$10,000 per person

13 covered reasons

Emergency medical

Hospital bills abroad

not included
Cover this gap →
$2,500

Reimbursement only

$2,500 | $50 deductible

$50 deductible

Emergency evacuation

Air ambulance + repatriation

not included
Cover this gap →
$100,000

Pre-auth required

$100,000 | pre-auth required

Pre-authorization required

Trip delay trigger

Hours before benefits kick in

not included
Cover this gap →
12h / $500

Trigger: 12 hours

$500 after 6 hours

Trigger: 6 hours

Rental CDW

Primary or secondary

not included
Cover this gap →
Secondary / $75,000

Secondary CDW

Primary / $75,000

Primary coverage

StrongLimited / misleadingNot covered

Data verified against each card's Guide to Benefits, May 2026.

Cardholder reviews

What cardholders say about the Truist Enjoy Cash

MT

Marcus T.

2026-03-15

Best no-fee card for everyday spending

I use this card exclusively for gas and groceries. The 3% on gas and 2% on groceries is hard to beat for a card with zero annual fee and zero foreign transaction fees. I took it to Europe last year and paid nothing extra on any purchase.

DL

Deborah L.

2026-01-28

Found out about the CDW gap the hard way

I assumed my Visa Signature card would cover rental car damage. Most do. I was wrong. When I had a minor fender bender in a rental, Truist told me there's no CDW on this card. Cost me $900. Read the benefits guide before you travel with this one.

JR

James R.

2025-11-10

Roadside Dispatch works, but $69.95 adds up

Called roadside dispatch twice this year. Service was fast and reliable both times. But $69.95 per call is steep. That's $140 in a year. I thought it was included like a membership benefit. It's not. Still a decent cash back card, just don't count on the extras.

Emergency · Card assistance line

How to contact Truist Enjoy Cash assistance?

1-800-992-6029

collect: 1-804-673-1675

Benefit administrator: Virginia Surety Company, Inc. (Travel Accident Insurance underwriter) | cbsi Card Benefit Services, Plan Administrator, 550 Mamaroneck Ave Suite 309, Harrison NY 10528 | Roadside Dispatch: Cross Country Motor Club, Inc. d/b/a Agero

How to file a Truist Enjoy Cash claim

1

Identify the benefit: Travel Accident Insurance is the only insured benefit on this card

2

For Travel Accident claims, contact cbsi Card Benefit Services within 20 days of the incident: 1-800-397-9010 (US) or 303-967-1093 (international collect)

3

Confirm the full common carrier ticket was charged to the Truist Enjoy Cash card before the incident

4

Submit requested documentation to cbsi; Virginia Surety Company, Inc. will review under policy VSC-VCC-01

5

For Roadside Dispatch, call 1-800-847-2869. This is a pay-per-use service, not an insurance claim

FAQ

What people ask about the Truist Enjoy Cash

  • Yes, but in a very limited way. The card includes $250,000 in Travel Accident Insurance (accidental death and dismemberment only) when you pay your full common carrier ticket with the card. That's it. There is no trip cancellation, no trip delay, no medical coverage, and no emergency evacuation. The Travel and Emergency Assistance line at 1-800-992-6029 is a referral service. They'll help you find a local doctor or arrange transport logistics, but all costs are yours to pay.
  • No. The Truist Enjoy Cash card does not include any collision damage waiver (CDW) or rental car insurance. If you rent a car with this card, you're responsible for any damage or theft. Either purchase the CDW at the rental counter or confirm your personal auto insurance covers rentals before declining it.
  • None. The Truist Enjoy Cash card does not offer purchase protection, extended warranty, cell phone protection, price protection, or return protection. It is a straightforward cash back card. If purchase coverage matters to you, you'd need a different card or a separate insurance policy.
  • Yes. There are no foreign transaction fees on the Truist Enjoy Cash card. Every international purchase is charged at the standard exchange rate with no added percentage on top. This makes it a reasonable choice for spending abroad, though keep in mind it offers no travel insurance if something goes wrong on your trip.
  • The card includes access to Visa's Roadside Dispatch program, a pay-per-use service with no subscription. Call 1-800-847-2869 and you'll be connected to Agero (Cross Country Motor Club). The flat rate is $69.95 per dispatch, covering standard services like towing up to 5 miles, jump-start, tire change, lockout service, and fuel delivery. You're told the fee before they send help. There's no annual fee or pre-enrollment required.
  • Yes, absolutely. The Truist Enjoy Cash card offers no medical coverage abroad. The Travel Accident Insurance only covers accidental death and dismemberment. Sickness and illness are explicitly excluded. If you travel internationally, a standalone travel medical insurance policy or a credit card with broader travel benefits is strongly recommended.
  • No. The Truist Enjoy Cash card does not include cell phone protection, regardless of whether you pay your monthly bill with it. If your phone is stolen or damaged, you'll need to rely on your carrier's insurance plan, a third-party warranty, or homeowners/renters insurance for coverage.
Not just Truist

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IMA Assurances

Travel insurance that picks up exactly where your card stops.

Secure Gold

by IMA Assurances

From€1/day

WITH HELLOSAFE

Trip cancellation

€10,000

Medical fees abroad

€600,000

Medical repatriation

Actual costs

Trip interruption

€2,000

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