Is AKC Pet Insurance Worth It? Full Review 2025

Jordan Mitchell
Jordan Mitchell
updated on May 26, 2025
AKC
On our comparison tool
3.7
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Our Expert's Review of AKC

AKC Pet Insurance, underwritten by Independence American Insurance Company, stands out on the US pet insurance market for its highly modular CompanionCare contract, offering customizable coverage for dogs and cats. The policy features flexible formulas—owners can adjust annual limits, deductibles, and co-insurance rates—while optional add-ons allow coverage for hereditary conditions, wellness care, dental prevention, breeding complications, behavioral therapy, and pre-existing conditions after a 365-day continuous coverage wait. Standard annual and per-incident payout caps apply (amount varies per contract); owners should check their individual declarations. AKC is positioned as one of the few US insurers to cover pre-existing conditions (under certain conditions and in some states), setting it apart from competitors like Trupanion or Embrace but with a lower Trustpilot rating (3.6/5 from over 1,000 reviews). Preventative care budgets are only accessible through optional Defender packages (up to $150/year), while reimbursement rates and deductibles are set per policy. AKC suits owners of purebred animals, puppies or kittens, those needing coverage for hereditary disorders, or seeking flexibility and digital management tools; it's also relevant for budget-minded owners who want to tailor both price and protection. Independence American Insurance Company is well established in the US market, and client feedback highlights highly responsive and knowledgeable customer service; however, claim processing times and approval rates are variable—some see prompt handling, others report complex disputes and delays. Overall, AKC offers robust, personalized coverage but a track record that’s more mixed than some higher-rated US providers.

  • Highly customizable plans with flexible limits and deductibles
  • Covers curable pre-existing conditions after 365 days (in select states)
  • Optional add-ons for hereditary, dental, breeding, prevention, behavior
  • Quick online claims submission and digital management tools
  • 24/7 veterinary helpline for policyholders
  • Partnered with American Kennel Club, strong canine expertise
  • Excellent, proactive customer service praised by many clients
  • Lower Trustpilot rating (3.6/5) versus main competitors
  • Noticeable rate of claim denials for pre-existing or documentation issues
  • Premiums can rise sharply, sometimes without advance notice
  • Preventive care and dental only with extra paid options
  • Processing delays or disputes in some reimbursement cases
Table of Contents
  • AKC Guarantees
  • AKC exclusions
  • AKC Rates
  • AKC Support
  • Customer feedback on AKC
  • How to contact AKC?
  • FAQ
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AKC Guarantees

AKC Pet Insurance stands out for its highly customizable CompanionCare coverage, allowing clients to select core protection (accident/illness) and layer optional add-ons (wellness, hereditary conditions, dental, reproduction, alternative therapies) to match each pet’s needs. The co-insurance rates, annual deductible, and annual reimbursement limits are all client-selected, offering flexibility, though specifics depend on the individualized Declarations Page—making it essential for clients to review their documents for precise figures. AKC’s main advantage is industry-leading coverage of both curable and incurable pre-existing conditions after 365 days of continuous enrollment, plus unique options for wellness/preventive care, behavior, hereditary, and breeder/reproduction risks. However, major preventive/dental care, congenital/hereditary illnesses, or reproduction are excluded from the base and require extra-cost options; exclusions also impact bilateral conditions, non-medically necessary costs, and there are notable waiting periods for many benefits. In summary, AKC’s modular plans offer rare breadth and flexibility, but total protection requires careful selection, and clients should verify terms as many limitations and exclusions apply.

