US Bank Visa Platinum Card Insurance Benefits 2025


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FAQ - US Bank Platinum Visa
How can I contact customer support?
For customer service, call 1-800-397-9010 or the number provided on the back of your card.
How do I report a claim?
To report a claim, contact the Benefit Administrator at 1-800-553-4820 within 60 days of the incident and provide all required documents.
Who is insured?
Coverage applies to eligible cardholders and dependents under 22 years old for qualifying purchases or trips made using the card.
How can I obtain an insurance certificate?
To obtain an insurance certificate, please contact your card issuer's customer service team.
For which sports activities am I not insured?
Exclusions include high-risk sports, professional activities, and events listed in the policy as not covered.
From when am I covered, and for how long?
Coverage begins when the purchase or trip is charged to the card and lasts as per the terms outlined in the policy.
In which countries am I covered? Am I covered worldwide?
Yes, coverage is worldwide, but some exclusions and limitations may apply as outlined in the policy.
To benefit from the coverage, does the trip need to be paid in full with the card?
Yes, the full cost of the trip or purchase must be charged to the eligible card to activate coverage.
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