Non-refundable prepaid expenses reimbursed when cancellation results from illness, injury, death, military orders, severe weather, or carrier insolvency. File within 20 days, submit docs within 90 days.
USAA·$35/year·Visa·Federal Insurance Company (Chubb) via eClaimsLine

Our Verdict · Travel Insurance
The Secured Visa Platinum keeps travel coverage intentionally lean. Trip cancellation up to $1,500 per person covers the essentials, and the $1.5 million AD&D benefit on common carriers is genuinely strong for a secured card. That said, there is no trip delay, no interruption reimbursement, no medical coverage abroad, and no evacuation assistance. Baggage delay triggers at 6 hours, with actual costs reimbursed. This is a card built for building credit, not for replacing travel insurance.
Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.
Travel Insurance · 11 guarantees
Quality, not just caps
Full trip cost must be charged to the card Covers cardholder and eligible family members on the same itinerary Notify eClaimsLine within 20 days of cancellation Submit documentation within 90 days
Non-refundable prepaid expenses reimbursed when cancellation results from illness, injury, death, military orders, severe weather, or carrier insolvency. File within 20 days, submit docs within 90 days.
Emergency medical coverage abroad is not included. Hospital bills and treatment costs incurred outside the US are entirely your responsibility.
Medical evacuation is not covered. Emergency transport home is fully at your expense.
Trip interruption reimbursement is not available on this card.
Trip delay coverage is not available. Meals, hotels, and other expenses during a delayed departure are not covered.
Missed connection coverage is not available on this card.
Early return coverage is not included with this card.
Delay must be 6 hours or more Applies to checked bags on a common carrier Travel must have been purchased with the card
Reimburses reasonable essential purchases (clothing, toiletries, medications) when checked bags are delayed 6 or more hours on a common carrier.
Permanently lost or stolen luggage is not covered. The baggage delay benefit applies only when bags are delayed, not permanently lost.
Full fare must be charged to the card Covers cardholder and eligible family members on the same trip Benefit amount varies by type of loss (death, limb, sight)
Accidental death and dismemberment coverage up to $1.5 million when travel fare on a common carrier is paid in full with the card.
Hotel theft protection is not included with this card.
We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?
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Side-by-side comparison
Same 5 coverage dimensions, ranked head-to-head against the cards most Secured Visa Platinum shoppers also consider.
| Card | This card Secured Visa Platinum USAA · $35/yr 2.0/5? | Aeroplan Chase · $95/yr 3.2/5? | Sapphire Reserve Chase · $795/yr 3.9/5? | |
|---|---|---|---|---|
Trip cancellation Per person, per trip cap | $1,500 / person | $1,500 per person All prepaid travel | $10,000 per person 13 covered reasons | |
Emergency medical Hospital bills abroad | Not covered Cover this gap → | $2,500 Reimbursement only | $2,500 | $50 deductible $50 deductible | |
Emergency evacuation Air ambulance + repatriation | Not covered Cover this gap → | $100,000 Pre-auth required | $100,000 | pre-auth required Pre-authorization required | |
Trip delay trigger Hours before benefits kick in | Not covered Cover this gap → | 12h / $500 Trigger: 12 hours | $500 after 6 hours Trigger: 6 hours | |
Rental CDW Primary or secondary | Up to $50,000 | Secondary / $75,000 Secondary CDW | Primary / $75,000 Primary coverage |
Data verified against each card's Guide to Benefits, May 2026.
Real feedback on customer service, claims handling, and card benefits from USAA cardholders 312 reviews
Verified USAA Member
Solid card for rebuilding credit
USAA's customer service is top notch and their fraud protection goes above and beyond. I've been a member for years and they always take care of me. The secured card helped me rebuild my credit while keeping real benefits like the rental car coverage.
Military Cardholder
Cell phone protection alone is worth it
For a $35 annual fee secured card, the insurance benefits are solid. I pay my phone bill with this card every month and the $1,000 cell phone protection gives me peace of mind without paying for a separate plan. The no foreign transaction fee is a bonus for deployments.
USAA Member
Claims process needs improvement
The card benefits look good on paper but the claims process is slow. I filed a purchase protection claim and it took over a month to get a decision. Documentation requirements are excessive and follow-up is inconsistent.
All benefit claims are handled through eClaimsLine, the Chubb-managed administrator for USAA card benefits. Available 24/7.
U.S. Claims Line
1-844-288-2141
Toll-free · 24/7
International Claims Line
1-804-673-1164
Call collect · 24/7
Benefit administrator: eClaimsLine (eclaimsline.com) — Federal Insurance Company (Chubb)
Claims & pre-authorizations
How to file a claim
Report within 20 days
Call eClaimsLine at 1-844-288-2141 (U.S.) or 1-804-673-1164 (international, collect) within 20 days of the covered event to open your claim.
Gather your documentation
Collect itemized receipts, proof of payment with the card, and supporting documents: medical reports, police reports, airline delay notices, or rental agreements as applicable.
Submit within 90 days
Complete and submit your claim form with all required documentation within 90 days of the event date.
Track your claim
Monitor your claim status online at eclaimsline.com or by calling the same number.
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