Name of GuaranteeCompanionCare (Base Plan)Defender (Wellness)DefenderPlus (Extended Wellness)SupportPlusExamPlusAlternativePlusHereditaryPlusBreeder Coverage
Formula PositioningCustomizable, accident/illness core, add-onsWellness add-onEnhanced wellness add-onBereavementExam diagnosticsAlternative/behavioralHereditary/congenitalBreeding & actions
Type of CoverageAccident and illnessPreventative careBroader preventative careDeath/cremationExpanded examsAlternative & behavioralCongenital/hereditaryPregnancy/reproduction
Animals CoveredDogs and catsDogs and catsDogs and catsDogs and catsDogs and catsDogs and catsDogs and catsDogs and cats
Reimbursement Rate (%)Set by user on quote; typical 70–90%N/A (fixed allowance)N/A (higher allowance)N/ASet by base termsSet by base termsSet by base termsSet by base terms
Annual Reimbursement LimitSet by user on quote; range applies$305/year (approx. sum)*$435/year (approx. sum)*$300/yearSet by base terms$1,000/behavior issueSet by base termsSet by base terms
Annual/Per-Incident DeductibleChosen by user, annualNoneNoneNoneAnnual deductibleAnnual deductibleAnnual deductibleAnnual deductible
Age Min/Max for Enrollment – DogsNCNCNCNCNCNCNCNC
Age Min/Max for Enrollment – CatsNCNCNCNCNCNCNCNC
Health Questionnaire Needed?NCNCNCNCNCNCNCNC
Waiting Period for Illness14 days standardN/AN/A0 days0 days30 days30 days30 days
Waiting Period for Accident2 days standardN/AN/A0 days0 days30 days30 days30 days
Lifetime Cover If Enrolled?Yes, if continuously renewedYes, if base appliesYes, if base appliesYes, if base appliesYes, if base appliesYes, if base appliesYes, if base appliesYes, if base applies
Vet Consults (routine, emergency etc.)Covered if medically necessaryNot covered; only baseNot covered; only baseNot coveredIncluded (diagnostics)Covered like baseCovered like baseCovered like base
Prescription MedicationsYes, if prescribed for covered eventNot coveredNot coveredNot coveredCovered like baseCovered like baseCovered like baseCovered like base
HospitalizationYes, coveredNot coveredNot coveredNot coveredCovered like baseCovered like baseCovered like baseCovered like base
Ambulance FeesYes, animal ground ambulance coveredNot coveredNot coveredNot coveredCovered like baseCovered like baseCovered like baseCovered like base
Surgery, AnesthesiaYes, coveredNot coveredNot coveredNot coveredCovered like baseCovered like baseCovered like baseCovered like base
Scans/Imaging (CT, MRI, Ultrasound)Yes, coveredNot coveredNot coveredNot coveredCovered like baseCovered like baseCovered like baseCovered like base
Laboratory AnalysesYes, coveredSome exams in wellness capMore exams in capNot coveredCovered like baseCovered like baseCovered like baseCovered like base
RadiotherapyYes, coveredNot coveredNot coveredNot coveredCovered like baseCovered like baseCovered like baseCovered like base
Dental TreatmentAccident-only (broken teeth)Not coveredCleaning and preventive in capNot coveredNot coveredNot coveredNot coveredNot covered
Dental ScalingExcludedNot coveredIncluded in wellness capNot coveredNot coveredNot coveredNot coveredNot covered
Prevention Bundle/Limit & InclusionsNot included~ $305/year: vaccines, routine, microchip~ $435/year: more tests, cleaning, spay/neuterNot coveredNot coveredNot coveredNot coveredNot covered
Alternative Therapy (acupuncture etc.)Covered if medical (optional in base; extra)Not coveredNot coveredNot coveredNot coveredCovered ($1,000/yr for behavioral)Not coveredNot covered
Prescribed Diet/Therapeutic FoodNot covered unless medically necessaryNot coveredNot coveredNot coveredNot coveredNot coveredNot coveredNot covered
Countries Covered / TravelUSA, US territories, CanadaSame as baseSame as baseSame as baseSame as baseSame as baseSame as baseSame as base
Death / CremationNot coveredNot coveredNot covered$300/year capNot coveredNot coveredNot coveredNot covered
EuthanasiaCovered if veterinary-recommendedNot coveredNot coveredNot coveredNot coveredNot coveredNot coveredNot covered
Theft/Loss/RecoveryNot coveredNot coveredNot coveredNot coveredNot coveredNot coveredNot coveredNot covered
Boarding/Kennel FeesNot coveredNot coveredNot coveredNot coveredNot coveredNot coveredNot coveredNot covered
Formula Positioning
CompanionCare (Base Plan)
Customizable, accident/illness core, add-ons
Defender (Wellness)
Wellness add-on
DefenderPlus (Extended Wellness)
Enhanced wellness add-on
SupportPlus
Bereavement
ExamPlus
Exam diagnostics
AlternativePlus
Alternative/behavioral
HereditaryPlus
Hereditary/congenital
Breeder Coverage
Breeding & actions
Type of Coverage
CompanionCare (Base Plan)
Accident and illness
Defender (Wellness)
Preventative care
DefenderPlus (Extended Wellness)
Broader preventative care
SupportPlus
Death/cremation
ExamPlus
Expanded exams
AlternativePlus
Alternative & behavioral
HereditaryPlus
Congenital/hereditary
Breeder Coverage
Pregnancy/reproduction
Animals Covered
CompanionCare (Base Plan)
Dogs and cats
Defender (Wellness)
Dogs and cats
DefenderPlus (Extended Wellness)
Dogs and cats
SupportPlus
Dogs and cats
ExamPlus
Dogs and cats
AlternativePlus
Dogs and cats
HereditaryPlus
Dogs and cats
Breeder Coverage
Dogs and cats
Reimbursement Rate (%)
CompanionCare (Base Plan)
Set by user on quote; typical 70–90%
Defender (Wellness)
N/A (fixed allowance)
DefenderPlus (Extended Wellness)
N/A (higher allowance)
SupportPlus
N/A
ExamPlus
Set by base terms
AlternativePlus
Set by base terms
HereditaryPlus
Set by base terms
Breeder Coverage
Set by base terms
Annual Reimbursement Limit
CompanionCare (Base Plan)
Set by user on quote; range applies
Defender (Wellness)
$305/year (approx. sum)*
DefenderPlus (Extended Wellness)
$435/year (approx. sum)*
SupportPlus
$300/year
ExamPlus
Set by base terms
AlternativePlus
$1,000/behavior issue
HereditaryPlus
Set by base terms
Breeder Coverage
Set by base terms
Annual/Per-Incident Deductible
CompanionCare (Base Plan)
Chosen by user, annual
Defender (Wellness)
None
DefenderPlus (Extended Wellness)
None
SupportPlus
None
ExamPlus
Annual deductible
AlternativePlus
Annual deductible
HereditaryPlus
Annual deductible
Breeder Coverage
Annual deductible
Age Min/Max for Enrollment – Dogs
CompanionCare (Base Plan)
