Bank of America·$95/year·Visa Signature

Our Verdict · Travel Insurance
Expert review · Pauline Laurore
Author of HelloSafe's card insurance reviews
$5,000 trip cancellation per person. $15,000 evacuation coverage. Two numbers that make the bank of america premium rewards benefits worth examining for a $95 card. Trip cancellation covers illness, death, severe weather, military orders, and jury duty: five covered reasons, no deductible, administered by Chubb. The real catch: no emergency medical abroad. Travel and Emergency Assistance provides referrals only. And the $15,000 evacuation cap is the card's most misleading figure: a real medical evacuation from Southeast Asia or Europe costs $100,000 to $300,000. For domestic travelers and those with group medical coverage abroad, the cancellation and baggage benefits are solid for the price. For international travelers without separate medical coverage, the gap is significant.
Travel Insurance · 11 guarantees
Quality, not just caps
Guarantee
Status
Limit · Cap
Trip cancellation
5 covered reasons · No deductible
$5,000
$5,000
Medical fees abroad
Medical repatriation
$15K evacuation cap · Very low for real emergencies
$15,000
$15,000
Trip interruption
Same as cancellation · No deductible
$5,000
$5,000
Transport delay
Trigger: 12 hours · $500 per ticket
$500
$500
Missed connection
Lost luggage / theft
Baggage delay
$100/day, max 5 days · 6-hour delay trigger
$500
$500
Baggage loss
Per covered trip · Checked + carry-on
$3,000
$3,000
Personal liability
Hotel theft protection
Coverage Radar
An 8-dimension snapshot compared to the Sapphire Reserve ($550/yr) and the average premium travel card.
Compare
Click a layer to highlight its scores on the radar.
Side-by-side comparison
Same 5 coverage dimensions, ranked head-to-head against the cards most Rewards shoppers also consider.
| Card | This card Premium Rewards Bank of America · $95/yr 2.2/5? | Premium Rewards Elite Bank of America · $550/yr 3.2/5? | Aeroplan Chase · $95/yr 3.2/5? | Sapphire Reserve Chase · $795/yr 3.9/5? |
|---|---|---|---|---|
Trip cancellation Per person, per trip cap | $5,000 per person 5 covered reasons | $2,500 per person Common Carrier fare only | $1,500 per person All prepaid travel | $10,000 per person 13 covered reasons |
Emergency medical Hospital bills abroad | — | $2,500 Reimbursement only | $2,500 | $50 deductible $50 deductible | |
Emergency evacuation Air ambulance + repatriation | $15,000 $15K evacuation cap | $50,000 Pre-authorization required | $100,000 Pre-auth required | $100,000 | pre-auth required Pre-authorization required |
Trip delay trigger Hours before benefits kick in | 12h / $500 Trigger: 12 hours | 6h / $500/ticket Trigger: 6 hours or overnight | 12h / $500 Trigger: 12 hours | $500 after 6 hours Trigger: 6 hours |
Rental CDW Primary or secondary | Secondary / ACV Secondary coverage | Primary / $75,000 Primary coverage | Secondary / $75,000 Secondary CDW | Primary / $75,000 Primary coverage |
Data verified against each card's Guide to Benefits, May 2026.
Cardholder reviews
Real experiences with trip cancellation, baggage, and evacuation claims 412 reviews
Bogleheads forum
Trip cancellation paid $4,800 after medical emergency
Trip was cancelled due to a medical emergency. BofA Premium Rewards reimbursed $4,800 of non-refundable fares. Chubb processed the claim efficiently, about 4 weeks total.
NerdWallet community
12-hour threshold is the real problem
The 12-hour delay threshold is annoying. My 10-hour delay did not qualify. Chase Sapphire Preferred triggers at 5 hours. The Premium Rewards is behind on this metric.
CardCritics
$15K evacuation is misleading
Emergency evacuation at $15,000 is misleading. A real medical evacuation from Asia costs $100,000+. This coverage is nearly useless in a real emergency.
Emergency · Card assistance line
All travel and rental claims administered by Chubb on behalf of Bank of America.
US Assistance
1-800-508-1276
Toll-free · 24/7
International Assistance
collect: +1-804-673-6498
Collect calls accepted · 24/7
Benefit administrator: Chubb (Indemnity Insurance Company of North America and Federal Insurance Company)
Claims & pre-authorizations
How to file a Premium Rewards card claim
Step 1: Call within the notification deadline
For trip cancellation, interruption, or baggage claims, contact Chubb at 1-800-508-1276 (US) or collect at +1-804-673-6498 (international) as soon as possible after the incident. For trip cancellation, notify before travel begins. Keep all receipts, documentation of the covered reason, and your card statement showing the trip charge.
Step 2: Gather required documentation
For trip cancellation: original itinerary, card statement showing the charge, written proof of non-refundability from each supplier, and documentation of the covered reason (physician's statement for illness, military orders, court subpoena). For baggage: Property Irregularity Report filed with the carrier at the airport before leaving, itemized list of lost/damaged items.
Step 3: Submit and follow up
Submit all documentation to Chubb within the required timeframe. Expect 4-6 weeks for determination. Keep copies of everything submitted. If additional documents are requested, respond promptly to avoid claim denial. The full process from first filing to payment typically takes 4 to 8 weeks.
FAQ
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