American Express Delta SkyMiles Platinum Card Insurance Benefits 2025


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FAQ - American Express Platinum Delta SkyMiles
How can I contact customer support?
You can contact customer support by calling the number provided on the back of your card. Assistance is available 24/7. For additional options, visit the official American Express website.
How do I report a claim?
To report a claim, visit americanexpress.com/onlineclaim or call the dedicated claims number at 1-800-228-6855. Provide the required documentation, such as receipts and proof of loss, during the process.
Who is insured?
Coverage typically extends to the cardholder, their spouse or domestic partner, and dependent children under the age of 23.
How can I obtain an insurance certificate?
To obtain an insurance certificate, contact the support team via the number or email provided in your benefits guide. Ensure you provide necessary details about your card and the insured event.
For which sports activities am I not insured?
High-risk activities, including professional sports, skydiving, and motor racing, are typically excluded. Refer to your benefits guide for the complete list of exclusions.
From when am I covered, and for how long?
Coverage begins on the first day of the calendar month following an eligible payment with your card and lasts until the trip or service is completed or as specified in your policy.
In which countries am I covered? Am I covered worldwide?
Coverage is generally worldwide but excludes countries under government sanctions. Check your policy for the complete list of exclusions.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, the full cost of the trip or eligible purchase must be charged to your card to activate the coverage.
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