NC
Defender (Wellness)
NC
DefenderPlus (Extended Wellness)
NC
SupportPlus
NC
ExamPlus
NC
AlternativePlus
NC
HereditaryPlus
NC
Breeder Coverage
NC
Age Min/Max for Enrollment – Cats
CompanionCare (Base Plan)
NC
Defender (Wellness)
NC
DefenderPlus (Extended Wellness)
NC
SupportPlus
NC
ExamPlus
NC
AlternativePlus
NC
HereditaryPlus
NC
Breeder Coverage
NC
Health Questionnaire Needed?
CompanionCare (Base Plan)
NC
Defender (Wellness)
NC
DefenderPlus (Extended Wellness)
NC
SupportPlus
NC
ExamPlus
NC
AlternativePlus
NC
HereditaryPlus
NC
Breeder Coverage
NC
Waiting Period for Illness
CompanionCare (Base Plan)
14 days standard
Defender (Wellness)
N/A
DefenderPlus (Extended Wellness)
N/A
SupportPlus
0 days
ExamPlus
0 days
AlternativePlus
30 days
HereditaryPlus
30 days
Breeder Coverage
30 days
Waiting Period for Accident
CompanionCare (Base Plan)
2 days standard
Defender (Wellness)
N/A
DefenderPlus (Extended Wellness)
N/A
SupportPlus
0 days
ExamPlus
0 days
AlternativePlus
30 days
HereditaryPlus
30 days
Breeder Coverage
30 days
Lifetime Cover If Enrolled?
CompanionCare (Base Plan)
Yes, if continuously renewed
Defender (Wellness)
Yes, if base applies
DefenderPlus (Extended Wellness)
Yes, if base applies
SupportPlus
Yes, if base applies
ExamPlus
Yes, if base applies
AlternativePlus
Yes, if base applies
HereditaryPlus
Yes, if base applies
Breeder Coverage
Yes, if base applies
Vet Consults (routine, emergency etc.)
CompanionCare (Base Plan)
Covered if medically necessary
Defender (Wellness)
Not covered; only base
DefenderPlus (Extended Wellness)
Not covered; only base
SupportPlus
Not covered
ExamPlus
Included (diagnostics)
AlternativePlus
Covered like base
HereditaryPlus
Covered like base
Breeder Coverage
Covered like base
Prescription Medications
CompanionCare (Base Plan)
Yes, if prescribed for covered event
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Covered like base
AlternativePlus
Covered like base
HereditaryPlus
Covered like base
Breeder Coverage
Covered like base
Hospitalization
CompanionCare (Base Plan)
Yes, covered
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Covered like base
AlternativePlus
Covered like base
HereditaryPlus
Covered like base
Breeder Coverage
Covered like base
Ambulance Fees
CompanionCare (Base Plan)
Yes, animal ground ambulance covered
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Covered like base
AlternativePlus
Covered like base
HereditaryPlus
Covered like base
Breeder Coverage
Covered like base
Surgery, Anesthesia
CompanionCare (Base Plan)
Yes, covered
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Covered like base
AlternativePlus
Covered like base
HereditaryPlus
Covered like base
Breeder Coverage
Covered like base
Scans/Imaging (CT, MRI, Ultrasound)
CompanionCare (Base Plan)
Yes, covered
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Covered like base
AlternativePlus
Covered like base
HereditaryPlus
Covered like base
Breeder Coverage
Covered like base
Laboratory Analyses
CompanionCare (Base Plan)
Yes, covered
Defender (Wellness)
Some exams in wellness cap
DefenderPlus (Extended Wellness)
More exams in cap
SupportPlus
Not covered
ExamPlus
Covered like base
AlternativePlus
Covered like base
HereditaryPlus
Covered like base
Breeder Coverage
Covered like base
Radiotherapy
CompanionCare (Base Plan)
Yes, covered
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Covered like base
AlternativePlus
Covered like base
HereditaryPlus
Covered like base
Breeder Coverage
Covered like base
Dental Treatment
CompanionCare (Base Plan)
Accident-only (broken teeth)
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Cleaning and preventive in cap
SupportPlus
Not covered
ExamPlus
Not covered
AlternativePlus
Not covered
HereditaryPlus
Not covered
Breeder Coverage
Not covered
Dental Scaling
CompanionCare (Base Plan)
Excluded
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Included in wellness cap
SupportPlus
Not covered
ExamPlus
Not covered
AlternativePlus
Not covered
HereditaryPlus
Not covered
Breeder Coverage
Not covered
Prevention Bundle/Limit & Inclusions
CompanionCare (Base Plan)
Not included
Defender (Wellness)
~ $305/year: vaccines, routine, microchip
DefenderPlus (Extended Wellness)
~ $435/year: more tests, cleaning, spay/neuter
SupportPlus
Not covered
ExamPlus
Not covered
AlternativePlus
Not covered
HereditaryPlus
Not covered
Breeder Coverage
Not covered
Alternative Therapy (acupuncture etc.)
CompanionCare (Base Plan)
Covered if medical (optional in base; extra)
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Not covered
AlternativePlus
Covered ($1,000/yr for behavioral)
HereditaryPlus
Not covered
Breeder Coverage
Not covered
Prescribed Diet/Therapeutic Food
CompanionCare (Base Plan)
Not covered unless medically necessary
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Not covered
AlternativePlus
Not covered
HereditaryPlus
Not covered
Breeder Coverage
Not covered
Countries Covered / Travel
CompanionCare (Base Plan)
USA, US territories, Canada
Defender (Wellness)
Same as base
DefenderPlus (Extended Wellness)
Same as base
SupportPlus
Same as base
ExamPlus
Same as base
AlternativePlus
Same as base
HereditaryPlus
Same as base
Breeder Coverage
Same as base
Death / Cremation
CompanionCare (Base Plan)
Not covered
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
$300/year cap
ExamPlus
Not covered
AlternativePlus
Not covered
HereditaryPlus
Not covered
Breeder Coverage
Not covered
Euthanasia
CompanionCare (Base Plan)
Covered if veterinary-recommended
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Not covered
AlternativePlus
Not covered
HereditaryPlus
Not covered
Breeder Coverage
Not covered
Theft/Loss/Recovery
CompanionCare (Base Plan)
Not covered
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Not covered
AlternativePlus
Not covered
HereditaryPlus
Not covered
Breeder Coverage
Not covered
Boarding/Kennel Fees
CompanionCare (Base Plan)
Not covered
Defender (Wellness)
Not covered
DefenderPlus (Extended Wellness)
Not covered
SupportPlus
Not covered
ExamPlus
Not covered
AlternativePlus
Not covered
HereditaryPlus
Not covered
Breeder Coverage
Not covered
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Good to know

