What does the insurance on my Crypto.com Visa Card actually cover?

Crypto.com·CA$0/year·Visa

Pauline LauroreAuthor of HelloSafe's card insurance reviewsUpdated June 25, 20268 min read

Our Verdict · Travel Insurance

Our take on travel insurance for the Crypto.com Visa

Pauline Laurore
Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews

The Crypto.com Visa Card carries no travel insurance. It is a prepaid, reloadable Visa issued by Digital Commerce Bank with no certificate of insurance — no emergency medical, no trip cancellation or interruption, no flight or baggage delay, no lost-baggage and no travel-accident coverage. The lounge 'travel experiences' on higher CRO-staked tiers are a perk, not insurance.

Where travel breaks down
  • No emergency medical coverage abroad
  • No trip cancellation or interruption coverage
  • No flight/baggage delay or lost-baggage coverage
  • No travel-accident or hotel-theft coverage
  • No certificate of insurance exists for this card
Our methodology

Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.

Travel Insurance · 11 guarantees

What does Crypto.com Visa Travel Insurance actually cover?

Quality, not just caps

Trip cancellation is not covered. The Crypto.com Visa Card is a prepaid Visa with no card insurance program and no certificate of insurance.

Emergency medical and hospital expenses abroad are not covered. This prepaid card carries no travel medical insurance — you would need a standalone travel medical policy.

Emergency medical evacuation and repatriation are not covered by this card.

Trip interruption is not covered; the card includes no travel insurance benefits.

Flight or other travel-delay expenses are not covered by this prepaid card.

Missed connection is not covered; no travel insurance applies to this card.

Early return / return-home coverage is not provided.

Baggage-delay coverage is not provided by this card.

Lost or stolen baggage is not covered; the card has no baggage insurance.

There is no common-carrier travel-accident (AD&D) benefit and no personal liability coverage on this card.

Hotel burglary / in-room theft is not covered.

Crypto.com Canada – Cards (https://crypto.com/ca/cards/); Crypto.com Help Center – Prepaid Visa Cardholders Canada (https://help.crypto.com/en/collections/2612088); Digital Commerce Bank Prepaid Cardholder Agreement – Midnight Blue (crypto.com/document/cad_card_cro_locked_0, via Web Archive); Prince of Travel – Crypto.com Visa Card guide (https://princeoftravel.com/guides/crypto-com-visa-card/).

Policy document

We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?

Coverage Radar

Where the Crypto.com Visa wins, where it loses

Coverage snapshot for this tab — click any layer to highlight its scores.

Compare

VisaThis card0.1/5?
$0/yr
With travel insuranceIdeal
Complete coverage · 5.0 / 5
Premium card avg.
$150 avg. annual fee

Click a layer to highlight its scores on the radar.

Side-by-side comparison

How the Crypto.com Visa stacks up against the alternatives

Same 5 coverage dimensions, ranked head-to-head against the cards most Visa shoppers also consider.

Card
This card
Visa

Visa

Crypto.com · $0/yr

0.1/5?
Rewards World Elite Mastercard

Rewards World Elite Mastercard

BMO · $150/yr

4.3/5?
WestJet World Elite Mastercard

WestJet World Elite Mastercard

RBC · $139/yr

4.1/5?

Trip cancellation

Per person, per trip cap

$2,500 / person ($5,000 / account)

$0 deductible

$1,500 per person

Charged to card or WestJet dollars

Emergency medical

Hospital bills abroad

$2,000,000 (under 65, first 21 days)

First 21 days only

Unlimited

No dollar ceiling

Emergency evacuation

Air ambulance + repatriation

Actual cost (pre-authorization required)

Pre-authorization required

Within medical

Air ambulance pre-authorized

Trip delay trigger

Hours before benefits kick in

$500 / account / trip (6h+ delay)

Trigger: 6 hours

4h / $500

$250 per day

Rental CDW

Primary or secondary

Up to $65,000 MSRP, primary

Primary coverage

Primary / actual cash value

Primary coverage

StrongLimited / misleadingNot covered

Data verified against each card's Guide to Benefits, May 2026.

Emergency · Card assistance line

How to contact Crypto.com Visa assistance?

The Crypto.com Visa Card has no insurance program, so there is no insurance claims line or benefit administrator. The contacts below are for card and account servicing only.

Crypto.com customer service

1-844-707-7788

Standard call rates · For card, app and account questions (not insurance).

Digital Commerce Bank (card issuer)

1-844-836-6040

Standard call rates · Issuer of the prepaid card; for issuer-related questions.

Benefit administrator: None — no card insurance is underwritten on this card.

FAQ

What people ask about the Crypto.com Visa

  • No. The Crypto.com Visa Card is a prepaid, reloadable Visa issued by Digital Commerce Bank and it carries no travel insurance — no emergency medical, trip cancellation/interruption, flight or baggage delay, lost-baggage or travel-accident coverage. There is no certificate of insurance for this card.
  • No. The card has no travel, rental car or purchase-protection insurance of any kind. Its only consumer safeguard is Visa's standard zero-liability fraud protection, which is a payment-network feature, not a card-insurance benefit.
  • Those perks appear only on higher tiers that require staking CRO, and they are travel perks (e.g. Priority Pass lounge access), not insurance. The base Midnight Blue card has neither. Crypto.com cut most travel-adjacent benefits back in 2022.
  • No. You would have no coverage from the card. For medical emergencies abroad, cancellation or interruption you would need a standalone travel insurance policy purchased before you travel.
  • No. There is no collision/loss damage waiver (CDW), liability, roadside or personal-effects coverage. If you rent a car you must buy the rental company's protection or hold a separate policy.
  • No. The card offers no purchase protection, extended warranty, mobile-device, price or return protection.
  • Funds loaded to the card are not CDIC insured. The card is issued by Digital Commerce Bank; review the Cardholder Agreement for the current terms on funds, fees and limits.
  • The Digital Commerce Bank Prepaid Cardholder Agreement (Midnight Blue) attached to this page sets out the fees, limits and terms. There is no insurance certificate because the card has no insurance program.
Not just Crypto.com

Other cards worth considering

Visa is a strong choice — but depending on what you prioritize, one of these may suit you better.

Rewards World Elite Mastercard

Rewards World Elite Mastercard

BMO

See Rewards World Elite Mastercard review
WestJet World Elite Mastercard

WestJet World Elite Mastercard

RBC

See WestJet World Elite Mastercard review
Aeroplan Reserve

Aeroplan Reserve

American Express

See Aeroplan Reserve review
Aeroplan Visa Infinite

Aeroplan Visa Infinite

CIBC

See Aeroplan Visa Infinite review

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