What does the insurance on my MBNA True Line Mastercard card actually cover?

MBNA·CA$0/year·Mastercard·TD Home and Auto Insurance Company

Pauline LauroreAuthor of HelloSafe's card insurance reviewsUpdated June 25, 20268 min read

Our Verdict · Travel Insurance

Our opinion on MBNA True Line Mastercard Travel Insurance

Pauline Laurore
Expert review · Pauline LauroreAuthor of HelloSafe's card insurance reviews

The MBNA True Line Mastercard carries no travel insurance whatsoever — no emergency medical, trip cancellation or interruption, travel/baggage delay, lost baggage, travel accident or hotel theft coverage. It is a low-interest card, not a travel card.

Our methodology

Every score is derived from official bank documents: terms and conditions, benefit guides, and claim procedures. No commercial relationship influences our ratings.

Travel Insurance · 11 guarantees

What does MBNA True Line Mastercard Travel Insurance actually cover?

Quality, not just caps

The True Line Mastercard does not include trip cancellation insurance; non-refundable costs of a cancelled trip are not reimbursed.

There is no emergency medical or hospital coverage abroad on this card; medical costs while travelling are your responsibility.

Emergency medical evacuation and repatriation are not covered by this card.

Trip interruption is not covered; the cost of cutting a trip short is not reimbursed.

Travel and flight delay expenses (meals, hotel) are not covered by this card.

Missed connection costs are not covered by this card.

Early return expenses are not covered by this card.

Baggage delay is not covered by this card.

Lost or stolen baggage is not covered by this card.

There is no common carrier travel accident (AD&D) coverage on this card.

Theft of belongings from a hotel room is not covered by this card.

Policy document 1
Policy document 2

We source benefits from official card guides, but PDFs are sometimes hard to obtain or update. Spotted something off?

Coverage Radar

Where the MBNA True Line Mastercard wins, where it loses

Coverage snapshot for this tab — click any layer to highlight its scores.

Compare

True Line MastercardThis card0.3/5?
$0/yr
With travel insuranceIdeal
Complete coverage · 5.0 / 5
Premium card avg.
$150 avg. annual fee

Click a layer to highlight its scores on the radar.

Side-by-side comparison

How the MBNA True Line Mastercard stacks up against the alternatives

Same 5 coverage dimensions, ranked head-to-head against the cards most True Line Mastercard shoppers also consider.

Card
This card
True Line Mastercard

True Line Mastercard

MBNA · $0/yr

0.3/5?
Rewards World Elite Mastercard

Rewards World Elite Mastercard

BMO · $150/yr

4.3/5?
WestJet World Elite Mastercard

WestJet World Elite Mastercard

RBC · $139/yr

4.1/5?

Trip cancellation

Per person, per trip cap

$2,500 / person ($5,000 / account)

$0 deductible

$1,500 per person

Charged to card or WestJet dollars

Emergency medical

Hospital bills abroad

$2,000,000 (under 65, first 21 days)

First 21 days only

Unlimited

No dollar ceiling

Emergency evacuation

Air ambulance + repatriation

Actual cost (pre-authorization required)

Pre-authorization required

Within medical

Air ambulance pre-authorized

Trip delay trigger

Hours before benefits kick in

$500 / account / trip (6h+ delay)

Trigger: 6 hours

4h / $500

$250 per day

Rental CDW

Primary or secondary

Up to $65,000 MSRP, primary

Primary coverage

Primary / actual cash value

Primary coverage

StrongLimited / misleadingNot covered

Data verified against each card's Guide to Benefits, May 2026.

Emergency · Card assistance line

How to contact MBNA True Line Mastercard assistance?

Purchase Assurance and Extended Warranty are administered by Global Excel Management Inc. on behalf of TD Home and Auto Insurance Company (group policy TGV012).

Claims — Canada & U.S. (toll-free)

1-866-520-8827

24/7

Claims — elsewhere (call collect)

+1-519-742-9356

24/7

Benefit administrator: Global Excel Management Inc.

How to make a Purchase Assurance or Extended Warranty claim

1

Notify Global Excel promptly

Report your loss to the claims administrator, Global Excel Management Inc., as soon as you learn of it — and within 30 days of the event. Call 1-866-520-8827 toll-free from Canada or the U.S., or +1-519-742-9356 locally or collect from elsewhere.

2

Complete the claim form

Global Excel will send you a claim form within 15 days of receiving your notice of claim. If you don't receive it, send a written description of the loss and your proof of loss to the Operations Centre.

3

Submit your proof of loss

Send the completed claim form together with written proof of loss — including the merchant receipt and the Mastercard sales receipt — within 90 days of the date the claim arises.

4

Receive your payment

Once your claim is approved, payment is made within 60 days of receipt of satisfactory proof of loss.

FAQ

What people ask about the MBNA True Line Mastercard

  • No. The True Line Mastercard carries no travel insurance — there is no emergency medical coverage abroad, no trip cancellation or interruption, no flight or baggage delay, no lost baggage and no travel accident coverage. It is a low-interest card, not a travel card, so you would need a separate travel insurance policy when you travel.
  • No. The card provides no rental car collision/loss damage waiver (CDW), no liability, no roadside assistance and no personal effects or personal accident coverage. The ~10% discount on the base rate at Avis or Budget is a price discount, not insurance.
  • Only two benefits: Purchase Assurance and Extended Warranty. Both are provided by TD Home and Auto Insurance Company under group policy TGV012 and administered by Global Excel Management Inc.
  • When you charge the full cost of an eligible new item to your card, Purchase Assurance protects it against theft or damage for 90 days from the date of purchase, anywhere in the world. The item is repaired, replaced or reimbursed at the purchase price (excluding taxes), up to a lifetime maximum of $60,000 per account. Computers are limited to $1,000 per loss and jewellery/fine art to $500 per item.
  • Extended Warranty doubles the original manufacturer's warranty for repair services, up to one additional year, on eligible items charged in full to the card. Manufacturer's warranties of 5 years or less are covered automatically; longer warranties must be registered with the Operations Centre within one year of purchase.
  • The insurer is TD Home and Auto Insurance Company (MBNA is a division of The Toronto-Dominion Bank), under group policy TGV012. Claims and assistance are handled by Global Excel Management Inc. at 1-866-520-8827 (Canada/U.S.) or +1-519-742-9356 (collect, elsewhere).
  • Notify Global Excel as soon as you learn of a loss and within 30 days of the event by calling 1-866-520-8827. You'll receive a claim form within 15 days; return it with your proof of loss (including your receipts) within 90 days of the date the claim arises. Approved claims are paid within 60 days.
  • No. The True Line Mastercard has a $0 annual fee, and no separate fee is charged for the Purchase Assurance and Extended Warranty benefits.
Not just MBNA

Other cards worth considering

True Line Mastercard is a strong choice — but depending on what you prioritize, one of these may suit you better.

Rewards World Elite Mastercard

Rewards World Elite Mastercard

BMO

See Rewards World Elite Mastercard review
WestJet World Elite Mastercard

WestJet World Elite Mastercard

RBC

See WestJet World Elite Mastercard review
Aeroplan Reserve

Aeroplan Reserve

American Express

See Aeroplan Reserve review
Aeroplan Visa Infinite

Aeroplan Visa Infinite

CIBC

See Aeroplan Visa Infinite review

Find your ideal travel insurance

Tell us about your trip and get a tailored recommendation.

Step 1 of 3