  • All deductible/co-insurance/limit values are fully custom, visible only on the policyholder’s Declarations Page—they can vary widely by pet/owner.
  • Bilateral conditions (e.g., ACL, eyes, hips) are only covered if neither side showed symptoms before policy effect; otherwise, both can be excluded.
  • Pre-existing conditions (curable/uncurable) may be covered—but only after 365 days of uninterrupted coverage, and not in all states.
  • Some waiting periods are long: e.g., 180 days for IVDD and cruciate ligament injuries; 30 days for many special options.
  • Reproductive, hereditary, dental cleaning/scaling, behavioral or wellness/prevention costs are excluded unless the respective option is purchased.
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AKC exclusions

Exclusions under the AKC CompanionCare contract are generally in line with US market standards (pre-existing conditions, experimental treatments, non-medically necessary care), but some distinctions are noteworthy. Bilateral conditions are systematically excluded if one side was affected prior to coverage—this approach is stricter than some competitors, potentially impacting breeds predisposed to such issues. Coverage for hereditary, congenital, reproductive, dental, and preventive care strictly requires relevant add-on options—without these, all related claims are excluded regardless of medical necessity. Claims for expenses incurred outside the US, its territories, or Canada are also excluded, narrowing geographic scope compared to a few global competitors. Non-compliance with annual veterinary visits or preventive care recommendations leads to claim denials, a condition stringently enforced and less commonly detailed with other insurers.

ExclusionsDetails
Medical Exclusions- Pre-existing conditions (prior to waiting period)
- Bilateral conditions (the second side is excluded if one was affected before coverage)
- Hereditary or congenital diseases (unless HereditaryPlus option is taken)
- Preventive care (vaccinations, check-ups, antiparasitics) unless Prevention option
- Dental care except accident-related extractions or dental option
- Sterilization unless dental/prevention option
- Complications from non-compliance with veterinary advice
- Obesity without an underlying medical condition
- Reproductive disorders (unless Breeder Coverage is taken)
- Experimental treatments or medications
Geographic Exclusions- Care outside the US, its territories/possessions, or Canada
- Extended overseas travel (no coverage outside listed areas)
Identification/Administrative- Change of pet ownership (contract not transferable)
- Claims submitted after 180 days from the vet visit
- Insufficient documentation or late submission
Behavioral and Activity Exclusions- Participation in excluded activities (racing, security, etc.)
- Behavioral conditions unless AlternativePlus option is taken
Legal/Fraud/Force Majeure- Fraudulent claims or intentional acts
- Force majeure events
Medical Exclusions
Details
- Pre-existing conditions (prior to waiting period)
- Bilateral conditions (the second side is excluded if one was affected before coverage)
- Hereditary or congenital diseases (unless HereditaryPlus option is taken)
- Preventive care (vaccinations, check-ups, antiparasitics) unless Prevention option
- Dental care except accident-related extractions or dental option
- Sterilization unless dental/prevention option
- Complications from non-compliance with veterinary advice
- Obesity without an underlying medical condition
- Reproductive disorders (unless Breeder Coverage is taken)
- Experimental treatments or medications
Geographic Exclusions
Details
- Care outside the US, its territories/possessions, or Canada
- Extended overseas travel (no coverage outside listed areas)
Identification/Administrative
Details
- Change of pet ownership (contract not transferable)
- Claims submitted after 180 days from the vet visit
- Insufficient documentation or late submission
Behavioral and Activity Exclusions
Details
- Participation in excluded activities (racing, security, etc.)
- Behavioral conditions unless AlternativePlus option is taken
Legal/Fraud/Force Majeure
Details
- Fraudulent claims or intentional acts
- Force majeure events

AKC Rates

Overall, AKC Pet Insurance positions itself at a median to slightly higher price point compared to direct competitors. The flexibility in coverage—from core accident/illness, extended to wellness, hereditary, and breeding conditions—means the premium can quickly rise if multiple options are added, though the essential "CompanionCare" base is priced competitively for average needs. Its unique acceptance of pre-existing conditions after a 365-day wait (subject to state availability) is a strong differentiator, typically found in higher-tiered or more expensive plans elsewhere. As a digital-first provider, AKC achieves some operational cost efficiency, but client feedback and Trustpilot data highlight significant mid-term premium increases, limiting its long-term competitiveness on price. In summary, AKC’s offer suits owners seeking customizable, non-minimalist coverage, but it is not the most economical for basic protection and rate stability.

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Important information

Compare all available options before you buy to ensure you’re getting the most cost-effective AKC Pet Insurance plan for your pet’s needs.

CompanionCare BaseDefender (Wellness)DefenderPlus (Enhanced Wellness)CompanionCare + HereditaryCompanionCare + DefenderPlus + Hereditary
Young cat (2–4 yrs)$15/mo$30/mo$37/mo$21/mo$43/mo
Senior cat (7–8 yrs)$27/mo$42/mo$50/mo$33/mo$58/mo
Small dog (2–4 yrs)$22/mo$37/mo$44/mo$30/mo$50/mo
Large dog (2–4 yrs)$35/mo$52/mo$62/mo$45/mo$74/mo
Senior dog (7–8 yrs)$56/mo$78/mo$90/mo$68/mo$107/mo
Young cat (2–4 yrs)
CompanionCare Base
$15/mo
Defender (Wellness)
$30/mo
DefenderPlus (Enhanced Wellness)
$37/mo
CompanionCare + Hereditary
$21/mo
CompanionCare + DefenderPlus + Hereditary
$43/mo
Senior cat (7–8 yrs)
CompanionCare Base
$27/mo
Defender (Wellness)
$42/mo
DefenderPlus (Enhanced Wellness)
$50/mo
CompanionCare + Hereditary
$33/mo
CompanionCare + DefenderPlus + Hereditary
$58/mo
Small dog (2–4 yrs)
CompanionCare Base
$22/mo
Defender (Wellness)
$37/mo
DefenderPlus (Enhanced Wellness)
$44/mo
CompanionCare + Hereditary
$30/mo
CompanionCare + DefenderPlus + Hereditary
$50/mo
Large dog (2–4 yrs)
CompanionCare Base
$35/mo
Defender (Wellness)
$52/mo
DefenderPlus (Enhanced Wellness)
$62/mo
CompanionCare + Hereditary
$45/mo
CompanionCare + DefenderPlus + Hereditary
$74/mo
Senior dog (7–8 yrs)
CompanionCare Base
$56/mo
Defender (Wellness)
$78/mo
DefenderPlus (Enhanced Wellness)
$90/mo
CompanionCare + Hereditary
$68/mo
CompanionCare + DefenderPlus + Hereditary
$107/mo
  • Prices are monthly estimates for standard deductibles and coinsurance, may vary by location, breed, and chosen limits.
  • “Defender” options are only available as add-ons to a base plan.
  • “Hereditary” covers congenital/genetic conditions, commonly needed for purebreds.
  • Quotes reflect typical pricing for plans purchased directly online in the U.S. in 2024.
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AKC promo codes

AKC Promo CodesDetails
HelloSafe promo code-5% on your quote
HelloSafe promo code
Details
-5% on your quote

Promo codes are subject to change. To get the latest promo codes, please visit our comparison of the best pet insurance offers.

How much will I be reimbursed with AKC?

Veterinary careAverage price (USD)Basic formula (CompanionCare)Wellness option (DefenderPlus)
Consultation/common illness$100Reimbursed up to $80 (excluding deductible)
Out-of-pocket: $20
Not covered
Out-of-pocket: $100
Hospitalization/surgery (e.g., fracture)$1,500Reimbursed up to $1,200 (excluding deductible)
Out-of-pocket: $300
Not covered
Out-of-pocket: $1,500
Castration/Sterilization$300Not covered
Out-of-pocket: $300
Reimbursed $150 (excluding deductible)
Out-of-pocket: $150
Annual routine vaccines$80Not covered
Out-of-pocket: $80
Reimbursed $55 ($15 rabies + $40 others)*
Out-of-pocket: $25
Annual wellness exam$70Not covered
Out-of-pocket: $70
Reimbursed $50 (excluding deductible)
Out-of-pocket: $20
Consultation/common illness
Average price (USD)
$100
Basic formula (CompanionCare)
Reimbursed up to $80 (excluding deductible)
Out-of-pocket: $20
Wellness option (DefenderPlus)
Not covered
Out-of-pocket: $100
Hospitalization/surgery (e.g., fracture)
Average price (USD)
$1,500
Basic formula (CompanionCare)
Reimbursed up to $1,200 (excluding deductible)
Out-of-pocket: $300
Wellness option (DefenderPlus)
Not covered
Out-of-pocket: $1,500
Castration/Sterilization
Average price (USD)
$300
Basic formula (CompanionCare)
Not covered
Out-of-pocket: $300
Wellness option (DefenderPlus)
Reimbursed $150 (excluding deductible)
Out-of-pocket: $150
Annual routine vaccines
Average price (USD)
$80
Basic formula (CompanionCare)
Not covered
Out-of-pocket: $80
Wellness option (DefenderPlus)
Reimbursed $55 ($15 rabies + $40 others)*
Out-of-pocket: $25
Annual wellness exam
Average price (USD)
$70
Basic formula (CompanionCare)
Not covered
Out-of-pocket: $70
Wellness option (DefenderPlus)
Reimbursed $50 (excluding deductible)
Out-of-pocket: $20

* For vaccines, DefenderPlus allows combining rabies + other vaccines/titration.

Notes: Reimbursement amounts for CompanionCare are estimated based on 80% coverage after deductible, in line with market standards; refer to your Declarations Page for the exact percentage, annual deductible, and limits. For preventative care (vaccines, sterilization…), only wellness options include these procedures. All amounts are shown before deductible where applicable.

AKC Support

AKC Pet Insurance distinguishes itself by offering 24/7 veterinary assistance, which is a vital feature for pet owners needing emergency support or immediate advice at any time.

The application TailTrax enables digital claims management and health record access, but user feedback highlights a moderate experience and doesn’t rank it among sector-leading apps for UX or functionality.

There is no advance payment solution (such as CareCredit or Payvet), meaning insureds must pay veterinary bills upfront before seeking reimbursement.

While claims can be submitted through several digital channels and all licensed veterinarians, there is no proprietary partner clinic network or direct payment mechanism, which can limit convenience in urgent situations.

Coverage extends to the U.S., its territories, and Canada but excludes any other international destination, and reimbursement is strictly post-care, with no cashless facility.

Assistance AKCAvailable?Details
Advance payment- No advance payment system.
- Insured pays vet directly and claims reimbursement.
Payment facilitiesNo mention of installment plans or split premium payment options.
Mobile application- TailTrax app available (iOS, Android), rating ~3.6/5 on Trustpilot.
- Allows claims submission, document management, community features.
- Not recognized as a benchmark for UX in the market.
Digital claims management- Claims can be submitted by app, portal, email, fax, or mail.
- No real-time reimbursement, only after claim review.
Veterinary emergency- 24/7 Vet Helpline accessible for medical guidance.
- No direct emergency payment to clinics.
Clinic & vet network- No proprietary or partner clinic network.
- Clients can use any licensed vet in covered regions.
Overseas coverage- Coverage applies only in the U.S., its territories/possessions, and Canada.
- No coverage for treatment or reimbursement outside these areas.
Advance payment
Available?
Details
- No advance payment system.
- Insured pays vet directly and claims reimbursement.
Payment facilities
Available?
Details
No mention of installment plans or split premium payment options.
Mobile application
Available?
Details
- TailTrax app available (iOS, Android), rating ~3.6/5 on Trustpilot.
- Allows claims submission, document management, community features.
- Not recognized as a benchmark for UX in the market.
Digital claims management
Available?
Details
- Claims can be submitted by app, portal, email, fax, or mail.
- No real-time reimbursement, only after claim review.
Veterinary emergency
Available?
Details
- 24/7 Vet Helpline accessible for medical guidance.
- No direct emergency payment to clinics.
Clinic & vet network
Available?
Details
- No proprietary or partner clinic network.
- Clients can use any licensed vet in covered regions.
Overseas coverage
Available?
Details
- Coverage applies only in the U.S., its territories/possessions, and Canada.
- No coverage for treatment or reimbursement outside these areas.

Customer feedback on AKC

Review SiteRating and Number of Reviews
Trustpilot3.6 out of 5 (1,077 reviews)
Trustpilot
Rating and Number of Reviews
3.6 out of 5 (1,077 reviews)

We have analyzed reviews from the site listed above. On the positive side, policyholders who have subscribed to AKC Pet Insurance for their pets often mention:

  • The professionalism and responsiveness of customer service: representatives are frequently praised for their empathy, clear explanations, and ability to assist during stressful or urgent situations.
  • The speed and efficiency of claim processing: many customers state that their claims were handled and reimbursed quickly, making the experience smooth and reassuring.
  • A user-friendly digital experience: the online portal, mobile app, and 24/7 vet helpline are valued for simplifying document submission and providing immediate support.
  • Clear communication about coverage options: customers appreciate receiving thorough advice to tailor the policy to their pet’s specific needs.

On the negative side:

  • A high rate of claim denials is reported, often due to disputes over pre-existing conditions, medical history interpretation, or technicalities with documentation, causing significant frustration.
  • Premium increases are sometimes substantial and implemented without prior notice, leading to dissatisfaction and concerns about long-term affordability.
  • Several clients have experienced cancellations or abrupt changes to their contracts (such as immediate termination after a claim or payment issues) with little advance communication, making the experience feel insecure.
  • The appeals process for denied claims is described as complex or burdensome, requiring persistent follow-up to obtain a favorable outcome.
  • Loyalty is perceived as unrewarded, with long-standing customers stating they do not get benefits or stability for their continued business.

How to contact AKC?

AKC Customer ServiceDetails
To get a quote or purchase onlineYou can use the HelloSafe best pet insurance comparison tool, choose the formula that suits you, and click to get a quote.

For direct quote/application with AKC:
- Go to www.akcpetinsurance.com.
- Click "Get a Quote" and fill out the pet info (dogs or cats, breed, age, zip, etc.).
- For phone support: 1-866-725-2747.
To request and track a reimbursement1. Pay your vet directly.
2. Submit your claim (up to 180 days after treatment):
• Via the AKC customer portal,
• by email to [email protected],
• via mail: AKC Pet Insurance, PO Box 2150, Buffalo, NY 14240-2150,
• via fax: 1-919-859-8193,
• or via the TailTrax mobile app.
Documents required: claim form, itemized invoice, proof of payment, vet records if requested.
Reimbursement issued by check or direct deposit.
Average observed reimbursement time: Claims processed quickly, often within 5–7 business days after receiving all documents.
For follow-up/tracking:
- Online portal,
- Call 1-866-725-2747,
- Or email [email protected].
To obtain a certificate of insuranceLog in to your AKC customer account to download your certificates and policy documents.
Or request it by:
- Email: [email protected],
- Phone: 1-866-725-2747,
- Mail: AKC Pet Insurance, PO Box 2150, Buffalo, NY 14240-2150.
To contact assistanceFor 24/7 veterinary advice, use the Vet Helpline by logging into your customer account or calling 1-866-725-2747.
For emergencies or general support:
- Phone: 1-866-725-2747 (Monday–Friday, business hours).
Email: [email protected].
Mail: AKC Pet Insurance, PO Box 2150, Buffalo, NY 14240-2150.
Live chat may also be available on website.
To cancel my contractYou may cancel at any time.
Process:
- Send your request with policy number and request to cancel (no special form required; email, mail, or phone accepted).
- Attach policy documentation (or provide sufficient identification info).
- If canceling within 30 days of taking out the policy, full refund if no claims have been made.
- After 30 days: pro-rata refund of the unused premium.
- No notice period stated (immediate effect possible).
Contacts:
• Email: [email protected]
• Phone: 1-866-725-2747
• Mail: AKC Pet Insurance, PO Box 2150, Buffalo, NY 14240-2150
To get a quote or purchase online
Details
You can use the HelloSafe best pet insurance comparison tool, choose the formula that suits you, and click to get a quote.

For direct quote/application with AKC:
- Go to www.akcpetinsurance.com.
- Click "Get a Quote" and fill out the pet info (dogs or cats, breed, age, zip, etc.).
- For phone support: 1-866-725-2747.
To request and track a reimbursement
Details
1. Pay your vet directly.
2. Submit your claim (up to 180 days after treatment):
• Via the AKC customer portal,
• by email to [email protected],
• via mail: AKC Pet Insurance, PO Box 2150, Buffalo, NY 14240-2150,
• via fax: 1-919-859-8193,
• or via the TailTrax mobile app.
Documents required: claim form, itemized invoice, proof of payment, vet records if requested.
Reimbursement issued by check or direct deposit.
Average observed reimbursement time: Claims processed quickly, often within 5–7 business days after receiving all documents.
For follow-up/tracking:
- Online portal,
- Call 1-866-725-2747,
- Or email [email protected].
To obtain a certificate of insurance
Details
Log in to your AKC customer account to download your certificates and policy documents.
Or request it by:
- Email: [email protected],
- Phone: 1-866-725-2747,
- Mail: AKC Pet Insurance, PO Box 2150, Buffalo, NY 14240-2150.
To contact assistance
Details
For 24/7 veterinary advice, use the Vet Helpline by logging into your customer account or calling 1-866-725-2747.
For emergencies or general support:
- Phone: 1-866-725-2747 (Monday–Friday, business hours).
Email: [email protected].
Mail: AKC Pet Insurance, PO Box 2150, Buffalo, NY 14240-2150.
Live chat may also be available on website.
To cancel my contract
Details
You may cancel at any time.
Process:
- Send your request with policy number and request to cancel (no special form required; email, mail, or phone accepted).
- Attach policy documentation (or provide sufficient identification info).
- If canceling within 30 days of taking out the policy, full refund if no claims have been made.
- After 30 days: pro-rata refund of the unused premium.
- No notice period stated (immediate effect possible).
Contacts:
• Email: [email protected]
• Phone: 1-866-725-2747
• Mail: AKC Pet Insurance, PO Box 2150, Buffalo, NY 14240-2150

FAQ

Do I have to pay the vet bill upfront with AKC Pet Insurance?

With AKC Pet Insurance, you must pay your veterinarian directly at the time of care. AKC does not offer a direct-pay or third-party billing system (like Payvet). After your visit, you submit a claim with paid invoices, and AKC will reimburse eligible expenses based on your policy.

How do I cancel my AKC pet insurance policy?

You can cancel your AKC Pet Insurance policy at any time by notifying the company in writing (email, mail, or phone is accepted). There is no mandatory notice period, though it’s recommended to request confirmation of the cancellation. Attach your policy or account details; unused premiums will be refunded on a pro-rata basis.

Are pre-existing conditions covered by AKC Pet Insurance?

AKC Pet Insurance stands out for offering coverage for both curable and incurable pre-existing conditions, but only after 365 days of continuous coverage with no break. This feature may not be available in all states, so check your policy for specific conditions.

Does AKC Pet Insurance cover preventive care and dental cleaning?

Preventive care like vaccinations, annual check-ups, or routine dental cleanings is not included in the standard plan. However, you can add optional coverage (Defender or DefenderPlus) that reimburses certain preventive services, including wellness exams, vaccinations, and dental cleaning up to the annual limits outlined in your plan.

What are the main exclusions with AKC Pet Insurance?

Exclusions include expenses related to pre-existing conditions (until covered), bilateral conditions when one side was affected before coverage, routine/preventive care (unless you added an option), elective procedures, food and supplements, breeding (unless you purchased the Breeder option), and non-US/Canada incidents. Always review your Declarations Page for policy-specific limits and exclusions.

Do I have to pay the vet bill upfront with AKC Pet Insurance?

With AKC Pet Insurance, you must pay your veterinarian directly at the time of care. AKC does not offer a direct-pay or third-party billing system (like Payvet). After your visit, you submit a claim with paid invoices, and AKC will reimburse eligible expenses based on your policy.

How do I cancel my AKC pet insurance policy?

You can cancel your AKC Pet Insurance policy at any time by notifying the company in writing (email, mail, or phone is accepted). There is no mandatory notice period, though it’s recommended to request confirmation of the cancellation. Attach your policy or account details; unused premiums will be refunded on a pro-rata basis.

Are pre-existing conditions covered by AKC Pet Insurance?

AKC Pet Insurance stands out for offering coverage for both curable and incurable pre-existing conditions, but only after 365 days of continuous coverage with no break. This feature may not be available in all states, so check your policy for specific conditions.

Does AKC Pet Insurance cover preventive care and dental cleaning?

Preventive care like vaccinations, annual check-ups, or routine dental cleanings is not included in the standard plan. However, you can add optional coverage (Defender or DefenderPlus) that reimburses certain preventive services, including wellness exams, vaccinations, and dental cleaning up to the annual limits outlined in your plan.

What are the main exclusions with AKC Pet Insurance?

Exclusions include expenses related to pre-existing conditions (until covered), bilateral conditions when one side was affected before coverage, routine/preventive care (unless you added an option), elective procedures, food and supplements, breeding (unless you purchased the Breeder option), and non-US/Canada incidents. Always review your Declarations Page for policy-specific limits and exclusions.

Jordan Mitchell
Jordan Mitchell
HelloSafe
Jordan is a U.S.-based personal finance editor with over a decade of experience in financial literacy and consumer advocacy. He holds a BA in Economics from the University of California, Berkeley, and a CFP® certification. Before joining HelloSafe, Jordan worked as a financial advisor and later as lead content strategist at several fintech startups. His mission: making money management clear, relatable, and empowering for everyday Americans. At HelloSafe, he writes in-depth guides on topics like insurance, credit, loans, savings, and budgeting—focused on helping readers make smart, confident financial choices.

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